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Holiday Inn Downtown - Mercy Area by IHG

3.0 star property

Photo gallery for Holiday Inn Downtown - Mercy Area by IHG

Exterior
Exterior
Indoor pool
Premium bedding, pillow-top beds, laptop workspace, blackout curtains
Fitness facility

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View map
1050 6th Ave, Des Moines, IA, 50314
  • Place, Iowa Events Center
    ‪5 min walk‬
  • Place, Casey's Center
    ‪10 min walk‬
  • Place, Des Moines Civic Center
    ‪16 min walk‬
  • Airport, Des Moines, IA (DSM-Des Moines Intl.)
    ‪11 min drive‬

Room options

View all photos for Premium Room, 1 King Bed

Premium bedding, pillow-top beds, laptop workspace, blackout curtains

Premium Room, 1 King Bed

8.0 out of 10
Very good
(2 reviews)
  • 36 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, pillow-top beds, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds

7.8 out of 10
Good
(15 reviews)
  • 27 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Premium bedding, pillow-top beds, laptop workspace, blackout curtains

Standard Room

8.0 out of 10
Very good
(14 reviews)
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 2 Double Beds

Premium bedding, pillow-top beds, laptop workspace, blackout curtains

Standard Room, 2 Double Beds

7.6 out of 10
Good
(41 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, pillow-top beds, laptop workspace, blackout curtains

Standard Room, 1 King Bed

8.4 out of 10
Very good
(38 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Accessible (Communications, Accessible Tub)

Premium bedding, pillow-top beds, laptop workspace, blackout curtains

Standard Room, 1 Double Bed, Accessible (Communications, Accessible Tub)

  • Sleeps 2
  • 1 Double Bed

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About the area

Des Moines

Holiday Inn Downtown - Mercy Area by IHG is centrally located in Des Moines, a 4-minute walk from Iowa Events Center and 8 minutes by foot from Community Choice Credit Union Convention Center. .This hotel is 0.6 mi (0.9 km) from Casey's Center and 1.1 mi (1.7 km) from Des Moines Civic Center.

What's nearby

  • Iowa Events Center - 5 min walk - 0.4 km
  • Casey's Center - 10 min walk - 0.8 km
  • EMC Expo Center - 10 min walk - 0.8 km
  • Des Moines Civic Center - 16 min walk - 1.4 km
  • Hoyt Sherman Place - 18 min walk - 1.6 km

Getting around

  • Des Moines International Airport (DSM) - 22 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Northern Vessel - ‬12 min walk
  • ‪Jethro's Bbq All Stars - ‬13 min walk
  • ‪Pho 515 - ‬8 min walk
  • ‪Buzzard Billy's - ‬13 min walk

About this property

Holiday Inn Downtown - Mercy Area by IHG

Hotel with free airport shuttle, 4-minute walk to Iowa Events Center
Holiday Inn Downtown - Mercy Area by IHG offers 251 air-conditioned accommodations with coffee/tea makers and designer toiletries. Pillowtop beds feature premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

This Des Moines hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 50+ Mbps. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 251 air-conditioned rooms featuring refrigerators and microwaves. Your pillowtop bed comes with premium bedding. Wired and wireless internet access is complimentary, while 32-inch LCD televisions with satellite programming provide entertainment. Private bathrooms have designer toiletries and hair dryers.
Enjoy recreational amenities such as an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, wedding services, and a television in a common area.
Enjoy a satisfying meal at Genevieve Restaurant serving guests of Holiday Inn Downtown - Mercy Area by IHG. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Planning an event in Des Moines? This hotel has 8999 square feet (836 square meters) of space consisting of conference space and 4 meeting rooms. A roundtrip airport shuttle is complimentary at scheduled times.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Genevieve Restaurant - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Cityscape Lounge - This lobby lounge specializes in American cuisine and serves dinner only. Happy hour is offered. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free offsite parking
  • Street parking available
  • Free return airport shuttle from 7:00 AM to 10:30 PM at scheduled times
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 10.95 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Cityscape Lounge
  • Genevieve Restaurant

Things to do

  • Gym
  • Indoor pool
  • Library
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • 8,999 square feet of conference space

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 10 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 11.20 per night
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 10.95 per person
  • Rollaway bed fee: USD 11.20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Downtown Mercy Area
Holiday Inn Mercy
Holiday Inn Mercy Hotel
Holiday Inn Mercy Hotel Downtown Area
Holiday Inn Downtown Mercy Area Hotel Des Moines
Holiday Inn Downtown Mercy Area Hotel
Holiday Inn Downtown Mercy Area Des Moines

Holiday Inn Downtown - Mercy Area by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 428 out of 1000 reviews
Rating 8 - Good. 267 out of 1000 reviews
Rating 6 - Okay. 160 out of 1000 reviews
Rating 4 - Poor. 83 out of 1000 reviews
Rating 2 - Terrible. 62 out of 1000 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

michelle, west branch

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Parking area was closed down and we had to park across the street.. signage for parking was
Stayed 1 night in Sep 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Na
Stayed 1 night in Sep 2025

4/10 Poor

janet

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
It was so loud we couldn’t sleep. The windows seemed open but they were not. We were on the 9th floor and we couldn’t sleep due to interstate ambulances. Major needs updated. Too bad but it was the closest place to our venue.
Stayed 1 night in Sep 2025

2/10 Terrible

Jennie

Stayed 1 night in Sep 2025

6/10 Okay

Diane

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Bar wasnt open
Stayed 1 night in Sep 2025

8/10 Good

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Tanner

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

4/10 Poor

Anna, Albion

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
It was hot in the rooms. We stayed after a concert and they wouldn't let anyone use the steps so we all had to wait for an elevator. Parking was a pain. Overall would not go back
Stayed 1 night in Sep 2025

10/10 Excellent

Mark

Travelled with group
The parking lot has been torn up for years
Stayed 1 night in Sep 2025

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Open bar and restaurant for lunch. Especially when there is a big event at Casey Center.
Stayed 1 night in Sep 2025

10/10 Excellent

Mark

Liked: Property conditions & facilities
Parking lot being closed down was not handy but was an enjoyable stay
Stayed 1 night in Sep 2025

10/10 Excellent

Lynda

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Seth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

2/10 Terrible

Danielle

Disliked: Cleanliness, staff & service
Stayed 2 nights in Sep 2025

8/10 Good

Troy

Stayed 1 night in Sep 2025

10/10 Excellent

sharon

Liked: Amenities
Nice hotel and clean room
Stayed 1 night in Sep 2025

8/10 Good

Bonita

Stayed 2 nights in Sep 2025

10/10 Excellent

Austin

Stayed 1 night in Sep 2025

4/10 Poor

Cutell

Disliked: Cleanliness
Stayed 2 nights in Aug 2025

6/10 Okay

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Clean room, friendly efficient staff, nice bar/restaurant. Cold AC. PARKING LOT IS CLOSED.
Stayed 1 night in Sep 2025

10/10 Excellent

Richard, Bettendorf

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Penny

Stayed 2 nights in Aug 2025

10/10 Excellent

yolanda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was pleasant and friendly.
Stayed 1 night in Sep 2025

6/10 Okay

Teresa

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025