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Zambala Retreat & Spa, Darjeeling By Anant Groups of Hotels

3.0 star property

Photo gallery for Zambala Retreat & Spa, Darjeeling By Anant Groups of Hotels

Exterior
Coffee/tea maker, electric kettle
Front of property
Attic Chalet,Hill View
Balcony

Reviews

6.4 out of 10

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Laundry room
  • Room service
  • Housekeeping

Explore the area

View map
Darjeeling, Near Darjeeling Railway Station, Darjeeling, West bengal, 734101
  • Place, Darjeeling Himalayan Railway
    ‪2 min walk‬
  • Place, Chowrasta
    ‪11 min walk‬
  • Place, Botanical Gardens
    ‪13 min walk‬
  • Airport, Bagdogra (IXB)
    ‪122 min drive‬

Room options

View all photos for Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed

  • 180 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Double Room

Family Double Room

Family Double Room

  • 210 sq m
  • Sleeps 2
  • 2 King Beds

View all photos for Attic Chalet,Hill View

Attic Chalet,Hill View

Attic Chalet,Hill View

  • 180 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room, 2 Single Beds

Deluxe Twin Room, 2 Single Beds

Deluxe Twin Room, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds

View all photos for Room

Premium bedding, down duvets, memory-foam beds, in-room safe

Room

  • Sleeps 2

View all photos for Room

Premium bedding, down duvets, memory-foam beds, in-room safe

Room

  • Sleeps 4

View all photos for Room

Premium bedding, down duvets, memory-foam beds, in-room safe

Room

  • Sleeps 2

View all photos for Room

Premium bedding, down duvets, memory-foam beds, in-room safe

Room

  • Sleeps 2

Similar properties

Reception
Sumitel Hotel 500 meters from Mall Road
Darjeeling
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Bar
3.8 out of 5, Good, 16 reviews
The price is AU$63
includes taxes & fees
16 June - 17 June
Sumitel Hotel 500 meters from Mall Road

About the area

Darjeeling

With a stay at Zambala Retreat & Spa, Darjeeling By Anant Groups of Hotels in Darjeeling, you'll be in the mountains, just steps from Darjeeling Himalayan Railway and a 2-minute drive from Botanical Gardens. .This hotel is 1.1 mi (1.7 km) from Aloobari Gompa Monastery and 1.3 mi (2.1 km) from Raj Bhavan.

What's nearby

  • Darjeeling Himalayan Railway - 2 min walk - 0.2 km
  • Chapramari Wildlife Sanctuary - 8 min walk - 0.7 km
  • Chowrasta - 11 min walk - 1.0 km
  • Botanical Gardens - 13 min walk - 1.1 km
  • Tibetan Buddhist Monastery - 5 min drive - 1.1 km

Getting around

  • Darjeeling Station - 1 min drive
  • Bagdogra (IXB) - 167 min drive

Restaurants

  • ‪Dekevas - ‬10 min walk
  • ‪Glenarys - ‬11 min walk
  • ‪Hotel Shangri-La - ‬12 min walk
  • ‪Golden Tips of Darjeeling - ‬17 min walk
  • ‪The Park Restaurant  - ‬7 min walk

About this property

Zambala Retreat & Spa, Darjeeling By Anant Groups of Hotels

Zambala Retreat & Spa, Darjeeling By Anant Groups of Hotels offers 24 accommodations with safes and complimentary bottled water. Accommodations offer separate dining areas. Memory foam beds feature down comforters and premium bedding. A pillow menu is available. Flat-screen televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Stay in one of 24 guestrooms featuring flat-screen televisions. Your memory foam bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Enjoy recreation amenities such as a nightclub or take in the view from a terrace. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Buffet breakfasts are available daily from 7 AM to 10:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities.
Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10:30 AM.
Zambala Retreat & Spa, Darjeeling By Anant Groups of Hotels has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10:30 AM for a fee: INR 200 per person
  • A restaurant

Things to do

  • Nightclub

Family friendly

  • Laundry facilities
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • ATM
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • In the mountains
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Height-adjustable showerhead
  • Stair-free path to entrance
  • Upper floors accessible by stairs only

More

  • Banquet hall
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Separate dining area

More

  • Desk
  • Electrical adapters
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: noon

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 10:00 PM

Front desk staffed during limited hours

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are available for INR 800.0 per night

Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately INR 200.00 per person
  • Rollaway bed fee: INR 800.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Udaan Hotel Zambala Retreat Darjeeling

Udaan Zambala Retreat Darjeeling

Udaan Zambala Retreat

Udaan Hotel Zambala Retreat

Anant Hotel Zambala Retreat Spa

Zambala Retreat Spa Darjeeling By Anant Groups of Hotels

Zambala Retreat & Spa, Darjeeling By Anant Groups of Hotels Reviews

Reviews

6.4
Rating 10 - Excellent. 2 out of 15 reviews
Rating 8 - Good. 5 out of 15 reviews
Rating 6 - Okay. 4 out of 15 reviews
Rating 4 - Poor. 2 out of 15 reviews
Rating 2 - Terrible. 2 out of 15 reviews

7.6/10

Cleanliness

6.6/10

Staff & service

5.0/10

Amenities

6.0/10

Property conditions & facilities

Reviews

8/10 Good

Takashi

Liked: Cleanliness, staff & service, property conditions & facilities
Location is so nice to view the entire train station.
Stayed 2 nights in Jan 2025

8/10 Good

Des J

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort

Everything went well

I had a very enjoyable stay at the Zambala - it was in a very good location right opposite the steam locomotive shed and 50 m from the station. It was also an easy walk up to the market and main square, and a reasonably easy easy walk to the zoo and the mountain climbing museum and the natural history museum. we enjoyed the back terrace, especially during the Diwali celebrations, where we had a glass of wine and some cheese twists while watching the fireworks. The front balcony was also excellent for watching the steam trains. Despite being on the main road and I against the railway line, the room was very quiet both during the day, and especially at night
Stayed 3 nights in Oct 2024

4/10 Poor

DENZIL DONALD

Travelled with partner
Disliked: Amenities, property conditions & facilities
They provided some corner room that was having no outside view as promised to me. No heating/heater service available neither they have any arrangements for same. Very disappointed in this hotel. Had to check out next day.
Stayed 6 nights in Dec 2021

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
PLS REMOVE THIS AS NOT AT ALL OF STANDARD AS EXPEDIA OFFERS HOTELS.
Stayed 1 night in Feb 2019

10/10 Excellent

Sayan, Kolkata

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was really nice and comfortable stay, above all the hotel is exactly infront of the Darjeeling station, and from the window snowy mountains can be seen too.
Stayed 3 nights in Oct 2018

8/10 Good

Khorshed

Liked: Cleanliness, room comfort

A so so place to stay

Need to improve in many things.
Stayed 3 nights in Oct 2018

2/10 Terrible

Adam, New York

Disliked: Cleanliness, property conditions & facilities, room comfort

Disappointing

This is a physically nice hotel (it is close to the railway station, or the toy train station and it overlooks a nice valley), but it has no soul. It was very cold, and the heating (which we paid for extra, by the way) was not working properly. It was very, very noisy-- because you can hear the loud train and traffic all day. No wi-fi the entire stay, and normal phones are out of range (because where the hotel is). And it was far from everything else :-( Just disappointing on all levels.
Stayed 4 nights in Jan 2018

10/10 Excellent

Gnmay, Siliguri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

situated in heart of Darjeeling opposite trains

Only problem was the extreme spicy food. not understanding that we cant eat such. I contracted bad food poisoning. Even had to make own toast. Very slow staff in kitchen. Desk staff exemplary, very kind and considerate - as we had not anticipated the coldness of Darjeeling. Disappointing that the Zoo and HMI were closed on the only day we were there and we enjoyed the Nepali dress, but need to explain about photos etc in the tea garden. Tea garden tour very informative, excellent guide.
Stayed 2 nights in Feb 2018

4/10 Poor

Selvin

Disliked: Cleanliness, staff & service, room comfort

Disappointed

The hotel is just outside of the main area, so it takes approx. 15 mins to walk to the centre. However there is a beautiful view of the mountains and the toy train is on your doorstep. Unfortunately, the bed sheets and duvet were really dirty, there was no heating and it was freezing. When we asked for a heater, they informed us there would be a charge and then told us they didn’t haven’t any left! We organised the Tiger Hill view point morning trip and we paid at the reception in full, however after check out, the hotel kept calling us to confirm that we had paid - it was super annoying. Finally we had booked a mountain view but we got the ground floor - which was super noisy, we could hear every conversation had at reception, and we did not have a view of the mountain, just the next door building. The restaurant food and the wait staff were really nice and it was one of the good things about this hotel.
Stayed 3 nights in Dec 2017

6/10 Okay

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities

Friendly staff

Location was excellent, staff were very helpful. Room was cold as it was winter but they provided a heater at a small extra cost. couldnt get wifi in room. Breakfast was nice and tasty.
Stayed 3 nights in Nov 2017

6/10 Okay

G Bhoomesh ReddyG Bhoome

Liked: Cleanliness
Disliked: Staff & service

It is ok minus the front office staff

Very ill mannerd front office, especially one Mr. Chatri, very rude, behaves with the guest as if it is free accomodation, has no sense of hospitality & courtesy.
Stayed 3 nights in Nov 2017

6/10 Okay

Nu, Thailand

Service is OK To help yourself the most Staff not very friendly.
Stayed 4 nights in Jan 2020

6/10 Okay

Nu, Thailand

Liked: Cleanliness
Disliked: Staff & service
Service is OK To help yourself the most Staff not very friendly.
Stayed 1 night in Jan 2020

8/10 Good

tomo3, Japan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

新しい綺麗なホテル

ダージリンの駅のすぐ横にある２０１７年開業の新しいホテルで設備も今風でした。 冬に行くとお湯の出が悪かったり毛布が置いていなかったりの不備もあるので 注意が必要です。スタッフもまだ不慣れなところもありましたが皆親切でいい人達でした。
Stayed 1 night in Nov 2017

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

景色は最高！

景色、最高！便利さ、最高！残念だった点：①申し込むとき「ヒルビュー」というのを見つけてこのホテルにした。到着して、その点を確認したのに、目の前に立ちはだかる崖しか見えない部屋だった。(ヒマラヤと逆の部屋)。②お湯が3分ぐらいで冷たくなるのでクレームを言ったら、部屋に来て「大丈夫」とだけ言って去った。③二人で泊まったのにタオルもアメニティーもすべて一人分。④極寒だったので、毛布を頼んだら「他の人に渡したのでない、温かいから大丈夫」とだけ言われた。⑤朝６時半チェックアウトして出発する予定を伝えたら「ＯＫ」と言ったのに、チェックアウトで受付には誰もいなかった。玄関もカギがかかっていて出られなかった。⑥Wifiが部屋からはつながらなかったので、廊下でネットをした。⑦朝のタクシーの依頼もして「ＯＫ」と言われたが、されていなかった。以上、残念な点。でも、ベランダからの朝焼けの景色は最高でした。部屋も新築のようできれいでした。スタッフはみなニコニコして人はいいのですが、ホテル業になれていないという感じでした。きっと、これから頑張ってくれると思います。
Stayed 1 night in Nov 2017