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Hampton Inn & Suites West Des Moines/SW Mall Area

2.5 star property

Photo gallery for Hampton Inn & Suites West Des Moines/SW Mall Area

Reception
Fitness facility
Minibar, desk, laptop workspace, blackout curtains
Mini-fridge, coffee/tea maker
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View map
6160 Mills Civic Parkway, West Des Moines, IA, 50266
  • Place, West Glen Town Center
    ‪8 min walk‬
  • Place, Jordan Creek Town Center
    ‪10 min walk‬
  • Place, The MidAmerican Energy Company RecPlex
    ‪3 min drive‬
  • Airport, Des Moines, IA (DSM-Des Moines Intl.)
    ‪14 min drive‬

Room options

View all photos for King, Studio, Kitchenette

Minibar, desk, laptop workspace, blackout curtains

King, Studio, Kitchenette

9.8 out of 10
Exceptional
(11 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible (Roll In Shower)

Minibar, desk, laptop workspace, blackout curtains

Studio, 1 King Bed, Accessible (Roll In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for King, Studio, Accessible

Minibar, desk, laptop workspace, blackout curtains

King, Studio, Accessible

  • Sleeps 4
  • 1 King Bed

View all photos for King, Refrigerator & Microwave

Minibar, desk, laptop workspace, blackout curtains

King, Refrigerator & Microwave

9.2 out of 10
Wonderful
(17 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for King, Accessible, Bathtub

Minibar, desk, laptop workspace, blackout curtains

King, Accessible, Bathtub

7.8 out of 10
Good
(8 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for King, Accessible

Minibar, desk, laptop workspace, blackout curtains

King, Accessible

9.6 out of 10
Exceptional
(9 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Refrigerator & Microwave

Minibar, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Refrigerator & Microwave

9.0 out of 10
Wonderful
(34 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Minibar, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll In Shower)

Minibar, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Accessible (Roll In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible

Minibar, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Accessible

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Minibar, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Reception
Hampton Inn West Des Moines Lake Drive
West Des Moines
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.5 out of 5, Wonderful, 1,000 reviews
The price is AU$138
includes taxes & fees
12 Apr - 13 Apr
Hampton Inn West Des Moines Lake Drive

About the area

West Des Moines

Located in West Des Moines, Hampton Inn & Suites West Des Moines/SW Mall Area is in the business district, a 1-minute drive from Jordan Creek Town Center and 12 minutes from Des Moines Art Center. .This hotel is 9.7 mi (15.6 km) from Drake University and 11.1 mi (17.8 km) from Iowa Events Center.

What's nearby

  • West Glen Town Center - 8 min walk - 0.7 km
  • Jordan Creek Town Center - 10 min walk - 0.8 km
  • MercyOne Mills Civic Express Care - 2 min drive - 1.8 km
  • Topgolf - 2 min drive - 2.1 km
  • The MidAmerican Energy Company RecPlex - 3 min drive - 2.8 km

Getting around

  • Des Moines International Airport (DSM) - 15 min drive

Restaurants

  • ‪Subway - ‬6 min walk
  • ‪Starbucks - ‬18 min walk
  • ‪Casey's - ‬6 min walk
  • ‪Raising Cane's Chicken Fingers - ‬6 min walk
  • ‪Chick-fil-A - ‬9 min walk

About this property

Hampton Inn & Suites West Des Moines/SW Mall Area

Hampton Inn & Suites West Des Moines/SW Mall Area offers 102 accommodations with minibars and coffee/tea makers. Flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This West Des Moines hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

Children under 14 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision. Guests under 14 years old are not allowed in the swimming pool, fitness facility, or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 102 guestrooms featuring minibars and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Take advantage of recreational opportunities offered, including an indoor pool, a hot tub, and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a picnic area.
Grab a bite from the snack bar/deli serving guests of Hampton Inn & Suites West Des Moines/SW Mall Area. A complimentary buffet breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in West Des Moines? This hotel has 581 square feet (54 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Golf
  • Hot tub
  • Indoor pool

Family friendly

  • Children's games
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 581 square feet of conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 5 floors
  • Banquet hall
  • Built in 2015
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from April 5 2026 to April 12 2026 (dates subject to change):
  • Hot tub
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per week
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 25.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 50 per accommodation, per week
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Parties and events are allowed on site
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 14 years old are not allowed in the swimming pool, fitness facility, or hot tub, while guests under 14 years old are only allowed in the swimming pool, fitness facility, and hot tub with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn West Moines/SW Mall Area Hotel
Hampton Inn Moines/SW Mall Area Hotel
Hampton Inn West Moines/SW Mall Area
Hampton Inn West Moines/SW Mall Area Hotel West Des Moines
Hampton Inn West Moines/SW Mall Area Hotel
Hampton Inn West Moines/SW Mall Area
Hampton Inn & Suites West Des Moines/SW Mall Area Hotel
Hampton Inn Suites West Des Moines/SW Mall Area
Hampton Inn West Moines/SW Mall Area West Des Moines
Hotel Hampton Inn & Suites West Des Moines/SW Mall Area

Hampton Inn & Suites West Des Moines/SW Mall Area Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 623 out of 970 reviews
Rating 8 - Good. 226 out of 970 reviews
Rating 6 - Okay. 72 out of 970 reviews
Rating 4 - Poor. 28 out of 970 reviews
Rating 2 - Terrible. 21 out of 970 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Jen

The king suite we rented was one of the cleanest rooms I have stayed in. Kellie at the front desk was very kind and allowed my family to set up the room an hour and a half prior to check-in time for my son's birthday party. She also let us keep his ice cream cake in the freezer to keep
Stayed 1 night in Dec 2025

10/10 Excellent

Nickolas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was clean and staff was friendly, no issues during our one night.
Stayed 1 night in Dec 2025

10/10 Excellent

Heather

Stayed 1 night in Dec 2025

10/10 Excellent

Wendy

Travelled with family
Liked: Cleanliness, staff & service, amenities
Friendly staff, quiet, clean room, and convenient location.
Stayed 1 night in Dec 2025

10/10 Excellent

Denise

Travelled with family, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were immaculate! Staff was pleasant and accommodating. Spoke to Eulisa over the phone earlier. Driving in from Illinois and all the stresses that day. She was sympathetic and checked us in over the phone so our keys would be waiting for us when we rolled in at 3am. It put my mind at ease that was taken care of.
Stayed 1 night in Dec 2025

4/10 Poor

Robert

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, amenities
The hot tub was amazing and the location was perfect.
Stayed 1 night in Dec 2025

8/10 Good

Quincy

Liked: Cleanliness, amenities, property conditions & facilities
Rooms are clean staff with prompt and respectful I had no hassles that carry they took care of every need needed I would stay there again
Stayed 3 nights in Dec 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, property conditions & facilities
We happened to stay during a very cold snowstorm. The parking lots were plowed throughout the storm which made parking easy. There were numerous luggage carts at the front entrance which allowed us to easily move our luggage to our room. The desk staff were friendly and knowledgeable. Our room was very quiet. We could not hear any other guests or hallway traffic.
Stayed 1 night in Dec 2025

8/10 Good

Dwaine

Travelled with family
Liked: Cleanliness, staff & service, amenities
Not very quiet! Could here every step from the room above us. Pool and hot tub were nice.
Stayed 1 night in Dec 2025

10/10 Excellent

Alisa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
clean room, great breakfast, convenient location.
Stayed 1 night in Dec 2025

2/10 Terrible

Corrie

Stayed 1 night in Dec 2025

10/10 Excellent

Casey

Liked: Cleanliness, property conditions & facilities
Clean, spacious, comfortable.
Stayed 1 night in Nov 2025

8/10 Good

Patrick

All good.
Stayed 1 night in Dec 2025

8/10 Good

Jenna

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, polite staff, great accommodations!
Stayed 1 night in Dec 2025

10/10 Excellent

Reed

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean and quiet!!
Stayed 1 night in Nov 2025

10/10 Excellent

Wilbur

Travelled with family
Liked: Amenities
convenient at reasonable price.
Stayed 4 nights in Nov 2025

10/10 Excellent

Barbara

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, Staff at front desk were very friendly, and amenties, personal touches sucn as name on TV to welcome members and bottled water upon entering.
Stayed 4 nights in Nov 2025

8/10 Good

NICHOLAS

Stayed 1 night in Nov 2025

10/10 Excellent

Sarah

Stayed 1 night in Nov 2025

10/10 Excellent

Christopher

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Staff was knowledgeable and kind.
Stayed 1 night in Nov 2025

4/10 Poor

Ann

Stayed 1 night in Nov 2025

8/10 Good

mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes the food was good and fresh
Stayed 1 night in Nov 2025

8/10 Good

Scott

Stayed 1 night in Nov 2025

10/10 Excellent

Corey

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Everything went great until this morning. We went to check out but no one was at the desk and no breakfast was available. Not good!
Stayed 1 night in Nov 2025