6/10 Okay
Kris
Travelled with partner
15 Sept 2025
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The hotel was very nice and our room was very clean and most of the staff were very welcoming and nice. The morning we were leaving the cleaning staff entered our room twice while we were still getting ready to check out. The first time was early and there was a light tap on the door so we hesitated not knowing if it was our room or next door, with the next tap my husband started towards the door as the worker opened it to enter. She apologized. About 9 a.m. it happened again. We finally put the do not disturb sign out. The other issue was our server at their restaurant for breakfast. He ignired us and 2 other couples. All of us had to ask for the most basic things....more water, refill on coffee AND we had to remind him we had not received our food even though we placed our order before the other big groups that have all been served. He apologized, and a went to get our food, even though that took more time than it should. The other 2 couples were waiting as well. Just a couple of really poor experiences at an overall nice hotel.
Kris
Stayed 1 night in Sep 2025