Staff were good, super easy to walk to the CBD and public transport, room and the general facilities were clean (didn't use the pool/kitchen/laundry, so can't comment on these). This is a budget hotel, so don't expect much in terms of room size or frills. Despite it looking slightly dodgy from the outside, it is well secured, didn't feel unsafe once. Room smelt very very stale, I think that the air conditioner filter needs to be cleaned. The rooms are not soundproofed, so you can hear doors banging, and if you're lucky enough to be next door to a very loud snorer you'll hear that as well. However, for the price it was really good, has everything that you need for a decent sleep