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Best Western Plus New England Inn & Suites

2.5 star property

Photo gallery for Best Western Plus New England Inn & Suites

Lobby
Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave
Exterior
Suite, 1 King Bed, Non Smoking, Jetted Tub
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
2253 Berlin Tpke, Berlin, CT, 06037
  • Place, Safari Golf
    ‪3 min walk‬
  • Place, Putter's Paradise Mini Golf
    ‪17 min walk‬
  • Place, Silver Lake State Access Area
    ‪2 min drive‬
  • Airport, Hartford, CT (BDL-Bradley Intl.)
    ‪33 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Microwave

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Non Smoking, Microwave

8.4 out of 10
Very good
(45 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Microwave

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Non Smoking, Microwave

9.2 out of 10
Wonderful
(53 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Kitchen

Suite, 1 King Bed, Non Smoking, Kitchen

Suite, 1 King Bed, Non Smoking, Kitchen

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible, Non Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 1 King Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(16 reviews)
  • Sleeps 4
  • 1 King Bed

1 King Bed, Non-Smoking, Microwave, Refrigerator, High Speed Internet Access

  • Sleeps 2

King Room With Mobility Accessible Bathtub-Non-Smoking

  • Sleeps 2

1 King Bed, Non-Smoking, Jacuzzi, Microwave and Refrigerator, High Speed Internet Access

  • Sleeps 2

King Room With Mobility Accessible Roll-in Shower-Non-Smoking

  • Sleeps 2

2 Queen Beds, Non-Smoking, Microwave, Refrigerator, High Speed Internet Access

  • Sleeps 4

2 Queen Beds, Mobility Accessible, Bathtub, Non-Smoking

  • Sleeps 4

Suite-1 King Bed, Non-Smoking, Sofabed, High Speed Internet Access, Microwave and Refrigerator, Coffee Maker, Hairdryer

  • Sleeps 4

Suite-1 King Bed, Non-Smoking, Sofabed, Kitchen, High Speed Internet Access

  • Sleeps 4

Suite-1 King Bed, Non-Smoking, Jacuzzi, Sofabed, Fireplace, Microwave and Refrigerator, High Speed Internet Access

  • Sleeps 4

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  • Pool
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  • Free Wi-Fi
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The price is AU$117
includes taxes & fees
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About the area

Berlin

When you stay at Best Western Plus New England Inn & Suites in Berlin, you'll be in the business district, within a 5-minute drive of Putter's Paradise Mini Golf and Silver Lake State Access Area. .This hotel is 4 mi (6.4 km) from Brickyard Shopping Center and 4.4 mi (7 km) from Westfield Meriden.

What's nearby

  • Safari Golf - 3 min walk - 0.3 km
  • Lamentation Mountain State Park - 17 min walk - 1.5 km
  • Putter's Paradise Mini Golf - 17 min walk - 1.5 km
  • Checkered Flag Raceway - 2 min drive - 2.2 km
  • Silver Lake State Access Area - 2 min drive - 1.8 km

Getting around

  • Berlin Station - 6 min drive
  • Bradley Intl. Airport (BDL) - 34 min drive

Restaurants

  • ‪Dunkin' - ‬11 min walk
  • ‪Dunkin' - ‬4 min drive
  • ‪Dunkin' - ‬5 min drive
  • ‪Casa Mia at the Hawthorne - ‬7 min walk
  • ‪Uncle D's Diner - ‬4 min drive

About this property

Best Western Plus New England Inn & Suites

Best Western Plus New England Inn & Suites offers 57 accommodations with coffee/tea makers and hair dryers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

This Berlin hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 57 guestrooms featuring refrigerators and microwaves. Complimentary wireless internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Enjoy recreational amenities such as an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a fireplace in the lobby.
A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include express check-out, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • High chair
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • In a regional park

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Lift (91 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (91 centimetre high)

More

  • 1 building
  • 2 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western New England
Best Western Plus New England
Best Western Plus New England Berlin
Best Western Plus New England Inn
Best Western Plus New England Inn Berlin
Best Western Plus New England Inn And Suites
Best Western Plus New England Hotel Berlin
Berlin Best Western
Plus England & Suites Berlin
Best Western Plus New England Inn Suites
Best Western Plus New England Inn & Suites Hotel
Best Western Plus New England Inn & Suites Berlin
Best Western Plus New England Inn & Suites Hotel Berlin

Best Western Plus New England Inn & Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 529 out of 1000 reviews
Rating 8 - Good. 282 out of 1000 reviews
Rating 6 - Okay. 103 out of 1000 reviews
Rating 4 - Poor. 43 out of 1000 reviews
Rating 2 - Terrible. 43 out of 1000 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Friendly staff and very reasonably priced. Capuccino available 24hrs a day!
Stayed 3 nights in Dec 2025

8/10 Good

Sean

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
No vending machines were working to be able to buy a bottle of water. No bar or restaurant as far as I could see. Room was cold but comfortable and quiet.
Stayed 2 nights in Dec 2025

10/10 Excellent

Medely, Waterbury

Liked: Cleanliness, property conditions & facilities
Everything good except the pool water was cold in this cold weather should of being warm
Stayed 1 night in Dec 2025

10/10 Excellent

Jeroy

Stayed 1 night in Dec 2025

6/10 Okay

Donterrius

Liked: Staff & service, property conditions & facilities
Clean room attentive staff
Stayed 4 nights in Dec 2025

10/10 Excellent

Luz

Stayed 2 nights in Dec 2025

10/10 Excellent

Phil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok
Stayed 1 night in Dec 2025

10/10 Excellent

Christopher

Stayed 1 night in Dec 2025

10/10 Excellent

Daphne

Stayed 1 night in Dec 2025

10/10 Excellent

Liza Marie

Liked: Cleanliness, amenities, property conditions & facilities
have all intentions on returning
Stayed 1 night in Dec 2025

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Friendly courtesy very helpful clean and well situated for my needs.
Stayed 1 night in Dec 2025

8/10 Good

brian

Stayed 1 night in Nov 2025

10/10 Excellent

shandell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Faiq

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Rooms are spacious even with two going bad, clean rooms nice breakfast near the store and gas station
Stayed 2 nights in Nov 2025

8/10 Good

Jennifer, waterbury

Stayed 4 nights in Nov 2025

10/10 Excellent

Leonardo, Fort Worth

Hreat staff
Stayed 5 nights in Nov 2025

6/10 Okay

Jamie

Stayed 1 night in Nov 2025

6/10 Okay

Atasha

Travelled with family and small children
Liked: Property conditions & facilities
Furniture was dated. Staff was great. Room was clean. Breakfast was okay.
Stayed 1 night in Nov 2025

2/10 Terrible

Melanie

Stayed 1 night in Nov 2025

10/10 Excellent

COURTNEY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Traveled with family spent 4 nights. Staff was awesome, they tried their best to accommodate requests at short notices. Breakfast had a variety to choose from. Pool is indoor and heated. Location was great based on the wide area we'd planned to explore and experience. One I'd recommend.
Stayed 6 nights in Aug 2025

10/10 Excellent

Luz

Liked: Cleanliness, property conditions & facilities
Room was clean
Stayed 2 nights in Oct 2025

8/10 Good

Rebecca

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Quiet, calm, clean, friendly staff. Decent breakfast and 24 hour coffee. Pool rules could have been enforced…there were a bunch of kids of all ages breaking every rule posted. Great deal for the price.
Stayed 2 nights in Nov 2025

10/10 Excellent

Luz

Liked: Cleanliness, property conditions & facilities
This place is amazing. Will recommend to everyone.
Stayed 1 night in Nov 2025

10/10 Excellent

George

Travelled with family
Liked: Cleanliness, staff & service, amenities
Courteous and friendly staff. The rooms and hotel overall appeared very clean.
Stayed 1 night in Nov 2025

10/10 Excellent

Allison

Stayed 1 night in Nov 2025