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Comfort Suites Wixom - Novi

2.5 star property

Photo gallery for Comfort Suites Wixom - Novi

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking
Exterior
Indoor pool
Lobby
Lobby

Reviews

6.4 out of 10

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • Breakfast included
  • 24/7 front desk
  • Laundry

Explore the area

View map
28049 S Wixom Rd, Wixom, MI, 48393
  • Place, Suburban Collection Showplace
    ‪3 min drive‬
  • Place, Total Sports Complex
    ‪4 min drive‬
  • Place, Twelve Oaks Mall
    ‪5 min drive‬
  • Airport, Detroit, MI (DTW-Detroit Metropolitan Wayne County)
    ‪36 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 62 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, desk, iron/ironing board, free cots/infant beds

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 62 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking

  • 67 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking

  • 76 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Wixom

With a stay at Comfort Suites Wixom - Novi in Wixom, you'll be connected to a shopping center, within a 5-minute drive of Suburban Collection Showplace and Providence - Park Hospital. .This hotel is 1.9 mi (3 km) from Novi Oaks Golf & Sport Center and 2 mi (3.2 km) from Ascension Providence Hospital.

What's nearby

  • Ascension Providence Hospital - 3 min drive - 2.2 km
  • Suburban Collection Showplace - 3 min drive - 4.0 km
  • Paradise Park - 3 min drive - 4.4 km
  • Total Sports Complex - 4 min drive - 3.6 km
  • Twelve Oaks Mall - 5 min drive - 6.5 km

Getting around

  • Pontiac Station - 29 min drive
  • Detroit Metropolitan Wayne County Airport (DTW) - 37 min drive

Restaurants

  • ‪Wendy's - ‬19 min walk
  • ‪LongHorn Steakhouse - ‬12 min walk
  • ‪Culver's - ‬11 min walk
  • ‪Tim Hortons - ‬3 min drive
  • ‪Taco Bell - ‬5 min walk

About this property

Comfort Suites Wixom - Novi

Hotel connected to a shopping center in Wixom with free breakfast
Comfort Suites Wixom - Novi offers 92 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Beds feature premium bedding. Cable television is provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Wixom hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Make yourself at home in one of the 92 air-conditioned rooms featuring microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and separate sitting areas, as well as phones with free local calls.
Take advantage of recreation opportunities including an indoor pool and a fitness center. This hotel also features complimentary wireless internet access and a television in a common area.
A complimentary buffet breakfast is served on weekends from 7:00 AM to 9:00 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and complimentary newspapers in the lobby. Free self parking is available onsite.
A complimentary buffet breakfast is served between 7:00 AM and 9:00 AM on weekends.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Free buffet breakfast available on weekends 7:00 AM to 9:00 AM

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Living room
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Living room
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk, key retrieval

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150.00 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Comfort Suites Hotel Wixom
Comfort Suites Wixom
Comfort Suites Wixom Hotel Wixom
Comfort Suites Wixom Hotel
Wixom Comfort Suites
Comfort Suites Wixom Hotel
Comfort Suites Wixom Wixom
Comfort Suites Wixom Hotel Wixom

Comfort Suites Wixom - Novi Reviews

Reviews

6.4
Rating 10 - Excellent. 216 out of 1000 reviews
Rating 8 - Good. 255 out of 1000 reviews
Rating 6 - Okay. 183 out of 1000 reviews
Rating 4 - Poor. 164 out of 1000 reviews
Rating 2 - Terrible. 182 out of 1000 reviews

6.4/10

Cleanliness

7.2/10

Staff & service

5.4/10

Amenities

6.2/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

2/10 Terrible

Tramain

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Angie

Travelled with group
Liked: Cleanliness, staff & service
Good location
Stayed 2 nights in Jul 2025

6/10 Okay

Kristine

Travelled with family
Expected more from Comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Jamika

Disliked: Cleanliness, staff & service, property conditions & facilities
Rooms were horrible. Whole property is very outdated old and smelly
Stayed 2 nights in Jun 2025

4/10 Poor

Richard

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Never sgain

Dirty and run down. One cup and a dirty ice bucket.
Stayed 3 nights in Jul 2025

10/10 Excellent

Willie

Liked: Cleanliness, staff & service, property conditions & facilities
The cleanliness was good
Stayed 2 nights in Jul 2025

2/10 Terrible

Timothy

Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible experience
Stayed 2 nights in Jul 2025

2/10 Terrible

Ronald

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Room was in very poor condition
Stayed 1 night in Jul 2025

2/10 Terrible

Wesley

Disliked: Amenities
Dirty as hotels come and go
Stayed 1 night in Jul 2025

2/10 Terrible

Rayven

Travelled with group
Disliked: Cleanliness, property conditions & facilities
This is not the place to stay and was not worth the money. I’m so disappointed with the quality of the room. The room was moldy and had a mildew smell. The carpet under the ac soaks the floor all the way to the bed. I woke up with little red marks all over myself and can’t stop itching. It’s outdated and used to death, every thing was worn down (example: the chair) or didn’t work (example: THE PHONE) or stained. There is no actual house keeping service, I had to request towels daily and even had to argue with the front desk about it because I had no towels. He kept arguing with me about getting fresh ones then brought me a single towel and a wash cloth (I had to request that SPECIFICALLY). The room had TWO adult guest. Breakfast was sad and the main areas of the hotel are dirty (Old candy in the top of elevator). I hated being here, I would of loved to be able to cancel but they could not refund me at all promptly so I could find a new place to stay. Do not recommend for important events happening nearby. AND TO TOP IT OFF THERE WAS SOMEONE ELSES TOENAIL CLIPPINGS UNDER THE BATHROOM SINK.
Toenail
Elevator
This light never worked and it was already broken.
Stayed 2 nights in Jul 2025

10/10 Excellent

Justine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Danielle

Stayed 2 nights in May 2025

2/10 Terrible

Rachel, Lagrange

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Disappointed and disgusted.
Stayed 2 nights in Jun 2025

2/10 Terrible

Thomas

Stayed 3 nights in Jun 2025

4/10 Poor

Stephanie

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not very clean. Very run down.
Stayed 1 night in May 2025

4/10 Poor

Bethland

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

kenneth

Stayed 1 night in Jun 2025

2/10 Terrible

Oktyabr

Disliked: Cleanliness, amenities, property conditions & facilities
Not good
Stayed 2 nights in May 2025

4/10 Poor

Shiva Kumar

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pool was not heated the day we arrived, the next day too. Room's are, breakfast was not good (for us)
Stayed 2 nights in Jun 2025

2/10 Terrible

Luke

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
I would never stay at this hotel again. Our room didn’t have a privacy tag when I asked the staff they said they didn't have any but that no one comes to the rooms unless asked to bring something. Pool was down for maintenance one day. The next day they had no towels. Then when I asked the staff for towels they said they didn’t have any that we were to use the room towels. Then I asked for extra room towels and they said they didn’t have any. We were to bring them our dirty towels and they would wash them for us then bring them to us. Room didn’t have toilet paper in it when we got there. Room was dirty. Breakfast was a joke. Some days they actually had some hot food eggs and sausage links. It was like we had to ask if we wanted breakfast. First night there as we were trying to get our kids to sleep the lights in our room kept coming on. I went to call front desk surprise the phone didn’t work in room. Walked down and the staff told me there was nothing they could do about room lights that they were motion activated. He proceeded to hand me tape and a post it to cover the motion sensor. This place was an absolute waste of money. When I asked for a refund or some sort of compensation they said they couldn’t do anything because I booked it through expedia.
Stayed 4 nights in Jun 2025

6/10 Okay

Richard, Shelby

Travelled with family
Disliked: Property conditions & facilities
Very dated. Things in room broken and curtains torn. Comfortable bed and clean sheets. Bathroom clean. Elevator floor dirty. They just need to make repairs and brighten it up. Not all the lights worked and air conditioner was touchy.
Stayed 1 night in Jun 2025

2/10 Terrible

Colleen

Business traveller, Travelled with partner
Disliked: Cleanliness, property conditions & facilities
This location is rundown and dirty. The staff is lacking in quality and courtesy.
Stayed 3 nights in Jun 2025

10/10 Excellent

debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

STEPHANIE, LEOMINSTER

Its fine
Stayed 3 nights in Jun 2025