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Holiday Inn Express Edmonton Downtown by IHG

2.5 star property

Photo gallery for Holiday Inn Express Edmonton Downtown by IHG

Indoor pool
Exterior
Suite, 1 King Bed
Suite, 1 King Bed
Premium bedding, down duvets, memory-foam beds, in-room safe

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa pool
  • Pet-friendly
  • Free Wi-Fi

Explore the area

View map
10010 104th Street, Edmonton, AB, T5J 0Z1
  • Place, Edmonton City Centre
    ‪6 min walk‬
  • Place, Rogers Place
    ‪9 min walk‬
  • Place, Edmonton Convention Centre
    ‪11 min walk‬
  • Airport, Edmonton, AB (YEG-Edmonton Intl.)
    ‪29 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Premium bedding, down duvets, memory-foam beds, in-room safe

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(13 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Balcony

Premium bedding, down duvets, memory-foam beds, in-room safe

Standard Room, 1 King Bed, Balcony

8.2 out of 10
Very good
(61 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, down duvets, memory-foam beds, in-room safe

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(16 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room

Standard Room

  • City view
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 2 Queen Beds, Balcony

Premium bedding, down duvets, memory-foam beds, in-room safe

Standard Room, 2 Queen Beds, Balcony

8.2 out of 10
Very good
(61 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Balcony

Standard Room, 1 King Bed with Sofa bed, Balcony

Standard Room, 1 King Bed with Sofa bed, Balcony

8.2 out of 10
Very good
(15 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility Accessible)

Premium bedding, down duvets, memory-foam beds, in-room safe

Standard Room, 1 King Bed, Accessible (Mobility Accessible)

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Mobility)

Premium bedding, down duvets, memory-foam beds, in-room safe

Standard Room, 1 Queen Bed, Accessible (Mobility)

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About the area

Edmonton

With a stay at Holiday Inn Express Edmonton Downtown by IHG, you'll be centrally located in Edmonton, a 8-minute walk from Edmonton City Centre and 11 minutes by foot from Rogers Place. .This hotel is 1.7 mi (2.7 km) from University of Alberta and 2 mi (3.2 km) from Kingsway Mall.

What's nearby

  • Edmonton City Centre - 6 min walk - 0.6 km
  • Rogers Place - 9 min walk - 0.8 km
  • Edmonton Convention Centre - 11 min walk - 0.9 km
  • Citadel Theatre - 11 min walk - 0.9 km
  • University of Alberta - 3 min drive - 2.5 km

Getting around

  • Bay-Enterprise Square Station - 4 min walk
  • Avonmore Station - 7 min drive
  • Edmonton Intl. Airport (YEG) - 35 min drive

Restaurants

  • ‪The Starlite Room - ‬4 min walk
  • ‪Dockside Pub - ‬1 min walk
  • ‪Wayback Burgers Restaurant & Bar - ‬4 min walk
  • ‪Rigoletto's - ‬2 min walk
  • ‪Karma The Indian Bistro - ‬4 min walk

About this property

Holiday Inn Express Edmonton Downtown by IHG

Hotel with an indoor pool, 8-minute walk to Edmonton City Centre
Holiday Inn Express Edmonton Downtown by IHG offers 140 accommodations with safes and coffee/tea makers. Memory foam beds feature down comforters and premium bedding. A pillow menu is available. Refrigerators and microwaves are provided. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Televisions come with premium cable channels and pay movies. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a steam room and a fitness center.

Children under 14 years old are not allowed in the swimming pool or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 140 guestrooms featuring refrigerators and microwaves. Your memory foam bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers.
Enjoy a range of recreational amenities, including an indoor pool, a hot tub, and a steam room. Additional features at this hotel include complimentary wireless internet access, a hair salon, and a ballroom.
Enjoy a satisfying meal at The Free Press Bistro serving guests of Holiday Inn Express Edmonton Downtown by IHG. Wrap up your day with a drink at the bar/lounge. A complimentary full breakfast is served on weekdays from 6:30 AM to 9:30 AM.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Edmonton? This hotel has 7093 square feet (659 square meters) of space consisting of conference space and 6 meeting rooms. Self parking (subject to charges) is available onsite.
A complimentary full breakfast is served between 6:30 AM and 9:30 AM on weekdays.
The Free Press Bistro - This bistro serves lunch and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (CAD 20 per night; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available on weekdays 6:30 AM to 9:30 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Free Press Bistro

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Steam room

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 6 meeting rooms
  • 7,093 square feet of conference space
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 8 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Pay films
  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5 AM
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 350.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: CAD 20 per night (in/out privileges)
  • Pet fee: CAD 25 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a debit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 14 years old are not allowed in the swimming pool or hot tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Edmonton Downtown
Holiday Inn Express Hotel Edmonton Downtown
Edmonton Holiday Inn
Holiday Inn Express Edmonton Downtown Alberta
Holiday Inn Express Edmonton Downtown Hotel Edmonton
Holiday Inn Express Edmonton Downtown Hotel

Holiday Inn Express Edmonton Downtown by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 548 out of 1100 reviews
Rating 8 - Good. 293 out of 1100 reviews
Rating 6 - Okay. 144 out of 1100 reviews
Rating 4 - Poor. 52 out of 1100 reviews
Rating 2 - Terrible. 63 out of 1100 reviews

8.4/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

6/10 Okay

Kimberly, Sylvan Lake

Stayed 1 night in Nov 2025

8/10 Good

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
Y
Stayed 5 nights in Oct 2025

2/10 Terrible

Chloe

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Very poor. The toilet would not flush. We called and spoke to the front desk staff on multiple occasions. Someone was sent up to my hotel room and used my empty wine bottle to attempt to fix the toilet?? It was not fixed and we were asked to wait until morning for maintenance to come and fix it. Morning came around and the toilet issue was not fixed we had to go to the lobby to use the public washrooms. The hot tub was cold on day two and we reported this as well and it was not fixed we were told maintenance does not show up until 9am and the hot tub opened at 5:30am. On top of this all, the fitted sheets did not fit the size of mattress it was almost as if they tried putting a double fitted sheet on a queen size mattress and the sheet came off as soon as you laid on the bed. On day two we came back to our room and it looked as if house keeping entered the room and made our beds with the old sheets that were already on the bed. Why even come into a room if the sheets aren’t going to be replaced? Absolutely terrible stay. The front end staff were not helpful at all. They stated they could not refund us charges due to the stay being booked on expedia. I would have expected compensation.
Stayed 2 nights in Nov 2025

10/10 Excellent

Nicole

Stayed 3 nights in Nov 2025

4/10 Poor

Deanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thought the hotel was great, however, our room was beside the elevator- which was very loud all night long- so we didn't sleep.
Stayed 1 night in Nov 2025

8/10 Good

brooke

Liked: Cleanliness, amenities, property conditions & facilities
Super comfortable
Stayed 1 night in Oct 2025

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

6/10 Okay

Meghan, High prairie

Stayed 2 nights in Oct 2025

10/10 Excellent

Janelle

Stayed 1 night in Nov 2025

10/10 Excellent

Charl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Jasbir

Stayed 2 nights in Oct 2025

8/10 Good

matthew

Stayed 1 night in Oct 2025

8/10 Good

Charlotte

Liked: Staff & service
Reception was very informative and courteous. Breakfast was very average, not a fan of fake eggs , (out of a carton) The hotel was clean
Stayed 1 night in Oct 2025

10/10 Excellent

Kevin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff
Stayed 1 night in Oct 2025

6/10 Okay

Dallas

Travelled with partner
Liked: Staff & service
Walls needed scrubbed in our room, our bed was incredibly uncomfortable, and we could hear the people in the room next to us all night.
Stayed 1 night in Oct 2025

6/10 Okay

Veronique

Travelled with family and small children, Travelled with group
Overall our stay was ok, but disappointing. We had hard time finding parking due to the teachers on strike taking the hotel parking. My friend was accused of having a fake booking due to his name. The rest of the hotel was fine, but I doubt I’d stay there again.
Stayed 3 nights in Oct 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay
Stayed 2 nights in Oct 2025

10/10 Excellent

Frances

Travelled with family
Liked: Cleanliness, amenities
Every excellent place to stay
Stayed 2 nights in Oct 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Elizabeth

Business traveller, Travelled with group
Liked: Cleanliness, staff & service
It was great that oatmeal was offered.
Stayed 2 nights in Oct 2025

10/10 Excellent

Joan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good. Staff was friendly. Area was quiet. I did not like random street people on the property. The hotel needs smart TV. The washrooms are too dated otherwise it was a clean hotel.
Stayed 3 nights in Oct 2025

10/10 Excellent

Lila

Liked: Cleanliness, staff & service, property conditions & facilities
Business facility is great and the continental breakfast is very good all fresh and a lot of varieties, good atmosphere Enjoyed my stay!
Stayed 1 night in Oct 2025

4/10 Poor

Gary

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The facility could use a deep cleaning. The room was in poor shape. Dirty floor had obvious water damage which was painted over. Moldy tile grout in the shower. Just needs a good maintenance manager. Light was broken. Floor felt dirty. My socks that were white instantly became brown. So I walked around with my shoes on.
Stayed 2 nights in Oct 2025

2/10 Terrible

Christopher

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The noise level between the rooms was ridiculous. I could not sleep !! I will not pay to stay at this hotel again
Stayed 1 night in Oct 2025

8/10 Good

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, quiet, facility needing a refresh
Stayed 3 nights in Oct 2025