Tru by Hilton Dallas Downtown Market Center

2.5 star property

Photo gallery for Tru by Hilton Dallas Downtown Market Center

Bar (on property)
Lobby
Bar (on property)
Reception
Bar (on property)

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available

Explore the area

View map
1949 N STEMMONS FWY, Dallas, TX, 75207
  • Place, Dallas World Trade Center
    ‪3 min walk‬
  • Place, Dallas Market Center
    ‪7 min walk‬
  • Place, American Airlines Center
    ‪19 min walk‬
  • Airport, Dallas, TX (DAL-Love Field)
    ‪9 min drive‬

Room options

Room, 1 King Bed

8.4 out of 10
Very good
(133 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

7.6 out of 10
Good
(8 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower, Mobility & Hearing)

8.0 out of 10
Very good
(3 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(76 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

9.0 out of 10
Wonderful
(2 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Roll-In Shower, Mobility & Hearing)

8.0 out of 10
Very good
(1 review)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

9.2 out of 10
Wonderful
(5 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Dallas

With a stay at Tru by Hilton Dallas Downtown Market Center in Dallas (Dallas Design District), you'll be within a 5-minute drive of Dallas Market Center and American Airlines Center. .This hotel is 1.9 mi (3 km) from Dallas World Aquarium and 2.4 mi (3.8 km) from Kay Bailey Hutchison Convention Center.

What's nearby

  • Dallas World Trade Center - 3 min walk - 0.3 km
  • Dallas Market Center - 7 min walk - 0.6 km
  • American Airlines Center - 19 min walk - 1.6 km
  • University of Texas Southwestern Medical School - 2 min drive - 2.6 km
  • Children's Medical Center of Dallas - 2 min drive - 3.0 km

Getting around

  • Dallas Medical-Market Center Station - 3 min drive
  • Victory Station - 20 min walk
  • Love Field Airport (DAL) - 15 min drive

Restaurants

  • ‪The Meteor - ‬8 min walk
  • ‪Rodeo Goat - ‬10 min walk
  • ‪Medieval Times Dinner & Tournament - ‬2 min walk
  • ‪Peacock Terrace - ‬9 min walk
  • ‪Denny's - ‬8 min walk

About this property

Tru by Hilton Dallas Downtown Market Center

Hotel with free breakfast, 8-minute walk to Dallas Market Center
Tru by Hilton Dallas Downtown Market Center offers 152 air-conditioned accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature premium bedding. LCD televisions are featured in guestrooms. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 152 air-conditioned rooms featuring LCD televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and an arcade/game room. Additional amenities at this hotel include a communal living room, a picnic area, and a banquet hall.
A complimentary buffet breakfast is served daily.
Featured amenities include a 24-hour business center, a 24-hour front desk, and multilingual staff. Self parking (subject to charges) is available onsite.
Guests are offered a complimentary buffet breakfast each morning.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 15 per night; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily

Things to do

  • 24-hour gym
  • Arcade/game room
  • Billiards/pool table
  • TV in common areas

Family friendly

  • Arcade/game room
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Lift (91 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 2021
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 12:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Self parking fee: USD 15 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

TRU Dallas DT Market CTR
Tru by Hilton Dallas Downtown Market Center Hotel
Tru by Hilton Dallas Downtown Market Center DALLAS
Tru by Hilton Dallas Downtown Market Center Hotel DALLAS

Tru by Hilton Dallas Downtown Market Center Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 695 out of 1344 reviews
Rating 8 - Good. 259 out of 1344 reviews
Rating 6 - Okay. 177 out of 1344 reviews
Rating 4 - Poor. 96 out of 1344 reviews
Rating 2 - Terrible. 117 out of 1344 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Oswaldo

Stayed 4 nights in Sep 2025

6/10 Okay

Ernestine, Wichita Falls

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice one bedroom but not for $189 a night! Rooms are small. Bed was very comfortable. Parking is wild. Plus you have to pay $15 more for parking. Something they should tell you before booking,not till after your registered. The breakfast is nasty. And not very much for a high class hotel.
Stayed 1 night in Sep 2025

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff and great stay
Stayed 2 nights in Sep 2025

8/10 Good

Angie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay overall

Valet and elevators were very busy with the bar open, but manageable. My room (502..i think) was quiet, but did not have blackout curtains installed, and I would have preferred to have those installed. Otherwise, it was a nice stay.
Stayed 2 nights in Sep 2025

10/10 Excellent

Charvette Shirk

Stayed 2 nights in Sep 2025

6/10 Okay

Megan

Travelled with group
Tried to check in around 5 but had to wait for a room to be cleaned then when we entered the room is was clean at first glance but taking a closer look the floors were sticky, surfaces weren’t wiped down, and crumbs on the floor. Parking is a nightmare more than half the lot is valet for a bar inside the hotel and the small part that’s for the hotel guests is packed and sometimes they have you move your car to make more room.
Stayed 1 night in Sep 2025

2/10 Terrible

Cailin

Travelled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
This has been our hotel of choice for years. We have always loved our stay here and had no problems. This will be the last time we stay at this hotel the people at the front desk were so kind and helpful, however, the night valet staff were rude and rushed us into valet only despite us paying to self park. The parking lot was incredibly unorganized with cars being valeted in the guest parking area blocking in several guests cars. Because of the rooftop bar, there were several people in the lobby and elevators who were belligerently drunk one man with ripped clothing who had appeared to be in a fight, stumbling off the elevator. And multiple people on our floor yelling and partying until 1 o’clock in the morning.
Stayed 1 night in Sep 2025

8/10 Good

Olivia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was great and clean. Could have used more towels, but the front desk was happy to provide when we asked. Samantha was great when we checked in - helped us with holding our bags, checking in early, and providing amazing recommendations about places nearby to eat. The breakfast was great and FREE. also there is a rooftop bar on site. Can’t recommend this location enough.
Stayed 1 night in Sep 2025

8/10 Good

thida

Travelled with partner
Disliked: Amenities
Moderate
Stayed 2 nights in Sep 2025

10/10 Excellent

Jelesa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

4/10 Poor

Victoria

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pillows were terrible. Couldn’t sleep.
Stayed 1 night in Sep 2025

10/10 Excellent

angelica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room friendly staff quiet area great location
Stayed 2 nights in Sep 2025

10/10 Excellent

David

Stayed 1 night in Sep 2025

8/10 Good

taylor

Stayed 3 nights in Sep 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
girls at the front that who check is in we're absolutely amazing!!
Stayed 2 nights in Sep 2025

2/10 Terrible

Ruben

Business traveller, Travelled with partner
Could not sleep all night every time a big trailer drove by sounded like someone was shaking the door
Stayed 1 night in Sep 2025

6/10 Okay

Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast wasn’t the best
Stayed 1 night in Aug 2025

10/10 Excellent

Thomas

Stayed 1 night in Sep 2025

10/10 Excellent

Michelle

Stayed 1 night in Sep 2025

2/10 Terrible

Tami

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The noisy sound in room 806 caused me to leave the hotel at 1:00 AM back to FW. I have asked for a refund. The clerk at the desk would not move me and was rude!
Stayed 1 night in Sep 2025

2/10 Terrible

Christopher

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Christopher

Stayed 1 night in Sep 2025

8/10 Good

Marc

Stayed 4 nights in Sep 2025

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It needs a pool!
Stayed 1 night in Sep 2025