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Imperial Hotel

4.0 star property

Photo gallery for Imperial Hotel

Reception
Apartment
Front of property
Apartment
Coffee shop

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Housekeeping
  • Breakfast available
  • Free WiFi
  • Restaurant

Explore the area

View map
16 Devonshire Pl, Eastbourne, England, BN21 4AH
  • Eastbourne Beach
    ‪3 min walk‬
  • Eastbourne Pier
    ‪7 min walk‬
  • Devonshire Park Lawn Tennis Club
    ‪7 min walk‬

Room options

View all photos for Apartment

Apartment | Living area

Apartment

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Sofa Beds

View all photos for Standard Twin Room

1 bedroom, desk, iron/ironing board, travel cot

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Twin Room

1 bedroom, desk, iron/ironing board, travel cot

Premium Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Double Room

1 bedroom, desk, iron/ironing board, travel cot

Premium Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 3 Twin Beds

View all photos for Family Room

Family Room

Family Room

  • Sleeps 4
  • 2 Twin Beds and 1 Double Bed

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About the area

Eastbourne

With a stay at Imperial Hotel in Eastbourne (Eastbourne City Centre), you'll be within a 5-minute drive of South Downs National Park and Eastbourne Bandstand. .This hotel is 0.1 mi (0.2 km) from Eastbourne Beach and 0.2 mi (0.4 km) from Eastbourne Heritage Centre.

What's nearby

  • Eastbourne Bandstand - 2 min walk - 0.2 km
  • Eastbourne Beach - 3 min walk - 0.3 km
  • Eastbourne Pier - 7 min walk - 0.7 km
  • Devonshire Park Lawn Tennis Club - 7 min walk - 0.7 km
  • Congress Theatre - 7 min walk - 0.7 km

Getting around

  • Eastbourne Station - 10 min walk

Restaurants

  • ‪To the Rise Bakery - ‬4 min walk
  • ‪The Belgian Cafe - ‬4 min walk
  • ‪Cafe Express - ‬4 min walk
  • ‪Flamenco Tapas Bar - ‬4 min walk
  • ‪La Locanda Del Duca - ‬5 min walk

About this property

Imperial Hotel

Hotel in Eastbourne with a coffee shop and a restaurant
Imperial Hotel offers 113 accommodations with irons/ironing boards. 24-inch flat-screen televisions come with digital channels.

Bathrooms include bathtubs or showers. Business-friendly amenities include desks and desk chairs. Housekeeping is offered daily and hair dryers can be requested.

Stay in one of 113 guestrooms featuring flat-screen televisions. Digital television is provided for your entertainment. Bathrooms have bathtubs or showers and hair dryers. Conveniences include desks and electric kettles, and housekeeping is provided daily.
This smoke-free hotel offers bellhop services.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. English breakfasts are available daily from 8:30 AM to 9:00 AM for a fee.
The front desk is staffed during limited hours.
English breakfasts are available for a surcharge and are served each morning between 8:30 AM and 9:00 AM.
Imperial Hotel has a restaurant on site.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily English breakfast available 8:30 AM to 9:00 AM for a fee: GBP 10 for adults and GBP 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Family friendly

  • Snack bar/deli
  • Travel cot

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)
  • Porter/bellhop

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 24-inch flat-screen TV with digital channels

Food and drink

  • Electric kettle

More

  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 10 for adults and GBP 10 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

Property is also known as

Imperial Hotel Hotel
Imperial Hotel Eastbourne
Imperial Hotel Hotel Eastbourne

Imperial Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 10 out of 28 reviews
Rating 8 - Good. 8 out of 28 reviews
Rating 6 - Okay. 8 out of 28 reviews
Rating 4 - Poor. 2 out of 28 reviews
Rating 2 - Terrible. 0 out of 28 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast this morning was very poor but the room was good the entertainment was brilliant.
Stayed 1 night in Apr 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Bob

Stayed 1 night in Oct 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Oct 2024

6/10 Okay

Karl

Could do with a paint and update

Eastbourne is always lovely hotel was ok bit dated no pugs near bed had to bye a extension lead to dry my hair has no plug near mirror lifts were slow so had to walk up three flights of stairs shower was great bed was ok room a little small was ok for the money on short notice
Stayed 2 nights in May 2024

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property!
Stayed 2 nights in Apr 2024

4/10 Poor

Ami

Liked: Room comfort
Disliked: Cleanliness

Avoid is younger than 40

Dated hotel. No wifi in rooms. Very much geared up for elderly customers and coach trips. Bathroom in room boiling, towel rail on which couldnt be switched off. Dining room like a cattle market very busy. Came home with dogy tummy after having breakfast here.
Stayed 1 night in Jul 2022

10/10 Excellent

mariko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2022

10/10 Excellent

O

Stayed 2 nights in Apr 2022

8/10 Good

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2022

6/10 Okay

Paul

Business traveller
Liked: Cleanliness, room comfort

Friendly hotel

Hotel is well located with enthusiastic staff, but the establishment is a little bit tired
Stayed 1 night in Nov 2021

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The apartment was very clean when we arrived. The staff at reception were friendly and helpful. The location of the hotel is very convenient - it is 2 minutes walk to the beach and 10 minutes walk to Eastbourne Station. There are lots of shops around. I will definitely come back again
Stayed 3 nights in Nov 2021

6/10 Okay

Mayada

Travelled with family
Liked: Property conditions & facilities

Good

The hotel was good comfortable very close to the seaside and the town centre. We didn’t have breakfast at the hotel so I can’t give a review but I imagine it must be nice so all in all I give it a 👍
Stayed 2 nights in Aug 2021

6/10 Okay

Ray

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The Hotel is old and tired. It is only a 2 star but a little TLC would easily bring it up to a 3 star. Staff were hit and miss and we felt like outsiders as the Hotel caters for Coach parties and we were independent travellers. No welcome pack in our flat, breakfast was not included and the staff were hit and miss - most were professional but a little grumpy and seemingly demotivated. Place was not clean, but not dirty, with little in place for social distancing and hygiene. All in all, over-priced but certainly not the worst place we have ever stayed. A lovely Victorian building with a lot of character.
Stayed 2 nights in Aug 2021

8/10 Good

Irina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were really nice and polite. If someone arrives by car, the parking will cost you £2 for a day, they give scratch card, which is super cheap. Rooms and whole hotel needs a bit of update, but still it was very nice and clean. I would definitely stay here again, and it’s next to the sea, very good location.
Stayed 1 night in Aug 2021

6/10 Okay

SUBRATA

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Rented a flat. large size, friendly staff, well maintained property. A few things were not upto the mark: 1. bright neons just outside the windows without a proper curtain, kept us awake at night 2. No view of the sea (can not be expected all the time anyway) 3. The name 'imperial' hotel itself is offensive! Brings back many unpleasant memories to those who are slightly aware of our historical past!
Stayed 3 nights in Aug 2021

8/10 Good

Lucy

Stayed 1 night in Aug 2021

6/10 Okay

stephen

Liked: Cleanliness, staff & service
The imperial hotel is a hotel that has a lot of coach trips, really needs a bit of modernization. It just has not kept with the times. However, the service ok.
Stayed 2 nights in Aug 2021

8/10 Good

Samantha

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Over all comfortable.

One night in a self catering apartment, recently decorated not to high standard. It was clean. Staff were helpful when asked as the kitchenette was not stocked with a few necessities such as washing-up liquid, dishwasher tabs. And things like salt and pepper would if been helpful. It has 3 rather high steps leading into the kitchen, which we were fine with, but not suitable for the less mobile. But over all a comfortable stay.
Stayed 1 night in Aug 2021

4/10 Poor

Verified traveller

Travelled with partner, Travelled with group
Disliked: Amenities, property conditions & facilities
the double room was very small and our private bathroom had a bathtub only. It is unbelievable that nowadays hotels don't provide sustainable solutions. I would not recommend this place. the very sad Breakfast is serviced at 8.30am, no other options, all guests at once, didn't feel very confortable with covid cases still going on…and check out at 10am!!! avoid this place, i cant say a single good thing…
Stayed 1 night in Jul 2021

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Seaside stop

Stayed 2 nights in Jul 2021

10/10 Excellent

stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tennis Holiday

The original problem we had was rectified straightway. The overall stay was really nice and workers were all v.friendly. The older couple doing the tribute songs in the ballroom downstairs were very good also, had a nice night.. Will definitely go back there next year on the Tennis Sunday.
Stayed 1 night in Jun 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jun 2021

8/10 Good

Kim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024