See all properties
Save

Holiday Inn Downtown - Mercy Area by IHG

3.0 star property

Photo gallery for Holiday Inn Downtown - Mercy Area by IHG

Exterior
1 bedroom, premium bedding, pillow-top beds, laptop workspace
Fitness facility
Exterior
Indoor pool

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Pool
  • Laundry
  • 24/7 front desk

Explore the area

View map
1050 6th Ave, Des Moines, IA, 50314
  • Place, Iowa Events Center
    ‪5 min walk‬
  • Place, Casey's Center
    ‪10 min walk‬
  • Place, Drake University
    ‪2 min drive‬
  • Airport, Des Moines, IA (DSM-Des Moines Intl.)
    ‪11 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

1 bedroom, premium bedding, pillow-top beds, laptop workspace

Standard Room, 1 King Bed

8.4 out of 10
Very good
(37 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

1 bedroom, premium bedding, pillow-top beds, laptop workspace

Standard Room

8.0 out of 10
Very good
(14 reviews)
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Double Beds

1 bedroom, premium bedding, pillow-top beds, laptop workspace

Standard Room, 2 Double Beds

7.8 out of 10
Good
(38 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds

1 bedroom, premium bedding, pillow-top beds, laptop workspace

Standard Room, 2 Queen Beds

7.8 out of 10
Good
(15 reviews)
  • 27 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed

1 bedroom, premium bedding, pillow-top beds, laptop workspace

Premium Room, 1 King Bed

8.0 out of 10
Very good
(2 reviews)
  • 36 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Accessible (Communications, Accessible Tub)

1 bedroom, premium bedding, pillow-top beds, laptop workspace

Standard Room, 1 Double Bed, Accessible (Communications, Accessible Tub)

  • Sleeps 2
  • 1 Double Bed

Similar properties

Indoor pool

Comfort Inn & Suites Event Center

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.4 out of 5, Excellent, 1,025 reviews
The price is AU$185
includes taxes & fees
27 Oct - 28 Oct
Comfort Inn & Suites Event Center

About the area

Des Moines

Holiday Inn Downtown - Mercy Area by IHG is centrally located in Des Moines, a 4-minute walk from Iowa Events Center and 8 minutes by foot from Community Choice Credit Union Convention Center. .This hotel is 0.6 mi (0.9 km) from Casey's Center and 1.1 mi (1.7 km) from Des Moines Civic Center.

What's nearby

  • Iowa Events Center - 5 min walk - 0.4 km
  • Casey's Center - 10 min walk - 0.8 km
  • Des Moines Civic Center - 16 min walk - 1.4 km
  • Drake University - 2 min drive - 2.1 km
  • Principal Park - 2 min drive - 2.1 km

Getting around

  • Des Moines International Airport (DSM) - 22 min drive

Restaurants

  • ‪Northern Vessel - ‬12 min walk
  • ‪McDonald's - ‬7 min walk
  • ‪Jethro's Bbq All Stars - ‬13 min walk
  • ‪Buzzard Billy's - ‬13 min walk
  • ‪Burger King - ‬11 min walk

About this property

Holiday Inn Downtown - Mercy Area by IHG

Hotel with free airport shuttle, a quick walk to Iowa Events Center
Holiday Inn Downtown - Mercy Area by IHG offers 251 air-conditioned accommodations with coffee/tea makers and designer toiletries. Pillowtop beds feature premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

This Des Moines hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 50+ Mbps. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 251 air-conditioned rooms featuring refrigerators and microwaves. Your pillowtop bed comes with premium bedding. Wired and wireless internet access is complimentary, while 32-inch LCD televisions with satellite programming provide entertainment. Private bathrooms have designer toiletries and hair dryers.
Enjoy recreational amenities such as an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, wedding services, and a television in a common area.
Enjoy a satisfying meal at Genevieve Restaurant serving guests of Holiday Inn Downtown - Mercy Area by IHG. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Planning an event in Des Moines? This hotel has 8999 square feet (836 square meters) of space consisting of conference space and 4 meeting rooms. A roundtrip airport shuttle is complimentary at scheduled times.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Genevieve Restaurant - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Cityscape Lounge - This lobby lounge specializes in American cuisine and serves dinner only. Happy hour is offered. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free offsite parking
  • Street parking available
  • Free return airport shuttle from 7:00 AM to 10:30 PM at scheduled times
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 10.95 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Cityscape Lounge
  • Genevieve Restaurant

Things to do

  • Gym
  • Indoor pool
  • Library
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • 8,999 square feet of conference space

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 10 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 11.20 per night
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 10.95 per person
  • Rollaway bed fee: USD 11.20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Downtown Mercy Area
Holiday Inn Mercy
Holiday Inn Mercy Hotel
Holiday Inn Mercy Hotel Downtown Area
Holiday Inn Downtown Mercy Area Hotel Des Moines
Holiday Inn Downtown Mercy Area Hotel
Holiday Inn Downtown Mercy Area Des Moines

Reviews

Holiday Inn Downtown - Mercy Area by IHG Reviews

8.0

Very good

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 429 out of 1008 reviews
Rating 8 - Good. 292 out of 1008 reviews
Rating 6 - Okay. 159 out of 1008 reviews
Rating 4 - Poor. 71 out of 1008 reviews
Rating 2 - Terrible. 57 out of 1008 reviews

Reviews

6/10 Okay

Derek

Travelled with family
The parking lot was under construction. So we had to walk to the hotel due to not enough parking spaces. I have also not received the deposit back yet from our stay.
Stayed 1 night in Jun 2025

8/10 Good

Daniel

Liked: Cleanliness
Stayed 1 night in Jun 2025

6/10 Okay

Juliana

Business traveller
Disliked: Cleanliness, property conditions & facilities

Not good

Dirty room, rude staff, property is run down. I walked in and felt I was walking in an old casino hotel
Stayed 1 night in Jun 2025

4/10 Poor

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

no AC

I was here on some of the hottest days of the year. With that said, I understand things happen. However, the AC to the hotel was having trouble keeping up and the gym was 76 degrees while I was working out (and only one machine in working order) and my room was at 79 degrees with the AC on. I called the front desk and was told someone would be up to check it out and over an hour later no one had come up. When I called back down they advised they were working on it. I then asked for a fan since I was getting ready for a formal event and was very warm. this again took almost an hour to get to my room. I appreciate the fan and understand things happen, but I expect a hotel to have proper working equipment, especially something like the AC in the summer time.
Stayed 2 nights in Jun 2025

8/10 Good

Sandy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the location. However, I couldn't park my car at the hotel parking lot due to construction, which created the inconvenience for guests parked their car across the street, with invisible signs that I couldn't see. I drove around in circles for couple time before I could park my car. I wish the the hotel should warn the guest on their website about the parking lot under the construction.
Stayed 2 nights in Jun 2025

4/10 Poor

jeremy

Rooms outdated, parki
Stayed 1 night in Jun 2025

2/10 Terrible

Mawazo

Its was a lot
Stayed 2 nights in Jun 2025

6/10 Okay

Trinette

Stayed 1 night in Jun 2025

10/10 Excellent

Brad

Stayed 1 night in Jun 2025

8/10 Good

Lori

Liked: Cleanliness, amenities, property conditions & facilities
Nice property, clean room. Staff just weren't very friendly
Stayed 1 night in Jun 2025

10/10 Excellent

Isaac

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and friendliness
Stayed 1 night in Jun 2025

10/10 Excellent

Stacie

Stayed 1 night in Jun 2025

10/10 Excellent

Mitch

Stayed 2 nights in Jun 2025

6/10 Okay

Whitney

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Jun 2025

4/10 Poor

Verified traveller

Liked: Cleanliness, room comfort
Can’t control AC in the room so it just stayed hot. Also no housekeeping when requested. All in the name of being eco-friendly.
Stayed 3 nights in Jun 2025

6/10 Okay

Jacoby

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Molly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 1 night in May 2025

6/10 Okay

Sara

Liked: Staff & service
Parking was limited as the parking lot connected was shut down. The hotel was outdated and was okay for cleanliness. Smelled like smoke in the hallways.
Stayed 1 night in Jun 2025

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

T

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i love it
Stayed 4 nights in Jun 2025

6/10 Okay

Jillian

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Service was good and employees were very friendly. The room was outdated but clean. The hotel parking lot is across the street. There didn’t appear to be many guests staring at the hotel. Very quiet. You get what you pay for, but it did the job.
Stayed 2 nights in Jun 2025

8/10 Good

William

Travelled with family
Disliked: Amenities
We didn’t feel the cost we paid lived up to the accommodations we received
Stayed 4 nights in Jun 2025

4/10 Poor

Mikayla, Wheatland

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The parking lot/garage has been broken for a year, and when things like pride festival and ironman competitions. Parking is near impossible for all guest, at the hotel! It has apparently been in dire need of repairs for over a year. Not to mention the state of the bathroom, the lack of a microwave, and while the hotel had been advertise by google to have a hot tub, they did not.
Stayed 2 nights in Jun 2025

2/10 Terrible

Nathan

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Had to park offsite due to structural issues with garage. Room door hard time closing. Room key stopped working multiple times. Smoke alarm going off while taking a shower. Outside window had a hard time closing. A/c couldn’t keep up consistently running trying to cool from 70s- 68. Shower was extra slippery almost fell twice. Room was very small and crammed.
Stayed 4 nights in Jun 2025

2/10 Terrible

Sarah

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is outdated, dark, and needs a remodel or be torn down. It is located by a hospital and was noisy from frequent ambulance and helicopter traffic. Staff did not acknowledge or welcome new guests. Busy on the work phone or on personal phone- watching videos with loud volume. Breakfast buffet is not fresh food and not included in lodging expense. Pool area does not have a hot tub, is an added on building, very loud acoustics, and not relaxing.
Stayed 2 nights in Jun 2025