Its an old hotel trying to look modern. There were holes in the sheets, dents in the walls and some paint missing. The ottoman smelled like urine. I parked the car as my party checked in. When I came in nobody was there behind the counter. During my entire stay, I never saw someome at the front desk. The only staff I saw was the housekeeper. We were woken up by someone pulling the fire alarm. While the shampoo, conditioner, soap brand is expensive, it ruined my hair, making it feel like straw. The beds were comfortable enough and the air temp was good. Soundproofing could be better.