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Staybridge Suites West Edmonton by IHG

3.0 star property

Photo gallery for Staybridge Suites West Edmonton by IHG

BBQ/picnic Area
1 bedroom, down duvets, desk, iron/ironing board
Fridge, microwave, stovetop, dishwasher
Exterior
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Kitchen
  • Pool
  • Pet-friendly

Explore the area

View map
16929 109th Ave NW, Edmonton, AB, T5P4P6
  • Place, Oasis Centre
    ‪13 min walk‬
  • Place, CARNA Museum & Archives
    ‪19 min walk‬
  • Place, West Edmonton Mall
    ‪5 min drive‬
  • Airport, Edmonton, AB (YEG-Edmonton Intl.)
    ‪36 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Kitchen

1 bedroom, down duvets, desk, iron/ironing board

Suite, 1 Bedroom, Kitchen

8.6 out of 10
Excellent
(29 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Kitchen

1 bedroom, down duvets, desk, iron/ironing board

Suite, 1 Bedroom, Kitchen

8.6 out of 10
Excellent
(23 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, Kitchen

1 bedroom, down duvets, desk, iron/ironing board

Studio Suite, Kitchen

8.4 out of 10
Very good
(10 reviews)
  • 36 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Studio Suite, 1 King Bed, Kitchen

1 bedroom, down duvets, desk, iron/ironing board

Studio Suite, 1 King Bed, Kitchen

9.0 out of 10
Wonderful
(83 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Kitchen

1 bedroom, down duvets, desk, iron/ironing board

Studio Suite, 1 King Bed with Sofa bed, Kitchen

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 Queen Bed, Kitchen

1 bedroom, down duvets, desk, iron/ironing board

Studio Suite, 1 Queen Bed, Kitchen

8.8 out of 10
Excellent
(10 reviews)
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Accessible, Kitchen

1 bedroom, down duvets, desk, iron/ironing board

Studio Suite, 1 King Bed with Sofa bed, Accessible, Kitchen

9.2 out of 10
Wonderful
(9 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Kitchen

1 bedroom, down duvets, desk, iron/ironing board

Suite, 1 Bedroom, Kitchen

10.0 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 1 Twin Bed

View all photos for Studio Suite, 1 King Bed, Accessible, Kitchen

1 bedroom, down duvets, desk, iron/ironing board

Studio Suite, 1 King Bed, Accessible, Kitchen

8.6 out of 10
Excellent
(13 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Kitchen

1 bedroom, down duvets, desk, iron/ironing board

Suite, 1 Bedroom, Kitchen

9.2 out of 10
Wonderful
(27 reviews)
  • Sleeps 6
  • 2 Queen Beds

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View from property
Hyatt Place Edmonton-West
  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
4.5 out of 5, Wonderful, 2,685 reviews
The price is AU$185
includes taxes & fees
23 Nov - 24 Nov
Hyatt Place Edmonton-West

About the area

Edmonton

With a stay at Staybridge Suites West Edmonton by IHG in Edmonton (West Edmonton), you'll be a 5-minute drive from West Edmonton Mall and 9 minutes from Kingsway Mall. .This hotel is 5 mi (8 km) from University of Alberta and 5.4 mi (8.8 km) from Rogers Place.

What's nearby

  • Oasis Centre - 13 min walk - 1.1 km
  • CARNA Museum & Archives - 19 min walk - 1.6 km
  • West Edmonton Mall - 5 min drive - 4.2 km
  • University of Alberta - 10 min drive - 7.7 km
  • Rogers Place - 11 min drive - 9.0 km

Getting around

  • Kingsway-Royal Alex Station - 9 min drive
  • Edmonton Station - 13 min drive
  • Edmonton Intl. Airport (YEG) - 35 min drive

Restaurants

  • ‪Lore Pizza By Trial & Ale - ‬2 min drive
  • ‪Tim Hortons - ‬11 min walk
  • ‪Aloha Hawaiian Poke & Grill - ‬16 min walk
  • ‪Pho Hoan Pasteur - ‬4 min walk
  • ‪IHOP - ‬4 min walk

About this property

Staybridge Suites West Edmonton by IHG

Suburban hotel with free breakfast and a 24-hour fitness center
Staybridge Suites West Edmonton by IHG offers 126 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas and include dining tables. Beds feature down comforters. Televisions come with premium cable channels and pay movies. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

This Edmonton hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Make yourself at home in one of the 126 air-conditioned rooms featuring kitchens with refrigerators and stovetops. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include phones, as well as desks and separate sitting areas.
Don't miss out on recreational opportunities including an indoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, a fireplace in the lobby, and barbecue grills.
Mingle with other guests at the complimentary reception, held on select days. A complimentary buffet breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include a 24-hour business center, express check-out, and a 24-hour front desk. Planning an event in Edmonton? This hotel has 685 square feet (64 square meters) of space consisting of conference space and 2 meeting rooms. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM. A complimentary manager's reception is offered on select days.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Dining table
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • 685 square feet of conference space
  • Computer station

Outdoors

  • Barbecue grill
  • Firepit

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Pool hoist on site
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2014
  • Fireplace in lobby
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Towels provided

Entertainment

  • Pay films
  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Electric kettle
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator
  • Toaster

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from September 29 2025 to February 28 2026 (completion date subject to change). The following areas are affected:
  • Hallway
  • Select guestrooms
Renovation work will only be conducted on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25.00 per pet, per night (maximum CAD 150 per stay)
Service animals are welcome, and are exempt from fees
2 total (up to 75 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: CAD 25.00 per pet, per night (maximum CAD 150 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property is professionally cleaned

We should mention

Pool access available from 7:00 AM to 10:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Staybridge Suites Hotel West Edmonton
Staybridge Suites West Edmonton
Staybridge Suites West Edmonton Alberta
Staybridge Suites West Edmonton Aparthotel
Staybridge Suites West Edmont
Staybridge Suites West Edmonton
Staybridge Suites West Edmonton by IHG Hotel
Staybridge Suites West Edmonton an IHG Hotel
Staybridge Suites West Edmonton by IHG Edmonton
Staybridge Suites West Edmonton by IHG Hotel Edmonton

Staybridge Suites West Edmonton by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 602 out of 1001 reviews
Rating 8 - Good. 226 out of 1001 reviews
Rating 6 - Okay. 111 out of 1001 reviews
Rating 4 - Poor. 28 out of 1001 reviews
Rating 2 - Terrible. 34 out of 1001 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
We had a very nice stay. Clean. Helpful
Stayed 10 nights in Jun 2025

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

TREVOR, Grande Prairie

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Stay
Stayed 2 nights in Aug 2025

10/10 Excellent

Blaine

Stayed 1 night in Aug 2025

10/10 Excellent

Sridhar

Liked: Cleanliness, staff & service, property conditions & facilities
This is our first stay here, we like it from the start to end.
Stayed 1 night in Aug 2025

2/10 Terrible

Wasif

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had to fight the hotel for housekeeping. Breakfast was horrible. Not the cleanest hotel either.
Stayed 4 nights in Jul 2025

10/10 Excellent

Brittany

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this little suite for my family with 3 kids. Easy access to all the main roads. Parking is great! I normally hate parking at hotels. Swimming is okay. No hot tub or slide but my kids still enjoyed the swimming. New family favourite.
Stayed 4 nights in Aug 2025

8/10 Good

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and stay!
Stayed 2 nights in Aug 2025

2/10 Terrible

Cheryl

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible Value: Poor Service and No Guest Care

This hotel is not worth the money. I emailed the General Manager before my trip and never received a reply — even after staying Thursday to Sunday. At check-in, the hide-a-bed I requested for our group of three wasn’t set up, and we had to wait again after calling the front desk. The next day, housekeeping never cleaned our room, and when I asked for fresh towels and garbage removal, it still took another 30 minutes. To make matters worse, the first aid box at the pool was completely empty — unsafe and unacceptable. For nearly $700, the service and standards were very disappointing.
Stayed 3 nights in Aug 2025

10/10 Excellent

Zenayda

Travelled with family, Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Admin from August 14, 2025 name Mitchel welcome me at 1:07AM with my family and my pets, with the best service. Second time staying at this property. The only thing I didn’t like was the poop around the property. Needs to be clean up because it’s not safe for pets.
They love the bed.
She is enjoying the view!
She too tired!
Recommend this place!
Stayed 2 nights in Aug 2025

8/10 Good

Dawn

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely stay and the breakfast was delicious thank you
Stayed 1 night in Jul 2025

10/10 Excellent

Ema

Stayed 1 night in Jul 2025

8/10 Good

Nadia

Travelled with family and small children
It was great experience
Stayed 1 night in Aug 2025

10/10 Excellent

Christine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location
Stayed 1 night in Aug 2025

10/10 Excellent

Karen

Stayed 7 nights in Aug 2025

10/10 Excellent

Grace

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to rest with the family. Complete amenities. Clean room. Nice staff around. I love their breakfast, lots of varieties of food and drinks. Love to stay here.
Stayed 1 night in Aug 2025

10/10 Excellent

Terrence

Liked: Cleanliness, staff & service, property conditions & facilities
The experience met or exceeded my expectations in terms of a spacious room , a very clean room , and a warm breakfast buffet with a good amount of selection. Not fancy but very good value.
Stayed 1 night in Aug 2025

6/10 Okay

Terra

Liked: Staff & service

Mixed feelings

Lovely area, great dog grassy area Staff super kind. Breakfast nice selction, well organized area. Loved having full kitchen. Bed/pillows amazing! Pet room was beyond nasty, the smell of urine on the couch burned my eyes i had to take allergy meds and put a sheet on it plus it was torn from animal abuse, the carpets made my feet black luckily brought slippers. Staff said for over a month new furniture is in containers near by. Well get on it! One room at a time, guest checks out. carry out old couch. Housekeeping vaccum, bring in new sofa, finish cleaning bam... So was disappointed that way They charge enough in pet fee's That cost should go to the up keep like shampooing, cushion covers that can be taken off and washed..
Stayed 2 nights in Aug 2025

2/10 Terrible

MUHAMMAD

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
There was horrible stench in the hotel Especially in the washroom in our room
Stayed 2 nights in Aug 2025

10/10 Excellent

Gerald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Very friendly and helpful staff. Comfortable beds and great location.
Stayed 4 nights in Aug 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff
Stayed 2 nights in Jul 2025

10/10 Excellent

Sumit, Carstairs

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 12 nights in Jul 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an awesome hotel experience and I highly recommend! The room was cozy and clean, the staff were incredibly friendly, and the location was perfec…We’ll definitely be coming back!
Stayed 1 night in Jul 2025

10/10 Excellent

Zenayda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very pleasant!
Stayed 1 night in Aug 2025

8/10 Good

Tahir

Travelled with family
Liked: Cleanliness, staff & service
I did not like that the sink is outside the washroom. A person has to come out of the bathroom to reach the sink. A lot of side doors. I understand it is for the fire exit, however, I saw a guest came from the main door then she went to the side the door and open it and some people came in. I am not sure about the safety at the hotel.
Stayed 1 night in Aug 2025