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The Addison Hotel, SureStay Collection by Best Western

2.5 star property

Photo gallery for The Addison Hotel, SureStay Collection by Best Western

Lobby
Exterior
Reception
Outdoor pool, open 9:00 AM to 10:00 PM, pool umbrellas, pool loungers
Desk, laptop workspace, blackout curtains, iron/ironing board

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
4505 Beltway Dr, Addison, TX, 75001
  • Place, Addison Circle Park
    ‪15 min walk‬
  • Place, WaterTower Theater
    ‪17 min walk‬
  • Place, Village on the Parkway
    ‪18 min walk‬
  • Airport, Dallas, TX (DAL-Love Field)
    ‪18 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

7.8 out of 10
Good
(26 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(41 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower;with Sofabed)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower;with Sofabed)

8.4 out of 10
Very good
(51 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Double Bed, Non Smoking, Refrigerator & Microwave

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Accessible, Refrigerator & Microwave (Refrigerator & Microwave )

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Double Bed, Accessible, Refrigerator & Microwave (Refrigerator & Microwave )

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Accessible, Refrigerator & Microwave (Refrigerator & Microwave )

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Double Bed, Accessible, Refrigerator & Microwave (Refrigerator & Microwave )

9.4 out of 10
Exceptional
(3 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking (Walk-in Shower)

Deluxe Room, 1 King Bed, Non Smoking (Walk-in Shower)

Deluxe Room, 1 King Bed, Non Smoking (Walk-in Shower)

8.0 out of 10
Very good
(1 review)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking (Walk-in Shower)

Desk, laptop workspace, blackout curtains, iron/ironing board

Deluxe Room, 2 Double Beds, Non Smoking (Walk-in Shower)

  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking (Walk-in Shower;with Sofabed)

Deluxe Room, 1 King Bed, Non Smoking (Walk-in Shower;with Sofabed)

Deluxe Room, 1 King Bed, Non Smoking (Walk-in Shower;with Sofabed)

  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 King Bed, Non Smoking (Walk-in Shower;with Sofabed)

  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 King Bed, Non Smoking (Walk-in Shower)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Double Beds, Non Smoking (Walk-in Shower)

  • Sleeps 4
  • 2 Double Beds

2 Double Beds, Non-Smoking, Microwave and Refrigerator, Bathtub

  • Sleeps 4

Mobility Accessible Double Room with Roll in Shower

  • Sleeps 2

Accessible-1 Double, Mobility Accessible, Bathtub, Microwave and Refrigerator, Non-Smoking

  • Sleeps 2

Deluxe 1 King And Sofabed Room Communication Accessible Walk In Shower-Non Smoking

  • Sleeps 4

1 King Bed, Non-Smoking, Walk in Shower, Microwave and Refrigerator

  • Sleeps 2

1 Double Bed, Non-Smoking, Microwave and Refrigerator, Bathtub

  • Sleeps 2

1 King Bed, Non-Smoking, Walk in Shower, Microwave and Refrigerator, Sofabed

  • Sleeps 4

Deluxe 2 Double Room Communication Accessible Walk In Shower-Non Smoking

  • Sleeps 4

Deluxe King Room with Walk-in Shower-Non-Smoking

  • Sleeps 2

2 Double Beds, Non-Smoking, Deluxe Room, Walk in Shower

  • Sleeps 4

1 King Bed, Non-Smoking, Deluxe Room, Sofabed, Walk in Shower

  • Sleeps 4

Deluxe 1 King Room Communication Accessible Walk In Shower-Non Smoking

  • Sleeps 2

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includes taxes & fees
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About the area

Addison

When you stay at The Addison Hotel, SureStay Collection by Best Western in Addison, you'll be in the business district, a 5-minute drive from Galleria Dallas and 10 minutes from Baylor Scott & White The Heart Hospital. .This hotel is 12.4 mi (19.9 km) from Dallas Market Center and 12.6 mi (20.3 km) from American Airlines Center.

What's nearby

  • Addison Circle Park - 15 min walk - 1.3 km
  • WaterTower Theater - 17 min walk - 1.4 km
  • Village on the Parkway - 18 min walk - 1.6 km
  • Quorum Park - 3 min drive - 2.3 km
  • Bowlmor Dallas - 3 min drive - 1.9 km

Getting around

  • Addison Station - 17 min walk
  • West Irving Station - 22 min drive
  • Love Field Airport (DAL) - 23 min drive

Restaurants

  • ‪OAKD BBQ - ‬7 min walk
  • ‪Starbucks - ‬8 min walk
  • ‪Olive Garden - ‬7 min walk
  • ‪Taqueria La Ventana - ‬8 min walk
  • ‪Chuy's - ‬6 min walk

About this property

The Addison Hotel, SureStay Collection by Best Western

The Addison Hotel, SureStay Collection by Best Western offers 158 air-conditioned accommodations with coffee/tea makers and hair dryers. 48-inch LCD televisions come with cable channels.

This Addison hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

Recreational amenities at the hotel include an outdoor pool.
Make yourself at home in one of the 158 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and a television in a common area. This hotel also features a picnic area, a banquet hall, and a vending machine.
A complimentary continental breakfast is served daily from 7:00 AM to 9:00 AM.
Featured amenities include a computer station, a 24-hour front desk, and ATM/banking services. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 7:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:00 AM

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (weekly)

Business services

  • Computer station

Outdoors

  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 48-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities will be closed during November and December:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation (varies based on length of stay)
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 75.00 per accommodation (varies based on length of stay)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher

We should mention

The seasonal pool will be open from April to September
Pool access available from 9:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms

Property is also known as

The Addison Hotel
The Addison Hotel, SureStay Collection by Best Western Hotel
The Addison Hotel, SureStay Collection by Best Western Addison

The Addison Hotel, SureStay Collection by Best Western Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 487 out of 1042 reviews
Rating 8 - Good. 227 out of 1042 reviews
Rating 6 - Okay. 150 out of 1042 reviews
Rating 4 - Poor. 82 out of 1042 reviews
Rating 2 - Terrible. 96 out of 1042 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Stephen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Value for the price. The rooms are equal to hotels charging twice as much. Safe neighborhood with many restaurant options.
Stayed 2 nights in Dec 2025

8/10 Good

jungmin

Liked: Staff & service
Stayed 2 nights in Dec 2025

4/10 Poor

Forrest, Addison

Liked: Cleanliness
Disliked: Staff & service, amenities
Person at check-in lacked good customer service. She never smiled and seemed annoyed by my questions, including when I asked how to get to my room. I would think that when checking in at a hotel, you would be directed to where the elevators are. The property was clean but was very old.
Stayed 2 nights in Nov 2025

8/10 Good

dennis

Stayed 3 nights in Nov 2025

10/10 Excellent

Sara, Guatemala

Stayed 2 nights in Nov 2025

10/10 Excellent

Ernest

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints
Stayed 1 night in Nov 2025

8/10 Good

Ernest

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need to make sure rooms are empty before giving people a room key. I was given a room that had someone in there. But it was quickly fixed.
Stayed 1 night in Nov 2025

4/10 Poor

Alaa

Stayed 2 nights in Nov 2025

8/10 Good

Alysia

Stayed 2 nights in Nov 2025

10/10 Excellent

Bernardina

Stayed 2 nights in Nov 2025

6/10 Okay

Rasheera

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t have breakfast area didn’t look clean
Stayed 1 night in Oct 2025

6/10 Okay

Scott

Stayed 1 night in Nov 2025

6/10 Okay

Joshua

Stayed 4 nights in Nov 2025

6/10 Okay

Mikeuel

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Water pressure was nonexistent and the truck got broken into.
Stayed 4 nights in Nov 2025

10/10 Excellent

Juan

Stayed 2 nights in Nov 2025

2/10 Terrible

mary, Umatilla O

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Cockroach in our rooms. We moved 3 times to try to find a room without cockroaches. Tried to speak to a manager several times but was told that she was out and staff had NO way to contact her. Staff was Indians tried to help but the hotel needs an overhaul. Continental breakfast was awful.
Stayed 3 nights in Nov 2025

10/10 Excellent

Saurabh

Stayed 1 night in Oct 2025

2/10 Terrible

Natsuko

Disliked: Staff & service, property conditions & facilities, room comfort
Room was very bud condition. Water leaking then change room at midnight without apologize. Next room also had problem that half of room lights are no working. Water bowl didn’t have stopper on the drain pipe and I requested put it on. They put it on after I had three times requested that day was 5 or 6 days after I checked in. I am so tired stayed in this hotel this time.
Stayed 4 nights in Oct 2025

4/10 Poor

Maria Susana

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
no a good time.
Stayed 1 night in Nov 2025

8/10 Good

Lea

Liked: Cleanliness, amenities, property conditions & facilities
It’s ok
Stayed 2 nights in Oct 2025

10/10 Excellent

Ike

Liked: Cleanliness, staff & service, property conditions & facilities
I did not eat breakfast before leaving.
Stayed 1 night in Oct 2025

10/10 Excellent

Rafael

Liked: Cleanliness, amenities, property conditions & facilities
Great room, breakfast and value for the money
Stayed 1 night in Nov 2025

10/10 Excellent

Bernard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I truly loved the property! 10/10 for me
Stayed 4 nights in Oct 2025

10/10 Excellent

Danyl

Stayed 1 night in Nov 2025

10/10 Excellent

Jimmie

Stayed 8 nights in Oct 2025