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Hotel Neo Denpasar by ASTON

3.0 star property

Photo gallery for Hotel Neo Denpasar by ASTON

Garden
Bar (on property)
Lobby sitting area
Standard Room
Front of property - evening/night

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Spa
  • Pool
  • Room service
  • Laundry
  • 24/7 front desk

Explore the area

View map
Jalan Gatot Subroto Barat, Denpasar, Bali, 80117
  • Seminyak Square
    ‪9 min drive‬
  • Seminyak Beach
    ‪10 min drive‬
  • Legian Beach
    ‪12 min drive‬
  • Denpasar (DPS-Ngurah Rai Intl.)
    ‪17 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 21 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Room

Standard Room

Standard Room

8.0 out of 10
Very good
(1 review)
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Suite

Suite

Suite

  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About the area

Denpasar

With a stay at Hotel Neo Denpasar by ASTON, you'll be centrally located in Denpasar, within a 10-minute drive of Eat Street and Berawa Beach. .This hotel is 5.2 mi (8.4 km) from Seminyak Beach and 5.5 mi (8.9 km) from Seminyak Square.

What's nearby

  • Eat Street - 8 min drive - 7.5 km
  • Seminyak Square - 9 min drive - 8.4 km
  • Seminyak Beach - 10 min drive - 8.0 km
  • Legian Beach - 12 min drive - 10.4 km
  • Kuta Beach - 13 min drive - 11.1 km

Getting around

  • Ngurah Rai Intl. Airport (DPS) - 41 min drive

Restaurants

  • ‪Il Pomodoro - ‬4 min walk
  • ‪Warung Klumpu Bali - ‬14 min walk
  • ‪Gosha Kitchen & Patisserie Gatsu - ‬3 min walk
  • ‪Goemerot - ‬4 min walk
  • ‪Mandarin Chinese Restaurant - ‬1 min walk

About this property

Hotel Neo Denpasar by ASTON

Hotel in Denpasar with free valet parking and spa services
Hotel Neo Denpasar by ASTON offers 112 air-conditioned accommodations with minibars and safes. 32-inch LED televisions come with cable channels. Bathrooms include showers with rainfall showerheads, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a children's pool are on site.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Make yourself at home in one of the 112 air-conditioned rooms featuring minibars and LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Pamper yourself with onsite massages or enjoy recreation amenities such as an outdoor pool. This hotel also features complimentary wireless internet access, concierge services, and a television in a common area.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Wrap up your day with a drink at the bar/lounge.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Hotel Neo Denpasar by ASTON has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Children's pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden
  • Pool loungers

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Banquet hall
  • Built in 2014
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 8 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for IDR 250000.0 per night
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Airport shuttle fee: IDR 409000 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: IDR 250000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 7:00 AM to 7:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Hotel NEO Denpasar
Hotel NEO
NEO Denpasar
Hotel Neo Denpasar Bali

Hotel Neo Denpasar by ASTON Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 20 out of 52 reviews
Rating 8 - Good. 22 out of 52 reviews
Rating 6 - Okay. 7 out of 52 reviews
Rating 4 - Poor. 1 out of 52 reviews
Rating 2 - Terrible. 2 out of 52 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

5.8/10

Amenities

8.2/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

Odylla

Liked: Cleanliness, staff & service, property conditions & facilities
I like it , the staffs are very welcome and nice.
Stayed 4 nights in Aug 2024

2/10 Terrible

Tasseer

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are nothing like the photos. The bathrooms are disgusting and unsanitary. The photos shown in the listing or computer generated or heavily edited. The music outside in the hallway from the hotel is insanely loud and annoying. Terrible place. Scam.

4/10 Poor

Michel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Forget it. Many other places elsewhere.

Not a place to choose for your holidays. Booked here because of 911 dental clinic. The place smells, room needs serious maintenance, pool is disgusting, looks good in picture. Not a place to stay for tourists as there is nothing around! In fact we spent 2 nights in Ubud for a break. Even if you need to go the the dental place( excellent by the way) take Grab for transport, I wish I knew that before. Breakfast was ok, I guess. In conclusion, very disappointed.
Stayed 7 nights in Feb 2024

6/10 Okay

Verified traveller

Only stayed as it was close to Bali 911 Dentist. Wouldn’t recommend. Next time will stay elsewhere and taxi into Denpasar.
Stayed 2 nights in Jan 2024

2/10 Terrible

Nurul Shazwani

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Im so unhappy staying here. the toilet is dirty & smelly, the facilities are poor. maybe staff need to make a proper clean before guest check in. not recommend
Stayed 1 night in Oct 2023

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend

Very clean and comfortable
Stayed 1 night in Feb 2021

10/10 Excellent

Jodi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2021

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay

Clean and comfortable!
Stayed 1 night in Feb 2020

10/10 Excellent

Alamsyah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
A lovely sized room with lots of space. Unfortunately staff put me on the smoking floor which i only found out part way during my stay when i complained about the nicotine smell coming into my room. I’m a non smoker.
Stayed 3 nights in Sep 2019

10/10 Excellent

Ming

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Completely satisfied

Our stay was smooth and pleasant: quick and friendly check-in, comfortable room, excellent breakfast. We were completely satisfied with our stay.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Better than the cost

Was good pick for overnight stay, didnt expect a lot from the price but turned out excellent. Staff was friendly and helpful, room was clean and breakfast was reasonable.
Stayed 1 night in Feb 2018

6/10 Okay

Verified traveller

Liked: Cleanliness

Get what you pay for

Not a bad hotel on a budget. Service is a little slow, had to request the same thing a couple of times. Paper thin walls, not a good pick if you value uninterupted sleep. Corridore music is way too loud but somewhat livable.
Stayed 2 nights in Oct 2017

10/10 Excellent

Chris, Perth Australis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel well placed for my needs

Found the Neo Hotel to be a friendly hotel from check in till check out. Room was always clean , fantastic bed and pillows , great shower and the free wifi fantastic . Definitely will stay there again
Stayed 8 nights in Sep 2017

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not for tourists. To far from tourist sites.

Great hotel ,poor location. To get to UBUD you must take taxi to galleria mall to get on Kura Kura Bus hub. Expect to spend 2 to 3 hours in bad traffic to get to UBUD. Get hotel in UBUD to save time and money. Do not drive car or scooter for your safety . Saw several accidents . Traffic very chaotic and congested. 75% of tourist sites in UBUD. See the real Bali in UBUD.
Stayed 25 nights in Aug 2017

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A pleasant stay

If the city-location is suitable for your needs, the Neo offers very good value for cost. Staff, rooms, breakfast - all get good marks. We had a pleasant stay there.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Mohanamma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean,v.relaxing.staff respectfully staff.

8/10 Good

Timothy, Saint Petersburg, FL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I'd stay again!

Hotel is definitely new and the price was great (as well as being near the friends I wanted to visit). They cut back on a few things that you may or may not notice - no closet, but they had some other nice additions - real gym. Breakfast was good but (FYI) mainly local food. Overall, I'd stay again!

10/10 Excellent

Kate, Adelaide

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, modern hotel with very friendly staff.

I only stayed there one night before heading on to Lembongan and it was perfect. Really comfy bed, nice hot shower, good aircon & tasty room service. There was a mix up with my taxi booking the next morning & the reception staff were really helpful with getting it sorted for me even though it was no fault of their own.

8/10 Good

edwin, PHL

Liked: Cleanliness, staff & service, property conditions & facilities
Neo hotel is a nice and clean hotel, ideal for backpackers. Rooms are a little bit small but its clean and comfy.. buffet breakfast offers not a lot of choices but it'll do.

8/10 Good

Lieve, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel with Superb food !

As a family we ended up in this more business oriented hotel, nevertheless we had a pleasant stay. The kids and parents alike loved the pool. Great choice for the Breakfast buffet and real good food for lunch and dinner !