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Aparthotel

ISKÖ Chalets Hotel

4.0 star property

Photo gallery for ISKÖ Chalets Hotel

Seasonal outdoor pool
Superior Chalet, 2 Bedrooms, Mountain View | Living area
Terrace/patio
Lounge
Premium Chalet, 2 Bedrooms, Mountain View

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Fireplace
  • Spa
  • Pool
  • Kitchen
  • Breakfast available

Explore the area

View map
711 route de Gourette, Eaux-Bonnes, 64440
  • Place, Gourette Ski Resort
    ‪12 min walk‬
  • Place, Col d'Aubisque
    ‪3 min drive‬
  • Place, Le Petit Train d'Artouste
    ‪28 min drive‬
  • Airport, Lourdes (LDE-Tarbes - Lourdes - Pyrenees Intl.)
    ‪77 min drive‬

Room options

View all photos for Deluxe Chalet, 1 Bedroom

Deluxe Chalet, 1 Bedroom

Deluxe Chalet, 1 Bedroom

  • 41 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Chalet, 3 Bedrooms

Family Chalet, 3 Bedrooms

Family Chalet, 3 Bedrooms

  • 3 bedrooms
  • Mountain view
  • Sleeps 6
  • 2 Double Beds and 1 Queen Bed

View all photos for Superior Chalet, 2 Bedrooms, Mountain View

Superior Chalet, 2 Bedrooms, Mountain View

Superior Chalet, 2 Bedrooms, Mountain View

  • 57 sq m
  • 2 bedrooms
  • Mountain view
  • Sleeps 4
  • 1 Double Bed and 1 Queen Bed

View all photos for Premium Chalet, 2 Bedrooms, Mountain View

Premium Chalet, 2 Bedrooms, Mountain View

Premium Chalet, 2 Bedrooms, Mountain View

  • 49 sq m
  • 2 bedrooms
  • Mountain view
  • Sleeps 4
  • 1 Double Bed and 1 King Bed

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Terrace/patio

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  • Parking included
  • Free WiFi
  • Restaurant
  • Breakfast available
4.3 out of 5, Excellent, 64 reviews
The price is AU$181
includes taxes & fees
27 Sept - 28 Sept
Hotel de France

About the area

Eaux-Bonnes

Located in Eaux-Bonnes, ISKÖ Chalets Hotel is on the riverwalk, a 1-minute drive from Gourette Ski Resort and 6 minutes from Ossau Valley Trail. .This ski aparthotel is 3.3 mi (5.4 km) from Col d'Aubisque and 4.7 mi (7.6 km) from Ossau Valley Trail.
View more Aparthotels in Eaux-BonnesOpens in a new window

What's nearby

  • Gourette Ski Resort - 12 min walk - 1.1 km
  • Col d'Aubisque - 3 min drive - 3.1 km
  • Lac de Fabreges - 28 min drive - 26.8 km
  • Le Petit Train d'Artouste - 28 min drive - 27.2 km
  • Pyrénées National Park - 33 min drive - 32.8 km

Getting around

  • Buzy en Bearn Station - 32 min drive
  • Lourdes (LDE-Tarbes - Lourdes - Pyrenees Intl.) - 95 min drive

Restaurants

  • ‪Artouste - ‬65 min drive
  • ‪Hôtel d'Ossau - ‬14 min drive
  • ‪Igloo - ‬13 min walk
  • ‪Chez Régis - ‬13 min walk
  • ‪Maison Cazaux - ‬15 min walk

About this property

ISKÖ Chalets Hotel

Mountain ski retreat with restaurant and bar/lounge
ISKÖ Chalets Hotel offers 47 accommodations with fireplaces and espresso makers. These individually decorated and furnished accommodations include dining tables. Pillowtop beds feature premium bedding. Cable television is provided. Accommodations at this 4-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers.

This Eaux-Bonnes aparthotel provides complimentary wireless Internet access. Business-friendly amenities include safes and phones.

Recreational amenities at the aparthotel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and sports massages.
Treat yourself to a stay in one of the 47 individually decorated guestrooms, featuring fireplaces. Your pillowtop bed comes with premium bedding. Kitchens are outfitted with refrigerators, stovetops, and microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment.
After a day on the slopes, enjoy recreational amenities, which include a seasonal outdoor pool. This aparthotel also features complimentary wireless internet access and a reception hall. You'll be on the slopes in no time with the complimentary ski shuttle.
At ISKÖ Chalets Hotel, enjoy a satisfying meal at the restaurant. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:30 AM to 9:30 AM for a fee.
The front desk is staffed during limited hours. This aparthotel has 2 meeting rooms available for events. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 9:30 AM.
ISKÖ Chalets Hotel has a restaurant on site.

Policies

Check-in

Check-in start time: 5:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 9:00 AM - 5:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Check-out instructions

The host requires you complete the following before checking out:
Load and start the dishwasher
Gather used towels
Remove personal items
Turn off the lights, lock the doors, and return the keys

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from April 1 to May 31:
  • Bar/Lounge
  • Dining venue(s)

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: EUR 350 per stay
  • A tax is imposed by the city: EUR 1.75 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 19 for adults and EUR 11 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from July to September
Pool access available from 10:00 AM to 8:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

ISKÖ BaseCamp Hôtel
Les Chalets de l'Ossau
Isko Basecamp & Eaux Bonnes
ISKÖ BaseCamp & Hôtel Aparthotel
ISKÖ BaseCamp & Hôtel Eaux-Bonnes
ISKÖ BaseCamp & Hôtel Aparthotel Eaux-Bonnes

Reviews

ISKÖ Chalets Hotel Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 22 out of 33 reviews
Rating 8 - Good. 9 out of 33 reviews
Rating 6 - Okay. 2 out of 33 reviews
Rating 4 - Poor. 1 out of 33 reviews
Rating 2 - Terrible. 0 out of 33 reviews

Reviews

10/10 Excellent

Roch

Excellent endroit où demeurer, personnel très professionnel et courtois.
Stayed 1 night in Jun 2025

10/10 Excellent

Elisabeth

Travelled with family
Liked: Cleanliness, room comfort

Cozy chalet near Gourette ski resort

Cozy chalet, very nicely renovated and perfectly equipped, with beautiful restaurant / reception area - we visited in the winter but would also love to see it in the summer! Great for families or groups of friends. Well situated.
Stayed 7 nights in Feb 2025

10/10 Excellent

Simon

Travelled with family
Liked: Cleanliness
Stayed 4 nights in Jul 2024

8/10 Good

GUILLAUME

Liked: Cleanliness
Stayed 5 nights in Mar 2024

10/10 Excellent

peter

Stayed 3 nights in Aug 2022

6/10 Okay

Alain

Travelled with family
Liked: Cleanliness
Le chalet est très bien équipé sauf pour le chauffage.
Stayed 1 night in Jan 2025

10/10 Excellent

Agathe

Travelled with family
Liked: Cleanliness, room comfort

Emplacement et vue fantistiques !

Nous sommes venus en couple avec 1 bébé d’un an. Le lit parapluie et la chaise haute nous ont été mis à disposition. Les chalets sont très confortables et la décoration soignée, on s’y sent vraiment bien ! La cuisine et la salle de bain sont comme neuves et tres fonctionnelles. On ne manque de rien. Et le lit est PLUS que confortable. Nous n’avons pas profité de la piscine car un peu froide (20 degrés) mais le cadre est idéal pour finir ses journées avec un petit cocktail ! L’accueil et le service sont irréprochables. Bref, je recommande. La vue sur les montagnes (quand le ciel est dégagé) est à couper le souffle. Si vous venez à Gourette, c’est ici qu’il faut séjourner !
Stayed 2 nights in Aug 2024

10/10 Excellent

Agathe

Travelled with family
Liked: Cleanliness, room comfort

Emplacement et vue fantistiques !

Nous sommes venus en couple avec 1 bébé d’un an. Le lit parapluie et la chaise haute nous ont été mis à disposition. Les chalets et la décoration sont super, on s’y sent vraiment bien ! La cuisine et la salle de bain sont comme neuves et tres fonctionnelles. On ne manque de rien. Et le lit est PLUS que confortable. On a dîné sur la terrasse les 2 soirs car bébé dormait mais l’hôtel propose un restaurant qui a l’air super. Nous avons profité de cocktails au bord de la piscine c’était un super moment. L’accueil et le service sont irréprochables. Bref, je recommande. La vue (quand le ciel est dégagé) est à couper le souffle : on l’a eu 1 matin sur les 2. L’hôtel est en pleine nature et à 5 min à peine des œufs pour aller se balader en famille… et « suffisamment » excentré du centre de Gourette qui je trouve manque un peu de charme !
Stayed 2 nights in Aug 2024

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, room comfort

Week-end à Gourette

Notre week-end c'est très bien passé, juste la météo qui n'était pas géniale, mais sinon très beau chalet, très confortable et bonne communication avec le personnel.
Stayed 1 night in Jun 2024

4/10 Poor

Lou-Anne

en arrivant sur place on nous annonce que le restaurant n’est pas ouvert et qu’il n’y a pas non plus de petit déjeuner sur place … le minimum c’est de le préciser lors de la réservation… car compliqué de s’organiser … en arrivant nous trouvons un chalet propre, bien équipé mais cependant quelques détails laissent à désirer : plus d’eau chaude au bout de 3mn, machine à café défectueuse et les femmes d’entretien viennent nous réveiller à 9h alors que nous devons quitter le chalet à 10h…. bref nous sommes déçus de notre séjour et nous aurions aimé un geste de la part de l’établissement……..
Stayed 2 nights in Jun 2024

10/10 Excellent

Marie laure

Liked: Cleanliness, room comfort
Stayed 4 nights in May 2024

10/10 Excellent

anthony

Travelled with family
Liked: Cleanliness, room comfort

vue superbe sur la montagne

Parfait avec vue superbe sur la montagne
Stayed 5 nights in May 2024

10/10 Excellent

Harmony

Travelled with family
Liked: Cleanliness, room comfort

Détente au milieu des montagnes

Un havre de paix merci pour l’accueil qui était formidable et le chalet vraiment reposant et parfait pour se ressourcer
Stayed 1 night in Apr 2024

10/10 Excellent

Camille

Travelled with family
Liked: Cleanliness, room comfort
Localisation géographique parfaite (800m au pied de la station) avec navette gratuite. Le personnel est exemplaire : aimable, souriant et bienveillant. Rien à redire. Le restaurant est a recommandé également.
Stayed 1 night in Mar 2024

10/10 Excellent

PHILIPPE

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Jade

Stayed 1 night in Oct 2023

10/10 Excellent

Julie

Stayed 2 nights in Aug 2023

10/10 Excellent

Joris

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Mooie accommodatie. Van binnen veel vernieuwd; van buiten nog renovatiewerk te doen. Centrale voorzieningen (oa zwembad) zijn heel prettig. Voor dinner bestond keuze vooral uit Franse culinaire hoogstandjes terwijl het voor de kinderen simpeler had gemogen. Veel mooie wandelingen zijn met de auto goed te bereiken.
Stayed 6 nights in Aug 2023

8/10 Good

Olivier

Liked: Cleanliness, room comfort

Espérons mieux après les travaux de rénovation en

Le séjour s’est bien passé,,le chalet est par lui-même très bien équipé et confortable…Mais ,,,,pour ce qui est de l’extérieur ( balcon,,terrasse et état des façades en bois ,, ) c’était très dégradé !! La télévision par fibre ne fonctionnait pas,, et la piscine et restaurant étaient en travaux !! Non accessibles !! Il faut ajouter qu’il a été promis un geste commercial à ce propos,, ce qui a été apprécié
Stayed 6 nights in Sep 2022

10/10 Excellent

Olivier

Liked: Cleanliness, room comfort
Stayed 6 nights in Jul 2022

6/10 Okay

Hélène

Travelled with family
Liked: Room comfort

Site en travaux !! :-(

Le site est actuellement en travaux. La piscine était ouverte mais le système de chauffage ne fonctionnait pas. D'énormes bennes de gravats étaient stationnées juste devant la porte et les fenêtres. La 1/2 douzaine de véhicules des artisans qui travaillaient sur le chantier faisait des A/R réguliers et étaient stationnée devant le cottage.
Stayed 3 nights in Jul 2022

8/10 Good

Christelle

Travelled with family
Liked: Cleanliness, room comfort

Sympathique et confortable

Stayed 3 nights in Jul 2022

8/10 Good

Michael

Stayed 4 nights in Jul 2022

8/10 Good

Julien

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Jul 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Mar 2022