Fairmont Dallas

4.5 star property

Photo gallery for Fairmont Dallas

Exterior
Outdoor pool, pool umbrellas
Property amenity
Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • Pet-friendly

Explore the area

Map
1717 N Akard St, Dallas, TX, 75201
  • Dallas World Aquarium
    ‪5 min walk‬
  • American Airlines Center
    ‪13 min walk‬
  • Kay Bailey Hutchison Convention Center
    ‪15 min walk‬
  • Dallas, TX (DAL-Love Field)
    ‪10 min drive‬

Room options

Fairmont Gold, Suite, 1 Double Bed, City View

  • 65 sq m
  • Sleeps 4
  • 1 Double Bed

Room, 1 King Bed, City View

8.0 out of 10
Very good
(5 reviews)
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 Queen Bed, City View

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 King Bed, City View

  • 39 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Double Beds, City View

  • 39 sq m
  • Sleeps 5
  • 2 Double Beds

Room, 2 Double Beds, City View

7.0 out of 10
Good
(4 reviews)
  • 35 sq m
  • Sleeps 5
  • 2 Double Beds

Suite, 1 Bedroom, City View

  • 70 sq m
  • Sleeps 4
  • 1 Double Bed

Signature Suite, 1 King Bed with Sofa bed, City View

  • 67 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Fairmont Gold, Room, 2 Queen Beds, City View

  • 35 sq m
  • Sleeps 5
  • 2 Queen Beds

Fairmont Gold, Presidential Suite, 1 King Bed with Sofa bed

  • 84 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite, 2 Queen Beds, City View (Sitting Area)

7.8 out of 10
Good
(11 reviews)
  • 46 sq m
  • Sleeps 6
  • 2 Queen Beds

Fairmont Gold, Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(2 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

Fairmont Gold, Junior Suite, 1 King Bed with Sofa bed, City View

  • 39 sq m
  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About the area

Dallas

A stay at Fairmont Dallas places you in the heart of Dallas, within a 15-minute walk of American Airlines Center and Kay Bailey Hutchison Convention Center. .This luxury hotel is 0.3 mi (0.5 km) from Dallas World Aquarium and 2.4 mi (3.9 km) from Dallas Market Center.

What's nearby

  • Dallas World Aquarium - 5 min walk - 0.5 km
  • Perot Museum of Nature and Science - 7 min walk - 0.6 km
  • American Airlines Center - 13 min walk - 1.2 km
  • Kay Bailey Hutchison Convention Center - 15 min walk - 1.3 km
  • Reunion Tower - 17 min walk - 1.4 km

Getting around

  • Saint Paul & Ross Tram Stop - 3 min walk
  • Dallas Union Station - 18 min walk
  • Love Field Airport (DAL) - 19 min drive

Restaurants

  • ‪El Fenix - ‬6 min walk
  • ‪La Ventana Downtown - ‬6 min walk
  • ‪Salsa Limon - ‬4 min walk
  • ‪Shivas Bar and Grill - ‬7 min walk
  • ‪Pyramid Restaurant - ‬1 min walk

About this property

Fairmont Dallas

Luxury hotel with a health club and a 24-hour front desk
Fairmont Dallas offers 545 accommodations with iPod docking stations and minibars. 50-inch LCD televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and hair dryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks, desk chairs, and safes. Additionally, rooms include coffee/tea makers and irons/ironing boards. Refrigerators, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a health club.
Make yourself at home in one of the 545 guestrooms featuring iPod docking stations and LCD televisions. Cable programming provides entertainment, and wired and wireless internet access is available for a surcharge. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Don't miss out on recreational opportunities including a health club and an outdoor pool. Additional amenities at this hotel include wireless internet access (surcharge), concierge services, and gift shops/newsstands.
Enjoy American cuisine at The Pyramid Restaurant, a fine-dining restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Full breakfasts are available daily from 6:30 AM to 11:30 AM for a fee.
Featured amenities include wired internet access (surcharge), a business center, and limo/town car service. Event facilities at this hotel consist of conference space and meeting rooms.
Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:30 AM.
The Pyramid Restaurant - This fine-dining restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Pyramid Bar - This lobby lounge specializes in American cuisine and serves light fare only. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 15 per 24-hour period); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 15 per 24-hour period); wired internet (surcharge)

Parking and transport

  • Electric car charging station on site
  • Limo/town car service
  • Valet parking on site (USD 58.46 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 11:30 AM for a fee: USD 24 to 50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Pyramid Bar
  • The Pyramid Restaurant

Things to do

  • 24-hour gym
  • Outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Braille/raised signage
  • Handrails in stairways (112 centimetre high)
  • Lever door handles
  • Lift (148 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Vibrating pillow alarm
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (120 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LCD TV with cable channels
  • IPod dock
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 24 to 50 per person
  • Fee for in-room wireless internet: USD 15 per 24-hour period (rates may vary)
  • Fee for in-room wired internet: USD 15 per 24-hour period (rates may vary)
  • Fee for wireless internet in public areas: USD 15 per 24-hour period (rates may vary)
  • Fee for wired internet in public areas: USD 15 per 24-hour period (rates may vary)
  • Valet parking fee: USD 58.46 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Dallas Fairmont
Fairmont Dallas
Fairmont Hotel Dallas
Fairmont Dallas Hotel
The Fairmont Dallas Hotel Dallas
The Fairmont Dallas
Fairmont Dallas Hotel
Fairmont Dallas Dallas
Fairmont Dallas Hotel Dallas

Fairmont Dallas Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1309 out of 2203 reviews
Rating 8 - Good. 390 out of 2203 reviews
Rating 6 - Okay. 238 out of 2203 reviews
Rating 4 - Poor. 139 out of 2203 reviews
Rating 2 - Terrible. 127 out of 2203 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Camille, Lyman

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very professional & friendly.
Stayed 6 nights in Mar 2025

8/10 Good

Meghan, McGregor

Stayed 1 night in Mar 2025

6/10 Okay

Elsie Nyatichi

Disliked: Amenities
I really appreciated how well-arranged and clean my room was every evening when I returned from my daily activities. A big thank you to the person who cleaned my room daily—it made a difference in my stay. However, I was disappointed with the overall customer service. I was unable to use the Chromecast on my TV despite being connected to the same Wi-Fi. Even after upgrading my room and gaining access to the Wi-Fi, the connection remained very slow and would occasionally switch to using my phone’s data instead.
Stayed 4 nights in Mar 2025

2/10 Terrible

Guadalupe

Stayed 2 nights in Jan 2025

6/10 Okay

Jim

Travelled with family
Liked: Cleanliness
$54 per night for guest parking and mandatory valet service. The elevator is a death trap and the pool was closed for maintenance.
Stayed 1 night in Mar 2025

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great trip

It was amazing
Stayed 1 night in Mar 2025

10/10 Excellent

Jorge, Deerfield Beach

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Meghan

Stayed 3 nights in Dec 2024

10/10 Excellent

Amarina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

alicia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was helpful. Had to take the stairs down from the 11 th floor. The elevator were slow and always full.
Stayed 2 nights in Mar 2025

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, room comfort

I do recommend

The staff are are amazing at what they do! Everyone from the bartenders to our concierge Max are so very professional. The hotel location is great, there is so much to do within a few steps or a short uber ride from the hotel.
Stayed 2 nights in Mar 2025

4/10 Poor

Juan

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Not a good impression

The bathroom clogged twice and the second time it flooded the whole room while nobody answered the phone at reception. There were no USB connections anywhere and only two outlets on the wall. The restaurant had no hostess and waited in vain to eventually go eat elsewhete
Stayed 2 nights in Mar 2025

8/10 Good

Luis Alberto

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent, except for the breakfast, which was not very good.
Stayed 2 nights in Mar 2025

6/10 Okay

Dillon

Stayed 2 nights in Mar 2025

10/10 Excellent

Stephanie

Stayed 3 nights in Feb 2025

10/10 Excellent

margaret

Stayed 1 night in Mar 2025

6/10 Okay

Jennifer

Liked: Staff & service
Needs upgrades
Stayed 2 nights in Mar 2025

10/10 Excellent

KEVIN

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Felicia

Stayed 1 night in Mar 2025

6/10 Okay

Juan

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Only one of the elevators was working the entire long weekend. There was a debutante ball and the hotel was packed to the gills. People were walking down or so flights, since the only elevator would be packed every single time. Also the hotel is old and a bit run down. It was nice to begin with, but really needs updating. Also, waited 47 minutes to get mu car from the valet. Pretty bad.
Stayed 2 nights in Feb 2025

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice!

Our stay at the Fairmont was unplanned. We came to town for a convention and booked two nights elsewhere. We then decided to stay another night and had to find a different hotel. The Fairmont was available and it was a lovely, unexpected surprise! It’s not a new hotel, but has been kept in very good condition. I love the feel of the era gone by that it maintains. I had several interactions with different members of the staff, and they were all extremely friendly and helpful. We agreed that if we come back to Dallas, we would stay there again.
Stayed 1 night in Mar 2025

10/10 Excellent

laurance

Liked: Cleanliness, staff & service, property conditions & facilities
G
Stayed 1 night in Mar 2025

4/10 Poor

Miguel

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
I was really disappointed with my stay at the Fairmont Dallas. From the moment I arrived, it was clear that service was not a priority—no one offered to help with my bags, and the lobby felt completely deserted. The people at the front desk were borderline rude, acting like they couldn't be bothered to assist guests. Everything about this place felt neglected, and I definitely won’t be staying here again.
Stayed 1 night in Jan 2025

10/10 Excellent

Ash

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Slept so well. Super close to Mavericks game and walkable to some great areas.
Stayed 2 nights in Mar 2025

4/10 Poor

Brittany

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Mar 2025