4/10 Poor
JING CHONG
22 Mar 2025
I booked for nights. When I arrived hotel check in counter, lady staff told me that can sleep one night and next day will transfer to another hotel. She told me two choice, stay one night and stander to another hotel one night or transfer two another two night. Because hotel slot to new owner. Hotel not sent mail to us. We knew at check in time. Duty lady staff is good, tried to contact to manager and other hotel same level. 1st one can not contact after transfer to Leonardo Royal Hotel. About 700 meters far from this hotel. Better hotel. When walk to Leonardo Royal I feel bad to hotel owner and hotel policy action.
JING CHONG
Stayed 2 nights in Mar 2025