we booked this hotel for a last minute get away with our two young children for our oldest sons birthday. all he wanted to do was swim in the pool, that was his only birthday ask. Upon arrival at the Hyatt the staff was very sweet & the lady who checked us in was excellent. We went to check out the pool & noticed maybe 20 kids running around & jumping in & out of the pool, (we believed there may have been traveling baseball) so we decided to try the pool after we ate some dinner. The restaurant down stairs was very convenient & the staff once again were very friendly. After dinner we swung by the pool again only to find it so packed people were standing around the edges waiting to get in. We summed it up as our fault we booked a busy weekend no one else’s. We decided we would wake up bright & early hit the pool, only to find the pool absolutely disgusting. So disgusting after the 3rd glob of hair my toddler pulled out of the water I decided that was enough swimming for us & we would go try some breakfast. The pool was so cloudy you couldn’t see through it at all, there was debris floating in it. Bandaids were all over the pool deck & my sister in law cleaned up the pool area because when we came down in the morning it was horrendous. Towels everywhere, trash left from the million people the day before & balls of hair all over. We were so disappointed in the fact that, we came for the pool & it was as horrible. There was also a used shower soap in our shower.