Checking in was easy, staff was helpful. My card key never worked when I came back to the room, and so each time I had to go to the front office to get it fixed, which they did with no problems. The room was pretty beat up - a missing towel rack, broken doorknob into the bathroom, a suspiciously soft bottom to the bath tub, stains on the wall, etc. but the AC worked, the bedding was clean and had been changed each day when I came back, and I had hot water and soap in the shower. It was about what I expected for the price.