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Naturalis Pamukkale Otel

Photo gallery for Naturalis Pamukkale Otel

Reception
Children’s play area – outdoor
Family Quadruple Room, Balcony, Garden View
Bar (on property)
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View map
Coskun Sk. no 28 Pamukkale, 28, Pamukkale, Denizli, 20190
  • Place, Pamukkale-Hierapolis
    ‪2 min walk‬
  • Place, Pamukkale Travertine Terraces
    ‪8 min walk‬
  • Place, Pamukkale Thermal Pools
    ‪19 min walk‬

Room options

View all photos for Deluxe Triple Room, Balcony, Pool View

Deluxe Triple Room, Balcony, Pool View

Deluxe Triple Room, Balcony, Pool View

10.0 out of 10
Exceptional
(13 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Large Single Bed

View all photos for Deluxe Twin Room, Balcony, Garden View

Deluxe Twin Room, Balcony, Garden View

Deluxe Twin Room, Balcony, Garden View

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Deluxe Quadruple Room, Balcony, Mountain View

Deluxe Quadruple Room, Balcony, Mountain View

Deluxe Quadruple Room, Balcony, Mountain View

9.6 out of 10
Exceptional
(4 reviews)
  • Mountain view
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Large Single Beds

View all photos for Deluxe Double Room, Balcony, Pool View

Deluxe Double Room, Balcony, Pool View

Deluxe Double Room, Balcony, Pool View

8.8 out of 10
Excellent
(5 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Quadruple Room, Balcony, Garden View

Family Quadruple Room, Balcony, Garden View

Family Quadruple Room, Balcony, Garden View

  • Garden view
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Triple Room

Egyptian cotton sheets, premium bedding, in-room safe, desk

Deluxe Triple Room

  • Sleeps 3

View all photos for Deluxe Double Room

Egyptian cotton sheets, premium bedding, in-room safe, desk

Deluxe Double Room

  • Sleeps 2

View all photos for Deluxe Family Room

Egyptian cotton sheets, premium bedding, in-room safe, desk

Deluxe Family Room

  • Sleeps 4

View all photos for Family Room

Egyptian cotton sheets, premium bedding, in-room safe, desk

Family Room

  • Sleeps 4

View all photos for Deluxe 2-bed Room

Egyptian cotton sheets, premium bedding, in-room safe, desk

Deluxe 2-bed Room

  • Sleeps 2

Superior Room 4

  • Sleeps 4

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About the area

Denizli

Located in Denizli (Pamukkale), Naturalis Pamukkale Otel is within a 10-minute walk of Pamukkale-Hierapolis and Pamukkale Travertine Terraces. .This luxury hotel is 0.4 mi (0.7 km) from Pamukkale Natural Park and 1.7 mi (2.7 km) from Hierapolis.

What's nearby

  • Pamukkale-Hierapolis - 2 min walk - 0.2 km
  • Pamukkale Natural Park - 7 min walk - 0.6 km
  • Pamukkale Travertine Terraces - 8 min walk - 0.7 km
  • Hierapolis - 13 min walk - 1.2 km
  • Pamukkale Thermal Pools - 19 min walk - 1.6 km

Getting around

  • Goncali Station - 14 min drive
  • Denizli (DNZ-Cardak) - 57 min drive

Restaurants

  • ‪Hiera Coffee & Tea House - ‬7 min walk
  • ‪rose resturant pamukkale - ‬5 min walk
  • ‪özbay restaurant - ‬4 min walk
  • ‪ege çorba mantı - ‬7 min walk
  • ‪Tıkır Grill House - ‬7 min walk

About this property

Naturalis Pamukkale Otel

Luxury hotel with a full-service spa, 5-minute walk to Pamukkale-Hierapolis
Naturalis Pamukkale Otel offers 15 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies. Beds feature Egyptian cotton sheets and premium bedding. 49-inch LCD televisions come with premium cable channels.

Bathrooms include showers, slippers, bidets, and hair dryers. This Denizli hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Additionally, rooms include portable fans and blackout drapes/curtains. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Thai massages. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is open daily.
Make yourself at home in one of the 15 air-conditioned rooms featuring LCD televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature bidets and hair dryers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. Additional features at this hotel include complimentary wireless internet access, concierge services, and a communal living room.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Mingle with other guests at the complimentary reception, held daily. Quench your thirst with your favorite drink at the bar/lounge. A complimentary full breakfast is served daily from 8:00 AM to 10:30 AM.
Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
A complimentary full breakfast is served each morning between 8:00 AM and 10:30 AM. A complimentary manager's reception is offered each day.
Onsite venue - restaurant.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 15 metres
  • 24-hour return airport shuttle on request for a surcharge
  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 8:00 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Full-service spa
  • Helicopter/aeroplane tours
  • Outdoor pool
  • Playground
  • Private wine tours
  • TV in common areas

Family friendly

  • Changing table
  • Children's games
  • High chair
  • In-room cot
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station
  • Coworking space

Outdoors

  • In a nature reserve

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible airport shuttle
  • Accessible shuttle
  • Front entrance ramp
  • Lift (279 centimetre wide door)
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (114 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Electric kettle
  • Free bottled water
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Heating
  • Laptop workspace
  • Portable fan
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:00 AM
Late check-in subject to availability

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Airport shuttle fee: TRY 2500 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: TRY 4000 (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 25723

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Naturalis Pamukkale Otel Hotel
Naturalis Pamukkale Otel Pamukkale
Naturalis Pamukkale Otel Hotel Pamukkale

Naturalis Pamukkale Otel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 62 out of 81 reviews
Rating 8 - Good. 12 out of 81 reviews
Rating 6 - Okay. 1 out of 81 reviews
Rating 4 - Poor. 5 out of 81 reviews
Rating 2 - Terrible. 1 out of 81 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

Reviews

8/10 Good

Istvan

Stayed 2 nights in Oct 2025

4/10 Poor

Jenny

Stayed 1 night in Oct 2025

10/10 Excellent

Juan Carlos Flamenco, Cypress

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Breakfast was awesome! We were served more than enough! The walk to the Hieriapolis was short.
Stayed 1 night in Sep 2025

4/10 Poor

Eliot, LOS ANGELES

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Not for the faint of heart Thin walls, painted stark white and lit only by a single overhead fixture outfitted with a blui-ish halogen bulb that emphasized the room’s sparse furnishings. There were no reading lamps and the smell of crude room freshener sent us immediately to open the toom’s only window, which faced the wall of another building. Bad move: there was no screen and mosquitoes came floating in. And then there was the noise. OMG, the noise! In our ground floor toom, we could hear every footstep trodding through the lobby, squalling kids running through the halls, conversations in the lobby and in adjacent rooms. We could hear toilets flushing from all levels, guests walking on the floor above us A spa that had been listed as one of the hotel’s amenities turned out to be a facility in a hotel a little ways away. (We received excellent massages there.) On the plus side,the staff was uniformly pleasant and as helpful as possible. The hotel was clean and well-maintained, though our key often didn’t work. Breakfast was ok and the swimming pool was small but adequate. Location is very good, close by the Hieropolis archaeological zone and Pamukkale’s famous travertines.
Stayed 2 nights in Oct 2025

4/10 Poor

Eliot, LOS ANGELES

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
Not for the faint of heart Thin walls, painted stark white and lit only by a single overhead fixture outfitted with a blui-ish halogen bulb that emphasized the room’s sparse furnishings. There were no reading lamps and the smell of crude room freshener sent us immediately to open the toom’s only window, which faced the wall of another building. Bad move: there was no screen and mosquitoes came floating in. And then there was the noise. OMG, the noise! In our ground floor toom, we could hear every footstep trodding through the lobby, squalling kids running through the halls, conversations in the lobby and in adjacent rooms. We could hear toilets flushing from all levels, guests walking on the floor above us A spa that had been listed as one of the hotel’s amenities turned out to be a facility in a hotel a little ways away. (We received excellent massages there.) On the plus side,the staff was uniformly pleasant and as helpful as possible. The hotel was clean and well-maintained, though our key often didn’t work. Breakfast was ok and the swimming pool was small but adequate. Location is very good, close by the Hieropolis archaeological zone and Pamukkale’s famous travertines.
Stayed 2 nights in Oct 2025

8/10 Good

María del Socorro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s good
Stayed 1 night in Sep 2025

10/10 Excellent

Karita

Liked: Cleanliness, staff & service, property conditions & facilities
Really enjoyed our stay.
Stayed 1 night in Sep 2025

10/10 Excellent

Halil

Liked: Cleanliness, staff & service, property conditions & facilities
This was a cute property that we spent the night in during our travel. It was clean and friendly.
Stayed 1 night in Sep 2025

10/10 Excellent

Amber

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a diamond in the rough! It was so very clean and neat! The breakfast was delicious and the staff just as friendly as can be! The pool is beautiful! Everything was perfect and beautiful!
Stayed 2 nights in Sep 2025

8/10 Good

Levon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Rose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is new and very clean. The staff were amazing and always willing to help. The pool was a great relief from the heat. Nice and clean. Big Turkish breakfast
Stayed 2 nights in Aug 2025

10/10 Excellent

Gheorghe Teodor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was great! They were very helpful with all that we needed. We enjoyed our stay very much and breakfast was very good!
Stayed 2 nights in Jul 2025

10/10 Excellent

Saeed

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Close to sprint water park and food atea
Stayed 1 night in Jul 2025

2/10 Terrible

Sandra

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our arrival was welcoming, especially at the reception and pool area. The room was okay, but the bathroom had a disturbing sewer smell and lacked proper amenities. Pool access was limited to certain hours. Breakfast was ok and could be improved.
Stayed 1 night in Jul 2025

10/10 Excellent

Shariq

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, very good experience with staff and hotel. Hotel is almost new with well designed spacious room. Location too very near to all the restaurants and thermal waters.
Stayed 1 night in Jul 2025

10/10 Excellent

Nasser

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very clean, stuff are so friendly and supportive especially Ferhad, Ayberk and Ege.
Stayed 2 nights in Jun 2025

10/10 Excellent

LIDIJA

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Zelo dobro,dobra postežba,dobri gostitelji.Lepe sobe in dobra lokacija za ogled pamukal👍💪
Stayed 1 night in May 2025

4/10 Poor

hilal

Liked: Cleanliness
Disliked: Staff & service, amenities
personeller hiç güler yüzlü değil. karşılama desen yok. kahvaltısı güzeldi. oda beklediğimi gibi değildi. daha ferah ve güzel zannetmiştim. açıkcası 3 gün konakladık fakat kendimi huzurlu hissedemedim
Stayed 3 nights in Oct 2025

10/10 Excellent

engin

Travelled with family
Liked: Cleanliness, staff & service, amenities
Otelin içi, kahvaltı alanı, odası tümüyle çok temizdi.Her zaman böyle devam edin, hiçbir başarı tesadüf değildir
Stayed 1 night in Oct 2025

4/10 Poor

Tayfun

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2025

8/10 Good

fatma

Travelled with family
Liked: Staff & service, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

FREDERICO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente recepção, nos deixaram fazer check in antecipado e conseguiram uma reserva para um voo de balão. Fomos muito felizes
Stayed 1 night in Oct 2025

10/10 Excellent

Adil murat

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 yıldızlı otel konforunda odaların rahatlığı. ailecek kaldığımız 2 gün boyunca işletme sahipleri son derece güleryüzlü bir şekilde her konuda yardımcı oldular sağolsunlar. Pamukkale de Aileniz ile kalabileceğiniz güvenilir bir otel.
Stayed 2 nights in Sep 2025

10/10 Excellent

Hilmi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

MURAT

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kahvaltı iyi değildi. Açık büfe değil çeşit az.
Stayed 1 night in Aug 2025