Defiance Winery Accommodation

It was very clean, everyone was nice and ready to great and help.

While we understand most hotels have strict cancellation policies, no policy should be placed above a guest's safety. Upon checking in on 5/13/26, my colleague and I entered our rooms and found broken deadbolts, door frames, electrical sockets, and flooring. While we did enter our rooms, we did not use them in any way, shape, or form. We immediately exited our rooms and the property upon discovering the unsafe conditions. The reservation was booked via Hotels.com. Twice, their support team reached out to the property in an effort to get resolution. Each time, the hotel refused to provide any refund. It is hard to understand how the Hotels.com platform allows a property in this condition to list rooms. It put's the safety of platform users at risk.

No breakfast buffet after being advertised as such. entrance doors were in this repair and locked lots of people hanging out in their vehicles around the doors two rooms away from mine were sealed by order of the police.

Ok for one night on the road hotel.

Room was messy and had ants the hot tub pictured was now filled in

It has the feel of a very outdated hotel. Our room was prepped but I would argue not clean. It smelled like someone had just been in the room and someone came and wiped down counters and removed obvious trash and this was it. The “breakfast” was cereal and they seemed to be out of everything worthwhile at the breakfast station. The bar was surprisingly busy and had a good atmosphere but other than that, the hotel fell pretty flat. I would still reconsider even if it’s a good deal