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GrandStay Hotel & Suites

2.0 star property

Photo gallery for GrandStay Hotel & Suites

1 bedroom, free WiFi
Indoor pool
Suite (King Extended Stay, Private Bedroom) | Private kitchenette
Reception
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Gym
  • Air conditioning

Explore the area

View map
6215 Merle Hay Road, Johnston, IA, 50131
  • Place, Merle Hay Mall
    ‪6 min drive‬
  • Place, Drake University
    ‪12 min drive‬
  • Place, Casey's Center
    ‪16 min drive‬
  • Airport, Des Moines, IA (DSM-Des Moines Intl.)
    ‪24 min drive‬

Room options

View all photos for Suite, 2 Queen Beds, Accessible (Extended Stay)

1 bedroom, free WiFi

Suite, 2 Queen Beds, Accessible (Extended Stay)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite (King Extended Stay, Private Bedroom)

Suite (King Extended Stay, Private Bedroom)

Suite (King Extended Stay, Private Bedroom)

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Executive Room, 2 Queen Beds

Executive Room, 2 Queen Beds

Executive Room, 2 Queen Beds

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

1 bedroom, free WiFi

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(29 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible

1 bedroom, free WiFi

Room, 2 Queen Beds, Accessible

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Studio, 1 King Bed (with Chair)

Executive Studio, 1 King Bed (with Chair)

Executive Studio, 1 King Bed (with Chair)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(33 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Two Queen Bed Extended Stay)

1 bedroom, free WiFi

Suite (Two Queen Bed Extended Stay)

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Twin Sofa Bed

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includes taxes & fees
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About the area

Johnston

With a stay at GrandStay Hotel & Suites in Johnston, you'll be within a 15-minute drive of Casey's Center and Pioneer Hi-Bred Headquarters.

What's nearby

  • Des Moines MEPS - 3 min drive - 3.2 km
  • Merle Hay Mall - 6 min drive - 5.6 km
  • Drake University - 12 min drive - 10.5 km
  • Iowa Events Center - 16 min drive - 14.7 km
  • Casey's Center - 16 min drive - 15.0 km

Getting around

  • Des Moines International Airport (DSM) - 38 min drive

Restaurants

  • ‪Backpocket Pin & Pixel - ‬2 min walk
  • ‪Casey's General Store - ‬2 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Starbucks - ‬17 min walk
  • ‪Sonic Drive-In - ‬2 min drive

About this property

GrandStay Hotel & Suites

GrandStay Hotel & Suites offers 76 accommodations with air conditioning. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Housekeeping is provided on request.
An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 76 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected.
Take advantage of recreational opportunities offered, including an indoor pool, a hot tub, and a 24-hour fitness center.
A complimentary continental breakfast is served on weekends from 7:00 AM to 10:00 AM.
Featured amenities include wired internet access (surcharge) and a 24-hour front desk. Free self parking is available onsite.
A complimentary continental breakfast is served between 7:00 AM and 10:00 AM on weekends.

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Tuesday, Wednesday, Thursday, Friday, and Saturday:
  • Bar/lounge
The following facilities are closed on Monday and Sunday:
  • Bar/lounge

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 26.75 per pet (varies based on length of stay), plus a deposit of USD 100.00 per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Optional extras

  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 26.75 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators
Pool access available from 6:00 AM to 10:00 PM

Property is also known as

GrandStay Hotel & Suites Hotel
GrandStay Hotel & Suites Johnston
GrandStay Hotel & Suites Hotel Johnston

Reviews

GrandStay Hotel & Suites Reviews

9.4

Exceptional

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 351 out of 459 reviews
Rating 8 - Good. 70 out of 459 reviews
Rating 6 - Okay. 24 out of 459 reviews
Rating 4 - Poor. 8 out of 459 reviews
Rating 2 - Terrible. 6 out of 459 reviews

Reviews

8/10 Good

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't like that they have no cash and that its credit card only. There is also only chair in the room and didnt have any extras to bring in. Everything else was great
Stayed 1 night in Aug 2025

10/10 Excellent

Callie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

SARA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great place and clean room
Stayed 1 night in Aug 2025

4/10 Poor

Marilyn

Travelled with family
Liked: Amenities
Staff has zero local knowledge of current events. Gives bad advice to the guests. That a management training issue.
Stayed 2 nights in Aug 2025

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Laurie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the rooms, very clean and updated style. Beds were comfy too. Breakfast was delicious. The pool temperature for swimming was wonderful. I've had issues at other pools, this one was a nice big pool and not freezing cold.
Stayed 1 night in Aug 2025

10/10 Excellent

tiffany

Stayed 1 night in Aug 2025

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a wonderful high tech hotel. My only negative was having a room directly accross from the pool and hot tub. It was a bit loud and it echoed. Also if you dont want cats say dog friendly i stead of pet friendly. I was allowed to stay but it was disconcerting.
Stayed 2 nights in Aug 2025

8/10 Good

Amanda

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great but when we put the door hanger on for Maid service and they were right down the hall from our room no one came in all day. I asked the front desk and was told they were understaffed.
Stayed 2 nights in Aug 2025

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities
we came in late and left early however everything we experienced was great, we would stay there again.
Stayed 1 night in Aug 2025

8/10 Good

Tara

Liked: Cleanliness, staff & service, property conditions & facilities
Overall, good stay. Staff at check in were super friendly. Room was a bit humid/musty, but clean. Beds were comfy. Breakfast was not stocked all that grwat
Stayed 1 night in Aug 2025

6/10 Okay

Steve

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hotel is in a very nice part of town. Breakfast was ok. Slow service to keep food out on the breakfast line. Pool room was very hot and humid and could only stand to be in there for no more than 20 minutes. Elevator was slow. Room was nice.
Stayed 2 nights in Aug 2025

8/10 Good

Joshua

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The only down side was that we weren't able to get into our room right away because it hadn't been cleaned yet when we arrived.
Stayed 1 night in Aug 2025

8/10 Good

Rebecca J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Brandy

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms and lobby very clean and spacious. Front desk very nice. Pool/spa area was nice and clean, ran out of towels but not the fault of staff pool was very very busy and hotel was fully booked.
Stayed 1 night in Aug 2025

10/10 Excellent

Thomas

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Did great
Stayed 2 nights in Aug 2025

8/10 Good

Angie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Alicia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Mary

Stayed 1 night in Aug 2025

2/10 Terrible

Dana

Liked: Cleanliness, staff & service, property conditions & facilities
I wish I could give a review of the property
Stayed 3 nights in Aug 2025

10/10 Excellent

Jenene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was awesome and the whole building was beautifully done and clean. I had never stayed here before but it is a new favorite for me now!
Stayed 1 night in Aug 2025

4/10 Poor

SUZETTE

Travelled with group
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
This property is beautiful. However, it was literally impossible to get my room cleaned. I arrived on 7/28 and checked out on 8/5. I asked through the front desk for my room to be serviced starting 7/31, after I realized it was not a normal thing for the room to be cleaned. When I returned it was not cleaned. Complained to the front desk. They apologized. Same thing happened on 8/1, 8/2 and 8/3. Actually, I talked to the maid in the hallway on the morning of 8/3. She assured it would be cleaned. It was not. It was not until 8/4 that my room was serviced, after me complaining so much. I checked out the next morning. For this reason, I will never stay at this hotel.
Stayed 7 nights in Jul 2025

10/10 Excellent

MICHELLE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Experience!
Stayed 5 nights in Jul 2025

6/10 Okay

James

Liked: Cleanliness, property conditions & facilities, room comfort

Nice hotel, breakfast service poor

Everything looked brand new at this hotel. I would have given it a better score had it not been for their poor breakfast service. We stayed there 4 nights, and all four breakfasts they had a difficult time keeping the breakfast food available. Pretty sure every morning the person working the front desk was also working the kitchen. Only one of the four nights was there any "main course" (biscuits and gravy or scrambled eggs and sausage) that was available for anyone. Nice hotel, nice area, but don't expect there to be any breakfast readily available.
Stayed 4 nights in Aug 2025