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Citymax Bur Dubai

3.0 star property

Photo gallery for Citymax Bur Dubai

Reception
Rooftop pool
Exterior
Reception
Sports bar

Reviews

7.4 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available
  • Bar

Explore the area

View map
Kuwait Street Mankhool Area, Dubai
  • Place, BurJuman Mall
    ‪12 min walk‬
  • Place, Dubai Museum
    ‪3 min drive‬
  • Place, Dubai Creek
    ‪4 min drive‬
  • Airport, Dubai (DXB-Dubai Intl.)
    ‪9 min drive‬

Room options

View all photos for Double Room - includes 20% off Food & Beverage (excluding in-room dining)

In-room safe, individually furnished, desk, laptop workspace

Double Room - includes 20% off Food & Beverage (excluding in-room dining)

7.8 out of 10
Good
(9 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Family Interconnecting Room - includes 20% off Food & Beverage (excluding in-room dining)

In-room safe, individually furnished, desk, laptop workspace

Family Interconnecting Room - includes 20% off Food & Beverage (excluding in-room dining)

  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Family Room - includes 20% off Food & Beverage (excluding in-room dining)

Family Room - includes 20% off Food & Beverage (excluding in-room dining)

Family Room - includes 20% off Food & Beverage (excluding in-room dining)

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Twin Room - includes 20% off Food & Beverage (excluding in-room dining)

In-room safe, individually furnished, desk, laptop workspace

Twin Room - includes 20% off Food & Beverage (excluding in-room dining)

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

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About the area

Dubai

A stay at Citymax Bur Dubai places you in the heart of Dubai, within a 5-minute drive of BurJuman Mall and Dubai Museum. .This hotel is 1.7 mi (2.8 km) from Textile Souq and 3.6 mi (5.9 km) from Gold Souk.

What's nearby

  • BurJuman Mall - 12 min walk - 1.1 km
  • Meena Bazaar - 3 min drive - 1.7 km
  • Dubai Museum - 3 min drive - 2.0 km
  • Dubai Frame - 3 min drive - 2.7 km
  • Dubai Creek - 4 min drive - 4.1 km

Getting around

  • ADCB Station - 11 min walk
  • Dubai Intl. Airport (DXB) - 15 min drive

Restaurants

  • ‪Amaravathi - ‬9 min walk
  • ‪Barrels Sports Bar - ‬10 min walk
  • ‪U2pura - ‬7 min walk
  • ‪Rayyan Mandi Restaurant - ‬8 min walk
  • ‪Arz Lebanon Restaurant | أرز لبنان - ‬5 min walk

About this property

Citymax Bur Dubai

Citymax Bur Dubai offers 691 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually furnished. 32-inch LCD televisions come with satellite channels. Bathrooms include shower/tub combinations and hair dryers.

This Dubai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a fitness center.

Children under 6 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Make yourself at home in one of the 691 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services. This hotel also features gift shops/newsstands and a vending machine.
Grab a bite at CityCafe, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee. Children aged 4 and younger eat free breakfast.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Limited parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Children aged 4 and younger eat free breakfast.
CityCafe - This buffet restaurant serves breakfast, lunch, and dinner.
Claypot - This theme restaurant serves lunch and dinner. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AED 26 for adults and AED 13 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • CityCafe
  • Claypot

Things to do

  • Billiards/pool table
  • Gym

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • Lift

More

  • 1 building
  • 7 floors
  • Built in 2010
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 2:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Per local law, all guests staying at this hotel must present a valid original passport, Emirates ID (for UAE residents), or original National ID card from the following GCC countries: Kuwait, Bahrain, Oman, Saudi Arabia, and Qatar.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children aged 4 and younger eat free breakfast
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: AED 10.00 per accommodation, per night
    • A tourism fee is imposed by the city and collected at the property. The fee is AED 10.00 for the first bedroom per night, and increases by AED 10.00 per night for each additional bedroom.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AED 26 for adults and AED 13 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 639949

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Parking height restrictions apply
Children under 6 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Citymax
Citymax Bur Dubai
Citymax Dubai Bur
Citymax Hotel
Citymax Hotel Dubai Bur
Citymax Bur Dubai Hotel Dubai
Citymax Bur Dubai Hotel
Citymax Bur Hotel
Citymax Bur
Citymax Bur Dubai Hotel
Citymax Bur Dubai Dubai
Citymax Bur Dubai Hotel Dubai

Citymax Bur Dubai Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 238 out of 1000 reviews
Rating 8 - Good. 378 out of 1000 reviews
Rating 6 - Okay. 248 out of 1000 reviews
Rating 4 - Poor. 69 out of 1000 reviews
Rating 2 - Terrible. 67 out of 1000 reviews

7.8/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

2/10 Terrible

ladybelle

Disliked: Cleanliness, amenities, property conditions & facilities
Poor breakfast and overcrowded spaces.
Stayed 5 nights in Feb 2026

2/10 Terrible

ammar

Stayed 3 nights in Oct 2025

8/10 Good

Steven

Liked: Cleanliness, staff & service, amenities
Nice hotel
Stayed 2 nights in Jan 2026

2/10 Terrible

Richard

Travelled with group
Disliked: Cleanliness, staff & service
One of the worst hotel experiences I’ve had – avoid Reading other reviews, it appears the hotel rarely (if ever) responds, so this may well fall on deaf ears — but future guests deserve to know what they’re walking into. I arrived at 1am after a long flight, expecting at least a smooth check-in. Instead, the place was absolute chaos. The lobby was packed with people coming and going like Piccadilly Circus. Only two reception staff were serving, both completely disengaged — no eye contact, no acknowledgment, just endlessly typing into computers. Check-in took over 30 minutes, which is the last thing you need in the middle of the night. The lobby stank of cigarette smoke, drifting in from the bar area, and to make matters worse there were numerous women openly touting for “business.” It felt uncomfortable, unprofessional, and completely inappropriate for a hotel. Security is practically non-existent. Anyone can access the lifts and any floor — no key card required. That alone was deeply concerning. The corridors were filthy. There was a large dead cockroach lying in the middle of the hallway carpet, which remained there for two full days without being cleaned. That says everything about housekeeping standards. The room itself was extremely basic. There was no proper storage, just four hangers. One of the three plug sockets was faulty, making charging devices a nightmare. A workman was sent up, but the problem was never fixed. Breakfast was an “experience” — and not a goo
Stayed 5 nights in Jan 2026

10/10 Excellent

Hariharan

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Facilities, cleanliness, amenities, breakfast accessibility all good.
Stayed 4 nights in Jan 2026

2/10 Terrible

Shiju

Business traveller, Travelled with partner
Disliked: Amenities, property conditions & facilities
Small room high pricing
Stayed 5 nights in Jan 2026

10/10 Excellent

Alfan

Stayed 1 night in Jan 2026

10/10 Excellent

Mausim

Stayed 1 night in Jan 2026

10/10 Excellent

Alfan

Stayed 1 night in Jan 2026

6/10 Okay

Abhayjit

Stayed 2 nights in Jan 2026

10/10 Excellent

layla

Stayed 7 nights in Dec 2025

10/10 Excellent

Winston, Hayward

Stayed 2 nights in Dec 2025

10/10 Excellent

Anup

Business traveller
Liked: Cleanliness, staff & service, amenities
Everything was great. Food was delicious. Will definitely go there again for food and service. House keeping was great !! Only complain was that they don’t have any trolleys at the reception and I had to wait for 30 minutes so i can move luggage to the room MYSELF !!
Stayed 3 nights in Dec 2025

10/10 Excellent

Jair

Stayed 2 nights in Dec 2025

10/10 Excellent

Wentworth

Stayed 1 night in Dec 2025

6/10 Okay

Amir

Liked: Cleanliness, amenities, property conditions & facilities
i don’t know why indian people have meeting in corridor,not only one time every morning and mid nights did the same with lots of laughing and noice
Stayed 2 nights in Dec 2025

6/10 Okay

Inderjeet

Stayed 2 nights in Dec 2025

10/10 Excellent

Sadaf

Stayed 2 nights in Dec 2025

4/10 Poor

Lajpat

Stayed 1 night in Dec 2025

10/10 Excellent

Hamed

Business traveller
Liked: Cleanliness, staff & service, amenities
Excellent and clean
Stayed 3 nights in Aug 2025

10/10 Excellent

Kyung

Stayed 1 night in Dec 2025

10/10 Excellent

BIREN, Crystal Lake

Stayed 1 night in Nov 2025

10/10 Excellent

Chetan, ROSEVILLE

Liked: Cleanliness, amenities, property conditions & facilities
Good supportive friendly staff
Stayed 2 nights in Nov 2025

8/10 Good

Anup

Travelled with family
Liked: Cleanliness, staff & service, amenities
It was excellent food. We could not get early check in so it was inconvenient. Though we did informed them.
Stayed 2 nights in Nov 2025

8/10 Good

BHARAT LAKHMAN

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Rooms are clean but the shower area is small and no amenities in the Bathroom
Stayed 2 nights in Nov 2025