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Candlewood Suites West Edmonton - Mall Area by IHG

2.5 star property

Photo gallery for Candlewood Suites West Edmonton - Mall Area by IHG

Full-sized fridge, microwave, stovetop, dishwasher
Indoor pool
Pillow-top beds, in-room safe, desk, blackout curtains
Exterior
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
18520 100 Ave NW, Edmonton, AB, T5S 0K7
  • Place, West Edmonton Mall
    ‪3 min drive‬
  • Place, Fantasyland
    ‪3 min drive‬
  • Place, World Waterpark
    ‪3 min drive‬
  • Airport, Edmonton, AB (YEG-Edmonton Intl.)
    ‪30 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

9.2 out of 10
Wonderful
(9 reviews)
  • 54 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio Suite, 2 Queen Beds, Accessible (Communications, Roll-In Shower)

Pillow-top beds, in-room safe, desk, blackout curtains

Studio Suite, 2 Queen Beds, Accessible (Communications, Roll-In Shower)

7.6 out of 10
Good
(4 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Studio Suite, 1 Queen Bed (Walk-In Shower)

Studio Suite, 1 Queen Bed (Walk-In Shower)

Studio Suite, 1 Queen Bed (Walk-In Shower)

9.8 out of 10
Exceptional
(15 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Studio Suite, 1 King Bed (Walk-In Shower)

Pillow-top beds, in-room safe, desk, blackout curtains

Studio Suite, 1 King Bed (Walk-In Shower)

9.4 out of 10
Exceptional
(30 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio Suite

Studio Suite

Studio Suite

9.0 out of 10
Wonderful
(12 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom (Walk-In Shower)

Suite, 1 Bedroom (Walk-In Shower)

Suite, 1 Bedroom (Walk-In Shower)

9.4 out of 10
Exceptional
(23 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio Suite, 1 King Bed, Accessible (Comm, Access Tub)

Studio Suite, 1 King Bed, Accessible (Comm, Access Tub)

Studio Suite, 1 King Bed, Accessible (Comm, Access Tub)

7.0 out of 10
Good
(2 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio Suite, 2 Queen Beds

Pillow-top beds, in-room safe, desk, blackout curtains

Studio Suite, 2 Queen Beds

9.2 out of 10
Wonderful
(39 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

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About the area

Edmonton

With a stay at Candlewood Suites West Edmonton - Mall Area by IHG in Edmonton (West Edmonton), you'll be a 3-minute drive from West Edmonton Mall and 8 minutes from TELUS World of Science-Edmonton. .This hotel is 6.5 mi (10.5 km) from Rogers Place and 6.6 mi (10.6 km) from Alberta Legislature Building.

What's nearby

  • West Edmonton Mall - 3 min drive - 2.8 km
  • Fantasyland - 3 min drive - 3.2 km
  • World Waterpark - 3 min drive - 3.2 km
  • Elk Island Golf Course - 4 min drive - 4.9 km
  • Galaxyland - 4 min drive - 2.8 km

Getting around

  • Corona Station - 13 min drive
  • Edmonton Station - 17 min drive
  • Edmonton Intl. Airport (YEG) - 30 min drive

Restaurants

  • ‪Chick-Fil-A - ‬13 min walk
  • ‪Seafood City Edmonton - ‬17 min walk
  • ‪Grill City - ‬17 min walk
  • ‪McDonald's - ‬14 min walk
  • ‪McDonald's - ‬10 min walk

About this property

Candlewood Suites West Edmonton - Mall Area by IHG

Candlewood Suites West Edmonton - Mall Area by IHG offers 77 accommodations with safes and complimentary newspapers. Beds feature pillowtop mattresses. Cable television is provided. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
Make yourself at home in one of the 77 guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. Your room comes with a pillowtop bed. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Conveniences include safes and desks, as well as phones with free local calls.
Be sure to enjoy recreational amenities, including an indoor pool, a hot tub, and a fitness center. Additional features at this hotel include complimentary wireless internet access, an arcade/game room, and gift shops/newsstands.
Grab a bite from the snack bar/deli serving guests of Candlewood Suites West Edmonton - Mall Area by IHG.
Featured amenities include complimentary wired internet access, a 24-hour business center, and complimentary newspapers in the lobby. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free secured, covered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Snack bar/deli

Things to do

  • Arcade/game room
  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Grocery/convenience store
  • In-room cot
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 4 floors
  • Banquet hall
  • Built in 2017
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch TV with cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Special check-in instructions

The front desk is open daily until 11:00 PM

The check-in location differs from the property location; go to: [Holiday Inn Express West Edmonton lobby (same building).]

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per pet, per night, plus a deposit of CAD 25 per night

Service animals are welcome, and are exempt from fees

Welcoming dogs only

1 total (up to 80 lbs per pet)

Pets cannot be left unattended

Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Food and water bowls are available

Children and extra beds

Children are welcome

Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet deposit: CAD 25 per night
  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candlewood Suites West Edmonton Mall Area Hotel

Candlewood Suites West Edmonton Mall Area

Candlewood Suites West Edmonton Mall Area Hotel

Candlewood Suites West Edmonton Mall Area

Hotel Candlewood Suites West Edmonton - Mall Area Edmonton

Edmonton Candlewood Suites West Edmonton - Mall Area Hotel

Hotel Candlewood Suites West Edmonton - Mall Area

Candlewood Suites West Edmonton - Mall Area Edmonton

Candlewood Suites Edmonton West

Candlewood Suites Hotel

Candlewood Suites

Candlewood Suites West Edmonton Mall Area

Candlewood Suites West Edmonton Mall Area by IHG

Candlewood Suites West Edmonton Mall Area an IHG Hotel

Candlewood Suites West Edmonton - Mall Area by IHG Hotel

Candlewood Suites West Edmonton - Mall Area by IHG Edmonton

Candlewood Suites West Edmonton - Mall Area by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 616 out of 1001 reviews
Rating 8 - Good. 254 out of 1001 reviews
Rating 6 - Okay. 77 out of 1001 reviews
Rating 4 - Poor. 29 out of 1001 reviews
Rating 2 - Terrible. 25 out of 1001 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Harrison, Saskatoon

Stayed 1 night in Feb 2026

10/10 Excellent

Reynolds, Calgary

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great amenities and service!
Stayed 1 night in Jan 2026

8/10 Good

Anthony

Value
Stayed 2 nights in Feb 2026

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
The room was immaculate! So impressed with the size and layout
Stayed 1 night in Feb 2026

10/10 Excellent

Trevor

Liked: Cleanliness, property conditions & facilities
Thank you it was a good timing for me was a quiet stay clean n comfortable
Stayed 4 nights in Jan 2026

10/10 Excellent

robyn

Business traveller
Liked: Cleanliness, staff & service, amenities
clean room, quiet
Stayed 2 nights in Jan 2026

8/10 Good

Stefan

Stayed 3 nights in Dec 2025

10/10 Excellent

adam

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great as always
Stayed 1 night in Jan 2026

4/10 Poor

Jason

Travelled with family
Disliked: Amenities
Parking is awful. Not many spaces for outside and the underground is very tight for trucks. Thermostat didn’t work and they can to look at it and couldn’t fix. Disappointed.
Stayed 2 nights in Jan 2026

10/10 Excellent

Nastashia

Stayed 2 nights in Jan 2026

10/10 Excellent

Ryan

Stayed 3 nights in Jan 2026

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel
Stayed 2 nights in Jan 2026

10/10 Excellent

Amanda

Stayed 2 nights in Nov 2025

8/10 Good

Kathleen

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot tub was packed with lots of people and pool temp was chilly.
Stayed 1 night in Jan 2026

10/10 Excellent

Tracey

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 3 nights in Jan 2026

10/10 Excellent

John, Cochrane

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great as always
Stayed 4 nights in Dec 2025

10/10 Excellent

Julie

Liked: Cleanliness, property conditions & facilities
HUGE room. Super clean. Full kitchen. Great staff. My new favorite hotel in Edmonton
Stayed 1 night in Jan 2026

10/10 Excellent

Twila

Stayed 1 night in Jan 2026

10/10 Excellent

Brian

Stayed 1 night in Jan 2026

10/10 Excellent

Patricia Laurie

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was close to a variety of restaurants and amenities-Walmart was within walking distance-and a short drive away from West Edmonton Mall. Rooms were clean and had everything you needed to have a comfortable stay, including Dove shampoo, conditioner and body wash in the bathroom. The little extras like free assorted Keurig coffees on demand in the little pantry area by the lobby, as well as a lending pantry were great additions to our stay. The full size fridge produced ice so there was no need to use the ice machine near the lobby. The pool and hot tub area were spotless with a ton of towels available to use and return in the pool area.
Stayed 3 nights in Jan 2026

10/10 Excellent

Joe

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Friendly staff
Stayed 4 nights in Dec 2025

10/10 Excellent

Glenda

Stayed 2 nights in Dec 2025

8/10 Good

kevin

Stayed 1 night in Jan 2026

10/10 Excellent

Derek

Stayed 2 nights in Jan 2026

6/10 Okay

Aimee

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Kitchen sink was loose, dishwasher has two cleaning capsules but they were stuck together and had to be ripped apart to use, pot lid wasn’t clean. Toilet wasn’t the cleanest and the room was set to only 19 degrees when we got there.
Stayed 1 night in Jan 2026