Hampton Inn & Suites Des Moines Downtown

2.5 star property

Photo gallery for Hampton Inn & Suites Des Moines Downtown

Exterior
Minibar, free cots/infant beds, free WiFi, bed sheets
Restaurant
Reception
Indoor pool, pool loungers

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
120 Sw Water St, Des Moines, IA, 50309
  • Place, Principal Park
    ‪5 min walk‬
  • Place, Iowa Events Center
    ‪11 min walk‬
  • Place, Casey's Center
    ‪14 min walk‬
  • Airport, Des Moines, IA (DSM-Des Moines Intl.)
    ‪9 min drive‬

Room options

Room, 1 King Bed

9.4 out of 10
Exceptional
(33 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

8.8 out of 10
Excellent
(27 reviews)
  • Sleeps 4
  • 2 Queen Beds

Studio, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 5
  • 1 King Bed

Studio, 1 King Bed, Balcony, River View

9.6 out of 10
Exceptional
(10 reviews)
  • Sleeps 5
  • 1 King Bed

Studio, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 5
  • 1 King Bed

Studio, 1 King Bed, Accessible (Hearing accessible)

  • Sleeps 5
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing accessible)

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Hearing accessible)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 5
  • 2 Queen Beds

Studio, 1 King Bed, Accessible, Bathtub (Balcony)

  • Sleeps 5
  • 1 King Bed

Studio, 1 King Bed, Accessible (Hearing)

  • Sleeps 5
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-in shower & hearing accessible)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Roll-in shower)

  • Sleeps 2
  • 1 King Bed

Studio, 1 King Bed, River View

10.0 out of 10
Exceptional
(6 reviews)
  • Sleeps 5
  • 1 King Bed

Room, 2 Queen Beds, River View

9.6 out of 10
Exceptional
(9 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, River View

9.0 out of 10
Wonderful
(8 reviews)
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Des Moines

With a stay at Hampton Inn & Suites Des Moines Downtown, you'll be centrally located in Des Moines, a 6-minute walk from Principal Park and 11 minutes by foot from Iowa Events Center. .This hotel is 0.9 mi (1.4 km) from Casey's Center and 0.9 mi (1.5 km) from EMC Expo Center.

What's nearby

  • Principal Park - 5 min walk - 0.4 km
  • Des Moines Civic Center - 5 min walk - 0.5 km
  • Iowa Events Center - 11 min walk - 1.0 km
  • EMC Expo Center - 13 min walk - 1.1 km
  • Casey's Center - 14 min walk - 1.2 km

Getting around

  • Des Moines International Airport (DSM) - 23 min drive

Restaurants

  • ‪Court Avenue Restaurant & Brewing Company - ‬5 min walk
  • ‪Hessen Haus - ‬4 min walk
  • ‪Johnny's Hall of Fame - ‬5 min walk
  • ‪Fuzzy's Taco Shop - ‬5 min walk
  • ‪Blaze Pizza - ‬6 min walk

About this property

Hampton Inn & Suites Des Moines Downtown

Riverfront hotel with free breakfast and a fitness center
Hampton Inn & Suites Des Moines Downtown offers 131 air-conditioned accommodations with minibars and coffee/tea makers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. 39-inch flat-screen televisions come with premium cable channels. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Make yourself at home in one of the 131 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as minibars and microwaves.
Don't miss out on recreational opportunities including an indoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access and a banquet hall.
A complimentary on-the-go breakfast is served daily from 7:00 AM to 9:30 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and complimentary newspapers in the lobby. Planning an event in Des Moines? This hotel has 1200 square feet (108 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
A complimentary on-the-go breakfast is served each morning between 7:00 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (USD 20 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,200 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • On a river
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (107 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift

More

  • 6 floors
  • Banquet hall
  • Built in 2014
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 39-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from December 22 2025 to June 30 2026 (completion date subject to change). The following areas are affected:
  • Select guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 104 lbs per pet)

Children and extra beds

Children are welcome
3 children, up to the age of 21 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: USD 20.00 per night
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Des Moines Downtown
Hampton Inn Des Moines Downtown
Hampton Inn & Suites Des Moines Downtown Iowa
Hampton Inn Moines Downtown Hotel
Hampton Inn Moines Downtown
Hampton & Suites Des Moines

Hampton Inn & Suites Des Moines Downtown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 579 out of 1002 reviews
Rating 8 - Good. 236 out of 1002 reviews
Rating 6 - Okay. 100 out of 1002 reviews
Rating 4 - Poor. 51 out of 1002 reviews
Rating 2 - Terrible. 36 out of 1002 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Lori

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointed with my hotel booking and hotel.

The bathroom floor was not very clean. Lot's of dust, and rust color around the walls. Carpets were not very clean looking. For a Hilton, I was extremely disappointed. Rooms are not checked every day. No new towels were given, until we called the front desk. The front desk lady seemed annoyed that we wanted fresh towels. Though the pool was not open, the neighbor hotel allowed guests to use their pool and hot tub. There is a 20 dollar charge to park in the parking ramp, as there's no real parking area for hotel guests. At check out, the same desk attendant who seemed annoyed about the towels, checked us out. She made no eye contact, did not ask us if we enjoyed our stay, did not thank us for choosing Hampton Inn, and was not personable with guests. Did not smile, and seemed short with everyone. I will think twice about staying there. I did not receive a receipt for my stay, only for parking. Also, Hotel.com's rates were more expensive than the hotel site.
Stayed 2 nights in Sep 2025

8/10 Good

Holly

Stayed 1 night in Sep 2025

10/10 Excellent

Shawn

Liked: Cleanliness
Everything was as it should be. Very nice place to stay.
Stayed 2 nights in Sep 2025

8/10 Good

Denise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very quiet and a very calming environment.
Stayed 1 night in Sep 2025

10/10 Excellent

Sebit

Stayed 1 night in Sep 2025

10/10 Excellent

Debra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was very nice, comfortable and clean.
Stayed 1 night in Sep 2025

10/10 Excellent

charlotte

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly; room was nice! Breakfast was good! Parking on the street was free so we used that option, otherwise garage parking was additional charge.
Stayed 1 night in Sep 2025

10/10 Excellent

Tiffany

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed the stay. Close proximity to where I needed to be for an event
Stayed 1 night in Sep 2025

6/10 Okay

David

Liked: Cleanliness, staff & service, room comfort
The stay was very good We booked without knowing the area. So this property would be super for someone needing a stay place for hospital reasons
Stayed 1 night in Sep 2025

10/10 Excellent

Dalton

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent Stay
Stayed 2 nights in Sep 2025

10/10 Excellent

Jane

Liked: Amenities
Very nice staff. Great room, clean wonderful location to state house. Try the Tap Room, Breakfast Club and Fongs Pizza!!!
Stayed 1 night in Sep 2025

10/10 Excellent

Garrett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

Tom

Stayed 1 night in Sep 2025

6/10 Okay

MARK

Travelled with family
Liked: Property conditions & facilities
Breakfast wasnot good rooms ok
Stayed 2 nights in Sep 2025

10/10 Excellent

Lois

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room comfy bed and good service
Stayed 1 night in Sep 2025

6/10 Okay

Andrea

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
I have no real complaints about the hotel as a whole. My one complaint is the beds. We had a king size bed room 408 downtown Des Moines, Iowa. It was hard as a rock. We could feel every single spring. We didn’t get much sleep and I woke up with terrible back and hip pain. I’m so sore from your bed that I had to make a call to my doctor this morning to get in for an appointment. Please consider new updated bed for all the rooms.
Stayed 1 night in Sep 2025

10/10 Excellent

Larry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a nice place to stay while in Des Moines.
Stayed 1 night in Sep 2025

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

julie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was Amazing. Stay d 3 nights but don’t get any change of sheets day 2. Carpet in hallway needs shampooing or even replaced. Areas where carpet was bundled up. Safety issue on floor 3
Stayed 3 nights in Sep 2025

10/10 Excellent

Lindsay

Stayed 2 nights in Sep 2025

10/10 Excellent

Elias

Stayed 1 night in Sep 2025

10/10 Excellent

denise

Stayed 1 night in Aug 2025

10/10 Excellent

Karl

Stayed 1 night in Sep 2025

10/10 Excellent

Timothy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great
Stayed 1 night in Sep 2025