All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Ok but old.
Probably lovely when it was built 75 years ago but now very tired. That was probably the last time the sink drain was cleaned, that also applies to the shower head. No hot water .the picture of the pool did not match reality, tiles coming off. Tv powered up but no channels so useless.
Ian
Stayed 7 nights in Apr 2025
10/10 Excellent
Craig
Travelled with partner
15 Apr 2025
Liked: Amenities
Awesome people
Craig
Stayed 2 nights in Apr 2025
8/10 Good
Terry, Apollo Beach
9 Mar 2025
Liked: Cleanliness, staff & service
Good location. Near the mall, shops and the beach.
We had a nice stay in Puri Mango. The staff we helpful and friendly and the room was clean and comfortable. The deco is getting a little old but still loads of life yet.
Nice hotel in the north of Sanur near the beach and ICON Shopping Mall.
The staff were all very friendly and helpful.
I had a problem with a burst water pipe in my room at 0500hrs. It was dealt with very professionally and I got moved to a different room very quickly.
I will definitely stay at this hotel again when I am in Sanur!
Rooms had a very musty smell, we moved from one room as it was making us feel sick. One day NO WATER at all for shower other days no hot water.
Linen dirty, stains on sheets, towels grey. Pool broken tiles.
Would never stay here again
Southern sanur has more options for accommodation and restaurants
Looks good in photos but very run down. Lighting terrible only one bedside lamp and very poor light rooms dirty and stained. Shower water dribbles out and hopeless to adjust. No breakfast available at the hotel even though it was included in price. I was refunded $15. Aus for breakfast. Under bathroom sink was an empty filthy area. Service poor always had to ask for clean towels and toilet paper.
BARBARA
Stayed 7 nights in Aug 2024
10/10 Excellent
maia
3 Aug 2024
maia
Stayed 2 nights in Aug 2024
8/10 Good
paul
23 July 2024
paul
Stayed 2 nights in Jul 2024
8/10 Good
paul
Travelled with group
23 July 2024
Liked: Staff & service
Situated the very far northern end of Sanur Beach area so a little far removed from our normal “playing arena”. But good value for money if you want cold air con, clean, comfy beds and friendly staff. The cafe/resto franchise attached to the venue downstairs had excellent pricing and some of the crispy pork belly value variations I have eaten in a long time and all for just $8 AUD per serve! Very close to the new major shopping mall which is an excellent attraction in itself. Jimmys Sports Bar 100m away had all the footy games over the weekend. Wasnt the worst place I have stayed in Bali overall 7.5/10
It was doable since we stayed there for 1 night but I wouldn’t recommend this hotel at all. The room was musty, no amenities and no staff around.
Sunita
Stayed 1 night in May 2024
6/10 Okay
Martin
Travelled with partner
20 May 2024
Not a bad location but too far from the beach for us. We only booked this hotel so we could rest and shower on our final day before catching a midnight flight home. The shower was cold and when we were trying to pack our luggage the power to our room (only our room) went out, very inconvenient trying to pack by torch light. The young kids on reception had no idea what to do. Would not stay here again.
Bad stay at puri mango hotel, don’t be fooled by the word hotel, it’s a guesthouse and only just manages to be one, it’s borderline a hostel, shabby rooms, one ordinary lock on the door bathroom not clean, toilet missing the bum gun, no safe to store valuables, no slippers or bath mats overall unsafe feeling, the staff were nice enough. I booked 5 nights here I stayed one and checked out the next morning as soon as I could. I strongly avoid like the plague!!
Everything was fine except for one problem. There was NO Hot Water in the Shower! When I requested to change room they said there was nothing available. This lead to an unacceptable 7 days of Cold Showers! This is mostly due to poor maintenance of the Water Heater Distribution System, which is something I do not accept at home and abroad. Even here in the UK there are Bars and Restaurants with No Running Hot Water, and their explanations for this are normally Nonsensical! They must ensure that a Qualified Heating Technician is available to sort out these problems as I certainly Do Not Accept any Excuses and Apologies for this!