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Quality Suites Addison - Dallas

2.5 star property

Photo gallery for Quality Suites Addison - Dallas

Lobby
Indoor pool
Property amenity
Free daily buffet breakfast
Suite, 1 King Bed, Accessible, Non Smoking

Reviews

6.0 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
4555 Belt Line Rd, Addison, TX, 75001
  • Place, Addison Circle Park
    ‪12 min walk‬
  • Place, WaterTower Theater
    ‪13 min walk‬
  • Place, Village on the Parkway
    ‪18 min walk‬
  • Airport, Dallas, TX (DAL-Love Field)
    ‪17 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 2 Queen Beds

Studio Suite, 2 Queen Beds

Studio Suite, 2 Queen Beds

  • 39 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Business Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Desk, iron/ironing board, free cots/infant beds, free rollaway beds

Business Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Business Suite, 1 King Bed with Sofa bed, Non Smoking, Jacuzzi

Business Suite, 1 King Bed with Sofa bed, Non Smoking, Jacuzzi

Business Suite, 1 King Bed with Sofa bed, Non Smoking, Jacuzzi

  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Suite, 1 King Bed, Accessible, Non Smoking

Suite, 1 King Bed, Accessible, Non Smoking

  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Desk, iron/ironing board, free cots/infant beds, free rollaway beds

Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

Similar properties

Coffee service
MainStay Suites Addison-Dallas
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
3.3 out of 5, 1,000 reviews
The price is AU$92
includes taxes & fees
16 Feb - 17 Feb
MainStay Suites Addison-Dallas

About the area

Addison

With a stay at Quality Suites Addison - Dallas, you'll be centrally located in Addison, a 4-minute drive from Galleria Dallas and 15 minutes from American Airlines Center. .This hotel is 10 mi (16.1 km) from Southern Methodist University and 12.4 mi (20 km) from Dallas Market Center.

What's nearby

  • Addison Circle Park - 12 min walk - 1.0 km
  • WaterTower Theater - 13 min walk - 1.2 km
  • Village on the Parkway - 18 min walk - 1.6 km
  • Bowlmor Dallas - 20 min walk - 1.7 km
  • Quorum Park - 3 min drive - 1.9 km

Getting around

  • Addison Station - 9 min walk
  • Dallas Union Station - 16 min drive
  • Love Field Airport (DAL) - 23 min drive

Restaurants

  • ‪OAKD BBQ - ‬3 min walk
  • ‪Starbucks - ‬8 min walk
  • ‪BJ's Restaurant & Brewhouse - ‬12 min walk
  • ‪Taqueria La Ventana - ‬9 min walk
  • ‪Olive Garden - ‬7 min walk

About this property

Quality Suites Addison - Dallas

Hotel in Addison with an indoor pool and free breakfast
Quality Suites Addison - Dallas offers 78 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Accommodations offer separate sitting areas. LCD televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and hair dryers.

This Addison hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Make yourself at home in one of the 78 air-conditioned rooms featuring refrigerators and microwaves. LCD televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have shower/tub combinations and hair dryers. Conveniences include desks and complimentary newspapers, as well as phones with free local calls.
Be sure to enjoy recreational amenities including an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, gift shops/newsstands, and a banquet hall. Guests can catch a ride to nearby destinations on the complimentary area shuttle.
A complimentary buffet breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and a 24-hour front desk. Planning an event in Addison? This hotel has 625 square feet (58 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free area shuttle
  • Free rollaway/extra bed
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 625 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20.00 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
4 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 20.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Suites Hotel Galleria North
Comfort Suites North Galleria
Comfort Suites North Galleria Hotel Addison
Comfort Suites North Galleria Hotel
Comfort Suites North Galleria Addison
Comfort Suites North/Galleria Hotel Addison
Quality Suites North/Galleria Hotel Addison
Quality Suites North/Galleria Hotel
Quality Suites North/Galleria Addison
Quality Suites Hotel Addison
Quality Suites Addison
Quality Suites North/Galleria
Comfort Suites North / Galleria
Quality Suites Addison-Dallas Hotel
Quality Suites Addison Dallas
Quality Suites Addison Dallas
Quality Suites Addison - Dallas Hotel
Quality Suites Addison - Dallas Addison
Quality Suites Addison - Dallas Hotel Addison

Quality Suites Addison - Dallas Reviews

Reviews

6.0
Rating 10 - Excellent. 238 out of 1004 reviews
Rating 8 - Good. 157 out of 1004 reviews
Rating 6 - Okay. 165 out of 1004 reviews
Rating 4 - Poor. 157 out of 1004 reviews
Rating 2 - Terrible. 287 out of 1004 reviews

5.6/10

Cleanliness

6.4/10

Staff & service

5.6/10

Amenities

5.4/10

Property conditions & facilities

Reviews

4/10 Poor

Anthony

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities
Everything from the carpet to the furniture was worn and tattered. The elevator stopped working the second night I was there. Outside side doors didn’t shut properly and the additional locks on my door were missing. A lot of glaring issues when it came to cleanliness, quality, and safety
Stayed 3 nights in Oct 2025

10/10 Excellent

Kimberly

Stayed 1 night in Oct 2025

10/10 Excellent

Kimberly

Stayed 1 night in Oct 2025

8/10 Good

Jay

Stayed 7 nights in Oct 2025

6/10 Okay

Sergio, Atibaia

Travelled with partner
Liked: Staff & service, amenities
The hotel is well located, but the facilities are somewhat poorly maintained. The rooms have a musty smell and cockroaches. The price is reasonable, but they should take better care of the hotel.
Stayed 7 nights in Oct 2025

2/10 Terrible

Veronica

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No breakfast was horrible the waffles don't cook fully and the breakfast has no protein the manager don't care about paying customers they want to save money and the hotel stunk so bad rooms were dirty asked for towels said they were out.
Stayed 2 nights in Oct 2025

2/10 Terrible

KELLI

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
DON'T DO IT. If you are traveling as single women, Do Not Stay Here. 1st off the photos they use are NOT a current representation of the condition this hotel is in as of this review. When you walk in the front desk is totally covered off by plexi glass. The smell of musk is undeniable. Water stains are visible on the ceiling of the lobby. The elevator was broken and we had to take the stairs. As we walked into room 224, the musty smell hit first. Then 1/2 the lights wouldn't turn on. I went to lock and door and the door lock was MISSING. I pulled the blankets back and a BIG GREEN BOOGER was on the sheets. I tried to call the front desk and the phone gave me the Disconnected Beep. So i walked down stairs, told the front desk guy and he assigned us to room 211. This room smelled clean, but was in worse shape than the first. Giant hole in the wall, missing lamp shades, a torn and stained sofa and a kitchenette that was falling apart. Not only was this place a wreck, but I did not feel safe. As we walked back out, we noticed the numerous holes in the other doors, the walls, the dirty carpet and old fixtures. We were given a full refund we moved down the street to the Marriott. I have photos to post to show the rooms I was given. Orbitz needs to vet the photos being used by these properties.
Stayed 2 nights in Oct 2025

4/10 Poor

Issac

Stayed 3 nights in Oct 2025

6/10 Okay

Jay

Stayed 3 nights in Oct 2025

2/10 Terrible

Fabian

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast menu was fresh but very limited options. Eggs, cereal and waffles. We didn’t get to experience the pool since we were only in hotel to basically shower and sleep. When we checked in lady at the desk was very nice and helpful with our check in. The room was clean upon checking in. Hallways and basically whole hotel reek of marijuana and cigarettes. The last night we stayed there woke up to use restroom to find cockroaches in sinks and on floor in restroom. Also found couple on wall/carpet separating beds from couch. The price was very cheap. You do get what you pay for. It was a last minute trip but next time I will just pay the extra money to not have to stay there again.
Stayed 2 nights in Oct 2025

2/10 Terrible

Alicia

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Brittany

Travelled with family and small children
Liked: Cleanliness, staff & service
Stayed 6 nights in Oct 2025

4/10 Poor

Shannon

Liked: Staff & service
Disliked: Property conditions & facilities
One work was great the man day of check in was so rude. TV volume was stuck wouldn't go down at all. Had a room with separate area to sleep but door didn't close it hit the bed. Metal sticking out from under bed. Couch bed looked like a toco when pulled out un useable. No drains in the tub or sink. Asks for pillows and bedding for the couch bed got one comforter and one pillow. Finally get moved the next morning after so many issues get all settled in with grandkids and the ac don't work they changed it out with one from another room. This room was infested with roaches... cut stay by three days and went home
Stayed 4 nights in Sep 2025

2/10 Terrible

Lizbeth, Edmond

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The door latch didn’t work properly, felt very unsafe. The whole room had lots of damage. The sofa bed was overused and my blanket I thankfully had in my car was thicker than the “thin mattress”. Very uncomfortable! Very noisy as well, kept waking up through the night.
Stayed 1 night in Oct 2025

10/10 Excellent

Rickey, Lone Star

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Jun 2025

8/10 Good

Walter

Travelled with family and small children, Business traveller
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Nic
Stayed 2 nights in Oct 2025

4/10 Poor

Amanda

Stayed 2 nights in Oct 2025

4/10 Poor

Madalyn

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Room was pretty outdated but that wasn’t an issue for us. Elevator was a bit sketchy, it took the doors at least a minute every time to close and there was no inspection certificate on it. Breakfast was cereal, a few slices of bread, waffles and eggs. When we got down there there was no eggs and no staff around to fill it. There was no coffee. Granted we did go down for breakfast around 8, but breakfast on the weekends is from 6/7a to 10am so I feel like there still should’ve been items. Pool looked nice and many people were utilizing it, we didn’t ourselves. Felt safe and comfortable in our room regardless of everything else. I wouldn’t call it a “quality” suites though, more of “budget suites”
Stayed 1 night in Oct 2025

8/10 Good

Eric

Stayed 1 night in Oct 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was awesome very peaceful
Stayed 1 night in Oct 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great just waiting on my deposit to come back to my card
Stayed 1 night in Oct 2025

4/10 Poor

Diamond

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a roach in the bathroom, gnats flew out of the sink when turning the water on, the lighting was poor/dim because the lamp bulbs were burning out, the floor/carpet was wet for no reason that I could see and overall it was just a dirty experience.
Stayed 1 night in Oct 2025

4/10 Poor

Cynthia

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Arrived at 2:53pm check in was at 3pm and was told by front desk they were about to do shift change so I would need to wait 15-20min. That would be after my 3pm check in that so unprofessional why have me waiting. Front desk was speaking in Spanish thinking I didn’t know what they were saying and they were talking bad about people. Housekeeping cleaned up the room but did not put fresh towels when I got back I had to go downstairs to get fresh ones. There’s signs that says that property is 100% smoke free and people smoking outside and inside in the hallways. Stayed on 3rd floor and the entire floor smelled of weed. First and last time me and my family will stay at this hotel.
Stayed 2 nights in Oct 2025

2/10 Terrible

Roddy

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
How the staff works in these conditions is unbelievable. The entire bldg & room smells like a mix of Ajax and weed. Old decapitated furniture in the halls, parking lot, and the room. As far as the tables that were still in good condition, they were fine. Elevator is out of order. Trash in the parking lot. I hope this bldg can be fixed and cleaned up considering the great location.
Stayed 1 night in Oct 2025

6/10 Okay

Ali S

Travelled with family and small children
The air dryer was broken. I asked the front disk and the cleaning crew 3 times to replace it but they didn’t do that. Every time they told me they will but they didn’t.
Stayed 2 nights in Jul 2025