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Hotel Imperial Dusseldorf, Sure Collection by BW

3.5 star property

Photo gallery for Hotel Imperial Dusseldorf, Sure Collection by BW

Food and drink
Lobby
Standard Room, 1 Double Bed (Converts to 2 Twin Beds)
Exterior
Food and drink

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Breakfast available
  • Parking available
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
Venloer Strasse 9, Düsseldorf, 40447
  • Place, Museum Kunstpalast
    ‪7 min walk‬
  • Place, Tonhalle Duesseldorf
    ‪8 min walk‬
  • Place, Konigsallee
    ‪14 min walk‬
  • Airport, Düsseldorf (DUS-Düsseldorf Intl.)
    ‪9 min drive‬

Room options

View all photos for Standard Room, 1 Single Bed (Shower Only)

Standard Room, 1 Single Bed (Shower Only)

Standard Room, 1 Single Bed (Shower Only)

8.8 out of 10
Excellent
(5 reviews)
  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Room, 1 Double Bed (Converts to 2 Twin Beds;Larger Room)

Hair dryer, towels, shampoo, toilet paper

Superior Room, 1 Double Bed (Converts to 2 Twin Beds;Larger Room)

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed (Converts to 2 Twin Beds)

Standard Room, 1 Double Bed (Converts to 2 Twin Beds)

Standard Room, 1 Double Bed (Converts to 2 Twin Beds)

7.6 out of 10
Good
(4 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

1 Double Bed, Superior Room, Larger Room, Sofabed, Convertible Into Two Twin Beds

  • Sleeps 2

1 Double Bed, Standard Room, Desk, Sound Proof Windows, Convertible Into Two Twin Beds

  • Sleeps 2

1 Single Bed, Standard Room, Desk, Sound Proof Windows, Shower Only

  • Sleeps 1

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About the area

Düsseldorf

With a stay at Hotel Imperial Dusseldorf, Sure Collection by BW, you'll be centrally located in Düsseldorf, within a 5-minute drive of Konigsallee and Düsseldorf Christmas Market. .This hotel is 2.4 mi (3.9 km) from Messe Düsseldorf and 2.8 mi (4.5 km) from Mitsubishi Electric Hall.

What's nearby

  • Museum Kunstpalast - 7 min walk - 0.6 km
  • NRW-Forum Düsseldorf - 8 min walk - 0.7 km
  • Tonhalle Duesseldorf - 8 min walk - 0.7 km
  • Konigsallee - 14 min walk - 1.2 km
  • Düsseldorf Christmas Market - 18 min walk - 1.5 km

Getting around

  • Venloer Straße Tram Stop - 2 min walk
  • Düsseldorf Volksgarten Station - 5 min drive
  • Düsseldorf Intl. Airport (DUS) - 11 min drive

Restaurants

  • ‪Hitchcoq - ‬2 min walk
  • ‪Asia Wok Hung Lan - ‬1 min walk
  • ‪Lili's Bar - ‬2 min walk
  • ‪Bellini's - ‬3 min walk
  • ‪Himmel & Ähd - ‬2 min walk

About this property

Hotel Imperial Dusseldorf, Sure Collection by BW

Central hotel with a 24-hour front desk connected to a rail/subway station in Düsseldorf
Hotel Imperial Dusseldorf, Sure Collection by BW offers 58 accommodations with safes and hair dryers. 28-inch LED televisions come with satellite channels. Bathrooms include bathtubs or showers.

This Düsseldorf hotel provides wireless Internet access (speed: 25+ Mbps) for a surcharge. Business-friendly amenities include desks and desk chairs. Housekeeping is provided daily.

Stay in one of 58 guestrooms featuring LED televisions. Wireless internet access (surcharge) keeps you connected, and satellite programming is available for your entertainment. Bathrooms have bathtubs or showers and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Buffet breakfasts are served on weekdays from 7:00 AM to 9:30 AM and on weekends from 7:30 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and an elevator. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 9:30 AM and on weekends between 7:30 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured parking on site (EUR 15 per night)
  • Limited on-site self parking
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 7:30 AM to 10:00 AM on weekends; EUR 14 for adults and EUR 6 for children

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Lift (71 centimetre wide door)
  • Stair-free path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Toilet paper
  • Towels provided

Entertainment

  • 28-inch LED TV with cable/satellite channels

More

  • Desk
  • Desk chair
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The property charges 1.5 percent for credit card payments
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 21 nights. This tax does not apply to children under 18 years of age.
  • Tourism fee: EUR 3 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 14 for adults and EUR 6 for children
  • Fee for in-room wireless internet: EUR 0 per stay (rates may vary)
  • Secured self parking fee: EUR 15 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Property Registration Number +49 2112397050, Hotel Imperial, Venloer Str. 9, DE358868764, Hotel Imperial Düsseldorf GmbH

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 star Superior and is displayed on this page as 3.5 stars.

Property is also known as

Hotel Imperial Dusseldorf SureStay Collection by BW
Hotel Imperial Dusseldorf, Sure Collection by BW Hotel
Hotel Imperial Dusseldorf, Sure Collection by BW Düsseldorf

Hotel Imperial Dusseldorf, Sure Collection by BW Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 25 out of 54 reviews
Rating 8 - Good. 13 out of 54 reviews
Rating 6 - Okay. 13 out of 54 reviews
Rating 4 - Poor. 2 out of 54 reviews
Rating 2 - Terrible. 1 out of 54 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Sandeep

Stayed 2 nights in Sep 2025

8/10 Good

Kristy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

8/10 Good

Jennifer

Stayed 1 night in Jun 2025

10/10 Excellent

martin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I have stayed in this hotel the last 5 times that ive worked in dusseldorf, i will book it again the next time work brings me here
Stayed 1 night in Mar 2025

10/10 Excellent

martin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location, with plenty of restaurants nearby, only a short walk from the U Bahn taking you to the altstadt, messe or HBF very fast. The hotel is nice and comfortable
Stayed 2 nights in Mar 2025

10/10 Excellent

martin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a good location, only 2 stops from the Altstadt
Stayed 1 night in Oct 2024

10/10 Excellent

martin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a good location with nice restaurants and shops nearby, the Altstadt is 2 stops on the U Bhan
Stayed 1 night in Oct 2024

6/10 Okay

Kevin

Liked: Cleanliness, room comfort

Good for 1 night

Acceptable but nothing special
Stayed 1 night in Sep 2024

8/10 Good

Stuart

Liked: Cleanliness
Stayed 2 nights in Aug 2024

10/10 Excellent

Paul, Richmond

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, great staff. Good rooms and breakfast.
Stayed 7 nights in Jun 2024

6/10 Okay

Adnan

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Entela

Liked: Staff & service, property conditions & facilities
Good experience
Stayed 1 night in Jun 2024

2/10 Terrible

MITESHKUMAR, Nairobi

Stayed 3 nights in Apr 2024

10/10 Excellent

Jose Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personale molto gentile e cordiale.
Stayed 2 nights in Sep 2025

8/10 Good

Naoko

Stayed 2 nights in Sep 2025

8/10 Good

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es war sauber und es gibt eine Tiefgarage. Aber es ist leider sehr hellhörig. Ansonsten ist das Personal echt super lieb und hilfsbereit.
Stayed 1 night in Sep 2025

6/10 Okay

Thomas

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Personal war sehr nett,auch das Frühstück war ok
Stayed 1 night in Jul 2025

10/10 Excellent

ISMET MERT

Stayed 3 nights in Jul 2025

4/10 Poor

Elma

Disliked: Cleanliness

Insektenbefall

Das Zimmer war voller Insekten obwohl beim Check-in keine Fenster offen waren und die Gardienen sind im Bad fast abgefallen, hängen am seiden Faden!
Stayed 1 night in Jun 2025

10/10 Excellent

Rickard

Liked: Cleanliness, staff & service, property conditions & facilities
Fint hotell just utanför gamla stan. Finns mycket resturanger och cafeer i närheten. Stora ljusa rum och sköna sängar. Rekomenderas.
Stayed 4 nights in May 2025

8/10 Good

Natascha

Liked: Cleanliness, staff & service, property conditions & facilities

Ideal für ein Städtetrip

Zimmer war groß und sauber. Frühstück war fantastisch und es gab einen Parkplatz zum Mieten in der Tiefgarage. Lage ist auch gut. Alle Mitarbeiter waren sehr freundlich. Gefehlt hat ein großer Spiegel, ein Kaffee-oder Getränkeautomat für späte Stunden und der Fön hatte keinerlei Leistung. Das Preis-Leistungsverhältnis ist in der Summe jedoch stimmig. Wir kommen gerne wieder !
Stayed 1 night in Apr 2025

6/10 Okay

Namba

Stayed 4 nights in Mar 2025

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

osman okan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Ne kadar ekmek o kadar köfte
Stayed 2 nights in Apr 2025

4/10 Poor

Juan Daniel

Disliked: Staff & service, property conditions & facilities, room comfort
La stanza puzzava, il costo e stato excessive per i servizi offerti, il personale non molto efficente
Stayed 3 nights in Mar 2025