Holiday Inn Express York by IHG

3.0 star property

Photo gallery for Holiday Inn Express York by IHG

In-room safe, desk, laptop workspace, blackout curtains
Room amenity
Room amenity
Meeting facility
Point of interest

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Laundry
  • Pet-friendly

Explore the area

View map
Malton Road, York, England, YO32 9TE
  • Place, York Minster
    ‪4 min drive‬
  • Place, Shambles
    ‪4 min drive‬
  • Place, York Christmas Market
    ‪5 min drive‬
  • Airport, Leeds (LBA-Leeds Bradford)
    ‪53 min drive‬

Room options

Standard Room, 1 Double Bed

8.4 out of 10
Very good
(45 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Room, 2 Single Beds

9.0 out of 10
Wonderful
(19 reviews)
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

Standard Room

8.4 out of 10
Very good
(6 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 Double Bed with Sofa bed

8.8 out of 10
Excellent
(25 reviews)
  • 20 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Room, 1 Double Bed, Accessible

9.0 out of 10
Wonderful
(11 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

About the area

York

When you stay at Holiday Inn Express York by IHG in York, you'll be in the historical district, within a 5-minute drive of Shambles and York Minster. .This hotel is 2.6 mi (4.2 km) from University of York and 4.1 mi (6.6 km) from York Racecourse.

What's nearby

  • York St. John University - 4 min drive - 3.2 km
  • York Minster - 4 min drive - 3.5 km
  • Shambles - 4 min drive - 3.5 km
  • York Christmas Market - 5 min drive - 3.9 km
  • Jorvik Viking Centre - 5 min drive - 3.9 km

Getting around

  • Cattal Station - 18 min drive
  • Leeds (LBA-Leeds Bradford) - 67 min drive

Restaurants

  • ‪McDonald's - ‬18 min walk
  • ‪Taco Bell - ‬19 min walk
  • ‪Pear Tree Farm - ‬17 min walk
  • ‪Starbucks - ‬13 min walk
  • ‪Hotel Chocolat Cocoa Bar-Cafe - ‬6 min walk

About this property

Holiday Inn Express York by IHG

Hotel in York with free breakfast and a 24-hour front desk
Holiday Inn Express York by IHG offers 49 accommodations with safes and coffee/tea makers. Premium digital television is provided.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Make yourself at home in one of the 49 guestrooms. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided on request.
Make use of convenient amenities such as complimentary wireless internet access, a television in a common area, and a vending machine.
At Holiday Inn Express York by IHG, enjoy a satisfying meal at the restaurant. Quench your thirst with your favorite drink at the bar/lounge. A complimentary on-the-go breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 6:30 AM to 10:30 AM.
Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. Free self parking is available onsite.
A complimentary on-the-go breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 6:30 AM and 10:30 AM.
Onsite venue - This restaurant serves breakfast, lunch, and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available 6:30 AM to 9:30 AM on weekdays and 6:30 AM to 10:30 AM on weekends
  • A bar/lounge
  • A restaurant

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • No lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% of food locally-sourced
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Local culture and ecosystem education
  • Reusable cups
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 20.00 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: GBP 20.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel York
Holiday Inn Express York
York Holiday Inn Express
Holiday Inn New York City
New York City Holiday Inn
Holiday Inn Express York Hotel
Holiday Inn Express York Hotel York
Express York By Ihg York
Holiday Inn Express York
Holiday Inn Express York by IHG York
Holiday Inn Express York by IHG Hotel
Holiday Inn Express York an IHG Hotel
Holiday Inn Express York by IHG Hotel York

Holiday Inn Express York by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 574 out of 1012 reviews
Rating 8 - Good. 283 out of 1012 reviews
Rating 6 - Okay. 85 out of 1012 reviews
Rating 4 - Poor. 32 out of 1012 reviews
Rating 2 - Terrible. 38 out of 1012 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Miss

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brilliant find.

Staff were really friendly and accommodating. Child friendly, quiet hotel. Great breakfast with lots of choice and good quality. Rooms were clean and very practical for a family with one double bed and one sofa bed. Great location, two mins drive from park and ride which is an 8 mins bus ride into the centre of York. Hotel also 2 min drive to big shopping complex including Hollywood bowl and an Asda.
Stayed 2 nights in Jul 2025

6/10 Okay

Lindsey

Business traveller
Liked: Cleanliness, room comfort

ok stop over

Staff were lovely and friendly however, room very noisy, you could hear everything next door and in the corridor. TV - only a few channels, no BBC1 or ITV1! by the time i found this out it was too late
Stayed 1 night in Jul 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Staff were absolutely lovely . Room clean. Excellent breakfast. Unfortunately the bed was very uncomfortable- even with the mattress topper.
Stayed 2 nights in Jul 2025

10/10 Excellent

Susan

Travelled with family
Stayed 1 night in Jul 2025

10/10 Excellent

Steven

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Always wonderful reception

Every time I stay at this IHG on the outskirts of York I am greeted with warmth, professionalism and kindness. Amber was on reception, she was very professional and check in was effortless and quick. She also helped me out with a couple of queries. Breakfast was wonderful as usual, really nice staff, full of smiles & helpfulness.
Stayed 1 night in Jul 2025

10/10 Excellent

Stephen

Liked: Cleanliness
Stayed 6 nights in Jun 2025

10/10 Excellent

Tracy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Lovish, BELLEVUE

Stayed 1 night in Jul 2025

10/10 Excellent

Geoffrey, Newmarket

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely and convenient

Lovely welcome from staff, nicely appointed room. Breakfast and parking included.
Stayed 1 night in Jun 2025

10/10 Excellent

Belle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast and easy access to York
Stayed 3 nights in Jun 2025

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities
a little bit out of town for a tourist, however very good value , excellent breakfast and room was well appointed and spotlessly clean. a very good 3 to 4 star hotel.
Stayed 1 night in Jun 2025

10/10 Excellent

Horace

Liked: Cleanliness, property conditions & facilities, room comfort

Close to York

Location good parking bit buisy overall very good
Stayed 1 night in Jun 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and quiet. The staff was friendly and helpful. No elevator or AC which was the only down side. Would definitely stay again though.
Stayed 1 night in Jun 2025

8/10 Good

Craig

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

4/10 Poor

Wayne

Travelled with partner
Disliked: Cleanliness, staff & service, amenities
There is no designated parking. The hotel is dated and not cleaned to an appropriate standard. When entering our room there was a damp musty smell which we highlighted to the staff member on duty. There was no offer of a new room. After returning from a drive and removing our shoes, we discovered that the area of carpet directly in front of the bathroom was soaked, as though it had been flooded, or there was an underlying leak from the bathroom in our or, or the one next door. We brought the manager to the room to show her, where she provided some towels for the floor, this did not alleviate the smell. By this time we were informed there were no other rooms available, it was an unpleasant night. This room was not up to standard and should not have been occupied by anyone until the problem was solved. Hopefully the management will see it fit to refund the fee we were charged.
Stayed 1 night in Jun 2025

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we arrived the staff were extremely helpful and friendly. Absolutely nothing was too much trouble
Stayed 3 nights in Jun 2025

10/10 Excellent

MALCOLM

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and tidy
Stayed 1 night in Jun 2025

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Rachel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Great stay.
Stayed 1 night in Jun 2025

6/10 Okay

Angela

Liked: Staff & service
Disliked: Property conditions & facilities
The Room was basic- with terrible storage and no fridge. However we found the staff to be very friendly and helpful. The breakfast was very good- shame there was no fresh fruit in the morning.
Stayed 4 nights in Jun 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Joan

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

4/10 Poor

Patrick

Disliked: Property conditions & facilities
The staff were pleasant and friendly. The room not so good, the bed was a small double and the mattress dipped in the middle so not very comfortable. The toilet seat was loose and foul smells came up through the waste outlet when the wash basin was emptied and gurgling noise from the shower waste. The bathroom door would not stay closed as the latch was missing. There was a white stain on the side of the bed base and the same on the sofa ( like a dog had slobbered over it; although there was no smell of dog in the room). The breakfast was buffet style.
Stain on side of bed base
Stayed 2 nights in Jun 2025

10/10 Excellent

Mark

Travelled with group
Liked: Cleanliness, property conditions & facilities
Easy check in and friendly staff, very helpful
Stayed 1 night in Jun 2025