10/10 Excellent
Grahame
30 Oct 2025
Liked: Cleanliness, staff & service, amenities
The hotel has so much history and is full of character which we just love. Breakfast was superb and cannot be faulted. We had a room at the back 305 which was clean, and had everything we wanted. The negative things which stuck out were as follows:- a) Cannot open bedroom window greater than 1" which is crazy as many people want fresh air. b) The lift is full of character and is an old antiquated affair. Unfortunately my wife suffers with claustrophobia and this confined box with manual gate sliding mechanism made her feel quite uneasy. From then on we walked up and down the stairs which was fine but we were on the 3rd floor. c) Getting to the hotel through Lyndhurst is a pain as when you finally get to the lights after queuing for 15+ minutes you cannot turn right. You have to go all the way around the one way system and then join an even longer queue getting in to Lyndhurst from the North. This took us a further 15+ minutes to achieve. The turning in to the rear car park is fine if one of the numerous delivery lorries/vans has not parked across the entrance/exit. This happened to us when we arrived and when we wanted to leave. Its things like this that can frustrate people.
Grahame
Stayed 1 night in Oct 2025
