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Mercure Hotel Dortmund City

3.0 star property

Photo gallery for Mercure Hotel Dortmund City

Exterior
Shopping centre
Shower, eco-friendly toiletries, towels
Exterior
Privilege, Double Room, 1 Double Bed

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Parking available

Explore the area

View map
Kampstr. 35-37, Dortmund, NW, 44137
  • Place, Westenhellweg Street
    ‪1 min walk‬
  • Place, Thier-Galerie
    ‪5 min walk‬
  • Place, German Football Museum
    ‪6 min walk‬
  • Airport, Dortmund (DTM)
    ‪19 min drive‬

Room options

View all photos for Privilege, Double Room, 1 Double Bed

Privilege, Double Room, 1 Double Bed

Privilege, Double Room, 1 Double Bed

8.0 out of 10
Very good
(2 reviews)
  • 40 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room, 1 Single Bed

Standard Room, 1 Single Bed

Standard Room, 1 Single Bed

  • 16 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Room, 2 Single Beds

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, 2 Single Beds

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double Room, 1 Double Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Double Room, 1 Double Bed

7.8 out of 10
Good
(8 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

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About the area

Dortmund

With a stay at Mercure Hotel Dortmund City, you'll be centrally located in Dortmund, within a 10-minute drive of Signal Iduna Park and Westfalenhallen. .This hotel is 12 mi (19.3 km) from Starlight Express Theater and 0.3 mi (0.5 km) from Museum of Art and Cultural History.

What's nearby

  • Westenhellweg Street - 1 min walk - 0.2 km
  • Dortmund Christmas Market - 3 min walk - 0.3 km
  • Dortmund Concert Hall - 3 min walk - 0.3 km
  • Thier-Galerie - 5 min walk - 0.4 km
  • German Football Museum - 6 min walk - 0.5 km

Getting around

  • Kampstrasse U-Bahn - 1 min walk
  • Dortmund Central Station - 5 min walk
  • Dortmund (DTM) - 25 min drive

Restaurants

  • ‪Café Bernstein - ‬3 min walk
  • ‪Wurst Willi - ‬3 min walk
  • ‪Five Guys Dortmund Westenhellweg - ‬4 min walk
  • ‪Domicil - ‬2 min walk
  • ‪Kartoffel-Lord - ‬5 min walk

About this property

Mercure Hotel Dortmund City

Hotel in Dortmund with a bar
Mercure Hotel Dortmund City offers 82 accommodations with minibars and safes. Televisions come with satellite channels and pay movies. Bathrooms include showers.

This Dortmund hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 82 guestrooms featuring minibars. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Bathrooms with showers are provided. Conveniences include phones, as well as safes and desks.
This smoke-free hotel features bicycle rentals nearby.
Grab a bite from the snack bar/deli, or stay in and take advantage of the hotel's room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired internet access, express check-in, and express check-out. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Lobby Bar - Onsite lobby lounge.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (EUR 14 per day)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 12 per person
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Lobby Bar

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (90 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (116 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Pay films
  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 8.025 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 12 per person
  • Self parking fee: EUR 14 per day
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 stars.

Property is also known as

Mercure Dortmund City
Mercure Hotel Dortmund City
Accor Hotel Dortmund City
Mercure Dortmund City Dortmund
Mercure Hotel Dortmund City Hotel
Mercure Hotel Dortmund City Dortmund
Mercure Hotel Dortmund City Hotel Dortmund

Mercure Hotel Dortmund City Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 38 out of 93 reviews
Rating 8 - Good. 31 out of 93 reviews
Rating 6 - Okay. 12 out of 93 reviews
Rating 4 - Poor. 6 out of 93 reviews
Rating 2 - Terrible. 6 out of 93 reviews

8.6/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was excellent, clean and spacious. Thought has been put into everything in this hotel. It is great value for the cost. The breakfast was great. I apprecieted the little extras that the hotel offers, like infused water in the lobby. The staff were friendly and helpful. The location is great, walk from the hauptbahnhof, ubahn outside the door. The German Soccer museum is a couple of minutes walk away and there is easy access to Signal Iduna Park. I would definitely stay here again.
Stayed 1 night in Sep 2025

8/10 Good

Vanessa

Liked: Cleanliness
Pas mal
Stayed 1 night in Aug 2025

10/10 Excellent

Alan

Stayed 1 night in Aug 2025

10/10 Excellent

Malgorzata

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Marjorie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Malgorzata

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Petra

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Okay
Stayed 1 night in Oct 2024

8/10 Good

Alison

Liked: Cleanliness
Stayed 3 nights in Sep 2024

10/10 Excellent

Ralph, North Vancouver

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good breakfast!
Stayed 1 night in Aug 2024

10/10 Excellent

Steven

Stayed 2 nights in Jul 2024

10/10 Excellent

Chris

Stayed 1 night in Jul 2024

8/10 Good

Rosalyn

Travelled with partner
Entrance was difficult to find - small sign and door next to shopping center and have to get the lift to go in/ out of hotel which is on 3rd floor Close to station and walking distance from bars and restaurants Shower was inside bath and a bit awkward to get in and out Room was a good size with mini fridge and working aircon
Stayed 3 nights in Jun 2024

2/10 Terrible

Jose, escazu

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a good hotel Minimum service and the area ugly
Stayed 2 nights in Jun 2024

10/10 Excellent

Adam, Aberdeen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central spot literally a 5 min walk from the main train station. Very quiet and comfortable as well.
Stayed 1 night in Jun 2024

10/10 Excellent

Adam, Aberdeen

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Amazed at how central and easy to get to from the main train station it was. So quiet as well. Would definitely stay again.
Stayed 2 nights in Jun 2024

10/10 Excellent

Sam

Stayed 3 nights in Jun 2024

4/10 Poor

Di

Business traveller
not good, we arrived late, could not find the parking lot; and try to call the reception, nobody answered. Only after I went to the reception, I found the staff and got some support and help. Please clearly mention the park lot in the booking process !
Stayed 1 night in Jun 2024

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location, great room
Stayed 2 nights in Apr 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023

2/10 Terrible

Dylan

Stayed 1 night in Jul 2023

10/10 Excellent

Alistair

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent, modern hotel right in the city centre

Lovely hotel, for a reasonable price I got a big room, double bed with a bath and an array of coffees and teas. The room was lovely, my only minor negative was the price of the breakfast; €20 is a bit steep!
Stayed 4 nights in Apr 2023

10/10 Excellent

Sascha

Business traveller
Liked: Cleanliness, staff & service, amenities
Alles OK !
Stayed 1 night in Sep 2025

2/10 Terrible

Horst

Disliked: Staff & service, room comfort
Es riecht nach Zigaretten am check in
Stayed 1 night in Sep 2025

8/10 Good

Bernd

Liked: Cleanliness, staff & service, property conditions & facilities
all ok. leider keine Parkplatzmöglichkeit vor Ort.
Stayed 1 night in Sep 2025

4/10 Poor

Dominik

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ich hatte extra vor Beginn der Reise mit dem Hotel
Stayed 2 nights in Aug 2025