Tru By Hilton Denver Downtown Convention Center

2.5 star property

Photo gallery for Tru By Hilton Denver Downtown Convention Center

Snack bar
Reception
Lobby
Lobby
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Pet-friendly
  • 24/7 front desk
  • Air conditioning

Explore the area

View map
801 15th Street, Denver, CO, 80202
  • Colorado Convention Center
    ‪3 min walk‬
  • Union Station
    ‪13 min walk‬
  • Coors Field
    ‪15 min walk‬
  • Denver, CO (DEN-Denver Intl.)
    ‪33 min drive‬

Room options

Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

7.8 out of 10
Good
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Roll-In Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Hearing)

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Roll-In Shower)

8.0 out of 10
Very good
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds

8.6 out of 10
Excellent
(82 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

8.8 out of 10
Excellent
(207 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub (Hearing)

  • Sleeps 2
  • 1 King Bed

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About the area

Denver

Tru By Hilton Denver Downtown Convention Center is in the heart of Denver, within a 5-minute walk of Colorado Convention Center and Denver Center for the Performing Arts. .This hotel is 0.7 mi (1.1 km) from University of Colorado-Denver and 0.8 mi (1.2 km) from Union Station.

What's nearby

  • Colorado Convention Center - 3 min walk - 0.3 km
  • 16th Street - 10 min walk - 0.9 km
  • Union Station - 13 min walk - 1.1 km
  • Coors Field - 15 min walk - 1.3 km
  • Ball Arena - 15 min walk - 1.3 km

Getting around

  • 16th - Stout Station - 2 min walk
  • Denver Union Station - 15 min walk
  • Denver Intl. Airport (DEN) - 31 min drive

Restaurants

  • Stout Street Social
  • ‪Sam's No. 3 Downtown - ‬2 min walk
  • Tarantula Billiards
  • ‪Brooklyn's Finest Pizza - ‬2 min walk
  • ‪Snarf's Sandwiches - ‬2 min walk

About this property

Tru By Hilton Denver Downtown Convention Center

Hotel with free breakfast, a quick walk to Colorado Convention Center
Tru By Hilton Denver Downtown Convention Center offers 176 air-conditioned accommodations with hair dryers and irons/ironing boards. LCD televisions come with cable channels.

Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided on request.

Make yourself at home in one of the 176 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and irons/ironing boards, and housekeeping is provided on request.
Make use of convenient amenities such as complimentary wireless internet access, an arcade/game room, and a banquet hall.
Grab a bite from the snack bar/deli serving guests of Tru By Hilton Denver Downtown Convention Center. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, a 24-hour front desk, and luggage storage. This hotel has 3 meeting rooms available for events.
A complimentary buffet breakfast is served on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Secured, covered valet parking on site (USD 64 per night; includes in/out privileges)

Food and drink

  • Free buffet breakfast available 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Arcade/game room

Family friendly

  • Arcade/game room
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (on request)

Business services

  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • Banquet hall
  • Built in 2019
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Covered valet parking fee: USD 64 per night (in/out privileges)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru By Hilton Denver Downtown Convention Center Hotel
Tru By Hilton Denver Downtown Convention Center Denver
Tru By Hilton Denver Downtown Convention Center Hotel Denver

Tru By Hilton Denver Downtown Convention Center Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1084 out of 1783 reviews
Rating 8 - Good. 385 out of 1783 reviews
Rating 6 - Okay. 158 out of 1783 reviews
Rating 4 - Poor. 79 out of 1783 reviews
Rating 2 - Terrible. 77 out of 1783 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Tania

Stayed 1 night in Apr 2025

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service
Stayed 3 nights in May 2025

10/10 Excellent

Chelsea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Jim

Stayed 2 nights in May 2025

10/10 Excellent

CORINA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The tea and common areas made watching the snow in a cozy area very enjoyable. The bar across the way had food available when most places were closed early.
Stayed 3 nights in Feb 2025

6/10 Okay

Christopher

Stayed 2 nights in May 2025

10/10 Excellent

Kendall

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 1 night in May 2025

10/10 Excellent

Jasmina

Liked: Cleanliness, staff & service, property conditions & facilities
I really enjoyed my stay here and only thing that was missing was POOL, but staff was very friendly and room was very clean and bed was super comfortable. Great location as well! 10-15min walk to Union Station, very easy to get to the airport ! Stores around, CVS, WALGREENS ETC. 10/10
Stayed 1 night in May 2025

8/10 Good

Marnie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second stay here. I love that it is so close to the Performing Arts complex. Our room was good again. The breakfast experience was not as good as our first stay. The repeatedly ran out of clean plates and a long line formed while waiting for plates. Things weren't as well stocked as the previous visit. And then I watched an employee stocking coffee lids drop a stack of them on the dirty floor, scoop them up and put them out at the coffee station. Yuck. I would still stay here again, but really hoping the breakfast room is working well the next visit.
Stayed 1 night in May 2025

10/10 Excellent

Brittany

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and location, required $60 valet is a bit of a menace
Stayed 2 nights in May 2025

10/10 Excellent

Lourdes

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an amazing place to stay thank yall
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Diary Mbolatiana

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in May 2025

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was within a mile walking distance to Coors Field. Parking at the hotel was valet only and $60. I did not see that mentioned when I booked.
Stayed 1 night in May 2025

8/10 Good

Shannon

Stayed 1 night in May 2025

6/10 Okay

Verified traveller

The hotel was ok. Breakfast was horrible. Parking is overpriced. WiFi is not free as advertised.
Stayed 2 nights in May 2025

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Steven

Liked: Cleanliness
Close to the train station and free shuttle
Stayed 1 night in May 2025

6/10 Okay

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Get new mattresses

24 hour coffee and bkft buffet and TV great, but bed was not comfortable and theres no light between the two double beds
Stayed 3 nights in Apr 2025

10/10 Excellent

Shai-Ron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Vicky

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast. Easy walking distance to 16th St mall area.
Stayed 4 nights in Apr 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness

A poor excuse for bad service

We stayed five days, four nights, and housekeeping never serviced our room. One day as we were leaving, housekeeping was in the hallway. I let them know that we were going out and that they could clean our room uninterrupted while we were gone. When we got back three hours later, the room was as we had left it. I went to the front desk, and told them what had happened. Their response was that the cleaning staff doesn’t speak English. I have no idea why that was an excuse for skipping our room. I requested fresh towels at least, and those were delivered within the hour. However, no wash cloths were brought to the room. I called the front desk to get some, was told they would be delivered right away, but none ever arrived. As a result of no housekeeping being performed, I had to empty the trash myself several times and take the garbage to one of the common area trash containers. Unbelievable and unacceptable!
Stayed 4 nights in May 2025

10/10 Excellent

Amy

Stayed 1 night in May 2025

10/10 Excellent

Justin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in May 2025

10/10 Excellent

philip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The x ar attendant was very helpful
Stayed 1 night in May 2025