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Hawthorn Extended Stay by Wyndham Richardson

3.0 star property

Photo gallery for Hawthorn Extended Stay by Wyndham Richardson

Lobby
Hypo-allergenic bedding, pillow-top beds, desk, blackout curtains
Children’s play area – outdoor
Exterior
Hypo-allergenic bedding, pillow-top beds, desk, blackout curtains

Reviews

6.2 out of 10

Popular amenities

  • Kitchen
  • Pool
  • Housekeeping
  • Breakfast included
  • Gym
  • Parking included

Explore the area

View map
250 Municipal Drive, Richardson, TX, 75080
  • Place, Methodist Hospital Campus for Continuing Care
    ‪7 min walk‬
  • Place, Eisemann Center for the Performing Arts
    ‪2 min drive‬
  • Place, University of Texas at Dallas
    ‪4 min drive‬
  • Airport, Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪27 min drive‬

Room options

View all photos for Suite, Multiple Beds, Smoking

Hypo-allergenic bedding, pillow-top beds, desk, blackout curtains

Suite, Multiple Beds, Smoking

  • 82 sq m
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Suite, Multiple Beds, Non Smoking

Hypo-allergenic bedding, pillow-top beds, desk, blackout curtains

Suite, Multiple Beds, Non Smoking

  • 82 sq m
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Non Smoking

Full-sized fridge, microwave, oven, stovetop

Studio Suite, 1 Queen Bed, Non Smoking

  • 47 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Non Smoking (Roll-In Shower)

Hypo-allergenic bedding, pillow-top beds, desk, blackout curtains

Studio Suite, 1 Queen Bed, Non Smoking (Roll-In Shower)

  • 47 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Smoking

Full-sized fridge, microwave, oven, stovetop

Studio Suite, 1 Queen Bed, Smoking

  • 47 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio Suite, 1 King Bed, Non Smoking

Hypo-allergenic bedding, pillow-top beds, desk, blackout curtains

Studio Suite, 1 King Bed, Non Smoking

  • 47 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Smoking

Hypo-allergenic bedding, pillow-top beds, desk, blackout curtains

Studio Suite, 1 King Bed, Smoking

  • 47 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Non Smoking (Roll-In Shower)

Hypo-allergenic bedding, pillow-top beds, desk, blackout curtains

Studio Suite, 1 King Bed, Non Smoking (Roll-In Shower)

  • 47 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Richardson

With a stay at Hawthorn Extended Stay by Wyndham Richardson, you'll be centrally located in Richardson, a 3-minute drive from University of Texas at Dallas and 9 minutes from Galleria Dallas. .This family-friendly hotel is 10.2 mi (16.4 km) from Southern Methodist University and 6.9 mi (11.1 km) from Baylor Scott & White The Heart Hospital.

What's nearby

  • Methodist Hospital Campus for Continuing Care - 7 min walk - 0.6 km
  • Eisemann Center for the Performing Arts - 2 min drive - 1.9 km
  • University of Texas at Dallas - 4 min drive - 3.4 km
  • Baylor Scott & White The Heart Hospital - 9 min drive - 14.4 km
  • Galleria Dallas - 9 min drive - 14.3 km

Getting around

  • Galatyn Park Station - 2 min drive
  • Dallas Union Station - 17 min drive
  • Love Field Airport (DAL) - 28 min drive

Restaurants

  • ‪McDonald's - ‬5 min walk
  • ‪Chick-fil-A - ‬7 min walk
  • ‪Starbucks - ‬7 min walk
  • ‪Torchy's Tacos - ‬5 min walk
  • ‪Velvet Taco - ‬8 min walk

About this property

Hawthorn Extended Stay by Wyndham Richardson

Family-friendly hotel with free breakfast and a fitness center
Hawthorn Extended Stay by Wyndham Richardson offers 72 air-conditioned accommodations, which are accessible via exterior corridors and feature complimentary newspapers and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature pillowtop mattresses. Flat-screen televisions come with premium cable channels. Kitchenettes offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations with hydromassage showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor tennis court, a fitness center, and a seasonal outdoor pool.

Children under 10 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 72 air-conditioned rooms featuring kitchenettes with full-sized refrigerators/freezers and ovens. Your room comes with a pillowtop bed. Wired and wireless internet access is complimentary, and flat-screen televisions with cable programming provide entertainment. Conveniences include desks and complimentary newspapers, as well as phones with free local calls.
Enjoy a range of recreational amenities, including an outdoor tennis court, a fitness center, and a seasonal outdoor pool. Additional features at this hotel include complimentary wireless internet access, a television in a common area, and a banquet hall.
A complimentary on-the-go breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 6:00 AM to 9:00 AM.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Richardson? This hotel has 506 square feet (47 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
A complimentary on-the-go breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 9:00 AM on weekends

Things to do

  • Basketball
  • Games
  • Gym
  • Outdoor tennis court
  • Playground
  • Racquetball/squash
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 506 square feet of conference space
  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 floors
  • 3 buildings
  • At least 80% lighting from LEDs
  • Banquet hall
  • Designated smoking areas
  • Local culture and ecosystem education

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Ice maker
  • Kitchenette
  • Microwave
  • Oven
  • Paper towels
  • Toaster

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 5:00 AM - midnight
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests without COVID-19 vaccination

We should mention

This property does not have elevators
The seasonal pool will be open from May to August
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
A car is recommended for transportation to and from this property
Children under 10 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Hawthorn Suites Richardson
Hawthorn Suites Wyndham Hotel Richardson
Hawthorn Suites Wyndham Richardson
Hawthorn Suites Wyndham Richardson Hotel

Hawthorn Extended Stay by Wyndham Richardson Reviews

Reviews

6.2
Rating 10 - Excellent. 251 out of 1000 reviews
Rating 8 - Good. 196 out of 1000 reviews
Rating 6 - Okay. 150 out of 1000 reviews
Rating 4 - Poor. 151 out of 1000 reviews
Rating 2 - Terrible. 252 out of 1000 reviews

6.0/10

Cleanliness

6.8/10

Staff & service

5.6/10

Amenities

5.8/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

2/10 Terrible

Abby

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
This place is below mediocre.
Stayed 4 nights in Jul 2025

10/10 Excellent

Charmaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

4/10 Poor

Elizabeth

Travelled with family, Business traveller
Disliked: Cleanliness, property conditions & facilities
Deposit of $100 dollars is required when you check-in and the room was not very clean. The pillowcases were dirty and had stains, which makes you wonder if they actually wash and change the bedsheets everyday.
Stayed 1 night in Jul 2025

2/10 Terrible

Brenda

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awful

When I checked in, I was upgraded to a suite. It would have been fine except the room had an awful odor, stove elements were hanging by wires and the ac wasn’t working. The bathrooms were disgusting. Moved to another room, ac worked, however there were bugs and spiders. They advertised a pool but there was only a water bottle and trash in the bottom. Were shown two other rooms, the appliances were rusted and the key readers didn’t work correctly.
Stayed 4 nights in Jun 2025

8/10 Good

Nora

Travelled with family
Liked: Staff & service, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Jennifer

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

8/10 Good

Chris

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Room and property smelled of sewage
Stayed 4 nights in Jul 2025

6/10 Okay

Elizabeth

Business traveller
Liked: Room comfort
Disliked: Cleanliness

Needs TLC

The cleanliness of the rooms left much to be desired, I found myself cleaning and disinfecting our space upon arrival. The sheets and towels were visibly stained, which was disappointing; thankfully, I always travel with my own. That said, the beds were surprisingly comfortable, which made the lack of attention to housekeeping details all the more unfortunate. With proper maintenance and a bit of TLC, this hotel has real potential. On a positive note, the cleaning staff were warm and courteous. It’s likely they’re overwhelmed by the size of the rooms, and perhaps additional staffing could make a significant difference. Despite these hiccups, I still had a pleasant stay overall.
Stayed 7 nights in Jun 2025

2/10 Terrible

Douglas

Disliked: Staff & service
Stayed 2 nights in Jun 2025

8/10 Good

Kenneth

Stayed 1 night in Jun 2025

10/10 Excellent

PREELOE

Travelled with partner
Liked: Cleanliness, staff & service
Nice clean property it’s not in a busy area so you have your privacy . It’s not far off highway you can go north or south to downtown . Big units. They use to be apartments.. I would go back for sure
Stayed 2 nights in Jun 2025

2/10 Terrible

Mary F

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

2/10 Terrible

Elizabeth

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

2/10 Terrible

Zycorey

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in May 2025

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Just sad

The room: generally bad and deeply worn condition. The one plus was that the a/c chilled the room quickly once I figured out that it wasn't connected to the thermostat on the wall. Light bulbs were missing from several fixtures. The phone wasn't connected. The microwave was literally held together with gorilla tape. Every piece of metal in the toilet was rusty. Housekeeping: the towels were thin and gray from inadequate cleaning or just age. A couple of soiled items were left from some previous guest, I assume. The were bugs in the toilet area. Facilities: parking appeared inadequate for the number of rooms. There was nothing in the pool but debris. Breakfast: two options for cereal, toast, a waffle iron and a chafing dish with sausage links and egg substitute patties.
Stayed 2 nights in Jun 2025

10/10 Excellent

Yasir

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very nice and clean with good customer service
Stayed 2 nights in Jun 2025

6/10 Okay

Gary

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Sean

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Mustafa

Stayed 2 nights in Jun 2025

10/10 Excellent

Desheda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had roaches and jet didn’t work the entire stay
Stayed 2 nights in Jun 2025

4/10 Poor

Jaimee

Disliked: Amenities, property conditions & facilities
When I got there, it was a wait, after having it booked over a month. When I did get the room, the blanket was stained, gross. Washers didn’t work, only two for the entire hotel, I used a machine and my clothes stayed soaked, they gave me my two dollars back but she followed me in laundry room seen my clothes and laughed.i called about pool, they said it would be open may 1st, I arrived may 3rd, that was a lie. It was empty n filthyyy. There were water bugs everywhere!!!!!!!! I took videos so dont really have actual photos.
Stayed 7 nights in May 2025

2/10 Terrible

loretta

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2025

8/10 Good

Anissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

2/10 Terrible

Olufolake

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
Don't belive all you see on line.
Stayed 1 night in May 2025

2/10 Terrible

Kelsy

Travelled with family, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Would give 0 stars if i could. I booked a multibed room smoking and asked for a first floor. Was sent an email confirming it was on the first floor. When i arrived was told all first floor rooms were 1 bed. I was there with my handicap grandma who can't climb stairs. Room was very outdated and walked into a clogged toilet. They gave my boyfriend a plunger to unclog it himself. Didn't even stay the night there it felt unclean.
Stayed 1 night in May 2025