MainStay Suites Detroit Farmington Hills

2.5 star property

Photo gallery for MainStay Suites Detroit Farmington Hills

Reception
Standard Room, 1 Queen Bed, Non Smoking
Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)
Lobby sitting area
Full-sized fridge, microwave, stovetop, dishwasher

Reviews

7.0 out of 10
Good

Popular amenities

  • Kitchen
  • Pet-friendly
  • Gym
  • 24/7 front desk
  • Laundry
  • Air conditioning

Explore the area

View map
37555 Hills Tech Dr, Farmington Hills, MI, 48331
  • Place, Twelve Oaks Mall
    ‪4 min drive‬
  • Place, Suburban Collection Showplace
    ‪5 min drive‬
  • Place, Henry Ford West Bloomfield Hospital
    ‪8 min drive‬
  • Airport, Detroit, MI (DTW-Detroit Metropolitan Wayne County)
    ‪26 min drive‬

Room options

Room, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

  • 28 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, 1 Queen Bed with Sofa bed, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Room, 1 King Bed, Non Smoking (Upgrade)

  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Similar properties

About the area

Farmington Hills

With a stay at MainStay Suites Detroit Farmington Hills in Farmington Hills, you'll be in the business district, within a 10-minute drive of Suburban Collection Showplace and Henry Ford Medical Center - Columbus. .This hotel is 2.1 mi (3.5 km) from St. Joe's Medical Group and 2.1 mi (3.5 km) from St. Mary Mercy Primary Care Farmington Hills.

What's nearby

  • Twelve Oaks Mall - 4 min drive - 5.8 km
  • Suburban Collection Showplace - 5 min drive - 8.3 km
  • Novi Ice Arena - 6 min drive - 9.3 km
  • Farmington Hills Ice Arena - 8 min drive - 11.7 km
  • Henry Ford West Bloomfield Hospital - 8 min drive - 7.8 km

Getting around

  • Royal Oak Station - 20 min drive
  • Pontiac, MI (PTK-Oakland County Intl.) - 33 min drive

Restaurants

  • ‪Panera Bread - ‬13 min walk
  • ‪NYC Halal Eats - ‬3 min drive
  • ‪Starbucks - ‬3 min drive
  • ‪Daily Jam - ‬10 min walk
  • ‪2Booli - ‬3 min drive

About this property

MainStay Suites Detroit Farmington Hills

Hotel in Farmington Hills with a 24-hour fitness center and a 24-hour front desk
MainStay Suites Detroit Farmington Hills offers 123 accommodations with coffee/tea makers and hair dryers. Premium satellite television is provided. Kitchenettes offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations.

This Farmington Hills hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 123 guestrooms, featuring kitchenettes with full-sized refrigerators/freezers and stovetops. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include desks and microwaves, as well as phones with free local calls.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a television in a common area. Additional amenities at this hotel include a picnic area, barbecue grills, and discounted use of a nearby fitness facility.
Featured amenities include a business center, express check-out, and a 24-hour front desk. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (weekly)

Business services

  • Business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Built in 2000

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchenette
  • Microwave
  • Paper towels
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 10.00 per pet (varies based on length of stay), plus a one-time cleaning fee of USD 50.00
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 75 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 10.00 per pet (varies based on length of stay) plus USD 50.00 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hawthorn Suites Farmington Hills
Hawthorn Suites Wyndham Detroit Farmington Hills
Hawthorn Suites Wyndham Detroit Hotel Farmington Hills
Hawthorn Suites Wyndham Detroit Farmington Hills Hotel
MainStay Suites Detroit Farmington Hills Hotel
Hawthorn Suites by Wyndham Detroit Farmington Hills
MainStay Suites Detroit Farmington Hills Farmington Hills
MainStay Suites Detroit Farmington Hills Hotel Farmington Hills

Reviews

MainStay Suites Detroit Farmington Hills Reviews

7.0

Good

7.2/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

7.2/10

Property conditions & facilities

5.6/10

Eco-friendliness
Rating 10 - Excellent. 248 out of 861 reviews
Rating 8 - Good. 254 out of 861 reviews
Rating 6 - Okay. 135 out of 861 reviews
Rating 4 - Poor. 94 out of 861 reviews
Rating 2 - Terrible. 130 out of 861 reviews

Reviews

8/10 Good

Dung

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Gillian

Liked: Staff & service, property conditions & facilities
Safe area, close to grocery shopping and other needs
Stayed 25 nights in Jul 2025

10/10 Excellent

Dimecus

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Don

Stayed 1 night in Jul 2025

2/10 Terrible

Towanna

Liked: Staff & service
Disliked: Cleanliness
Microwave didn’t work, roaches in room, door knob was missing and I was stuck in room, had to call front desk to come get me out, toilet seat had dry urine on it
Door knob missing son couldn’t get out
Roach crawling
Stayed 2 nights in Jul 2025

2/10 Terrible

Maureen

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I went to the room it was late, their were roaches scattering everywhere when i opened the door. Tried to get another room to no avail, and left the hotel. I would of rather slept in the rental car, it was so much cleaner.
Stayed 1 night in Jul 2025

4/10 Poor

Kayla

No wifi during my stay, property unable to help. Constant back and forth over trying to end my stay early. Horrible communication, overall a frustrating experience and would not recommend this place.
Stayed 12 nights in Jun 2025

6/10 Okay

Shing Wai

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Public area is dirty and needs repair
Stayed 1 night in Jun 2025

2/10 Terrible

Kenneth

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst experience ever

Stayed 5 nights in Jun 2025

2/10 Terrible

Christopher

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
After finding 5 roaches over a 2 Day period we left
Stayed 7 nights in Jun 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great area, clean room.
Stayed 1 night in May 2025

10/10 Excellent

Natasha, Detroit

Stayed 2 nights in Jun 2025

10/10 Excellent

Patrice

Stayed 7 nights in May 2025

2/10 Terrible

Morgan

Stayed 1 night in Jun 2025

10/10 Excellent

Gary

Stayed 3 nights in May 2025

10/10 Excellent

Roxanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in May 2025

8/10 Good

Patrice

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is currently doing a lot of work to get the place top notch while doing so they make sure the experience is good for us guest
Stayed 7 nights in May 2025

6/10 Okay

Nicole

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When I arrived, they were cleaning my room. Told me it would be 20 min and would call me. I waited around and after over an hour, I went up to the room. Two people were still cleaning it. I waited another half hour. Asked the guy at front desk, he went to check and came back 15 min later. Told me shoild be soon. Waited about half hour went up to room. They were standing outside it, just finishing up. When I get in there, it wasn't clean at all. What were they doing for over 2hrs??? There was no kitchenware. Microwave wasn't working. The closet was filled with garbage and dirty socks. The end table had white stuff all over it. The floors didn't seem vacuumed. I checked the sheets, they definitely were not clean. I travel with service dog. They have signs stating to clean up after your dog, or would give a fine. They do have a bunch of poo bags for this too but, nobody seems to pick up after their dogs! There is garbage and vapes and chicken bones and who knows what that completely litter the grounds. I didn't like walking my dog here at all. They don't secure side doors. There was a weird room down the hall that was sealed on the outside with duct tape. Staff was rude.
Stayed 2 nights in Apr 2025

4/10 Poor

Andrea

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room was very spacious. Had a full kitchen, dishwasher, sink, and frig. The flooring was very warn and dirty. The bathtub was plugged and did not drain properly. The bedding and towels seemed clean.
Stayed 1 night in May 2025

8/10 Good

Martha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Main stay

Couldn't drive up to unload luggage. They were doing maintenence
Stayed 1 night in May 2025

2/10 Terrible

Jennifer

Stayed 7 nights in Apr 2025

6/10 Okay

Christy

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The bed was springy and uncomfortable, pillows extremely flimsy, had to get keycards fixed multiple times a day because the card reader kept malfunctioning, and the highway noise was inescapable. Staff was friendly and helpful though.
Stayed 7 nights in Apr 2025

6/10 Okay

Pete

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A huge plus if you offer mobile check ins instead of having to speak to staff at front desk to grab room key.
Stayed 1 night in Apr 2025

2/10 Terrible

James

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were dirty snowed of dog urine TVs were outdated without remote controls. Beds didn’t have no pillows on them. Bathrooms were nasty. The only good thing was the African-American front desk. Staff who made me feel better after having all these unfortunate still haven’t got a refund have been calling for three days. Save your money save your time. Save your energy. Find another hotel.
Stayed 1 night in Apr 2025

2/10 Terrible

Kaylie

Disliked: Amenities
Horrible
Stayed 1 night in Apr 2025