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Embassy Suites by Hilton Dallas Frisco Hotel & Convention Center

3.5 star property

Photo gallery for Embassy Suites by Hilton Dallas Frisco Hotel & Convention Center

Meeting facility
Ballroom
Exterior
Reception
Hallway

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking available
  • 24/7 front desk
  • Gym

Explore the area

View map
7600 John Q Hammons Dr, Frisco, TX, 75034
  • Place, Comerica Center
    ‪3 min walk‬
  • Place, Stonebriar Centre Mall
    ‪5 min walk‬
  • Place, Ford Center
    ‪19 min walk‬
  • Airport, Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪26 min drive‬

Room options

View all photos for Suite, Accessible, Non Smoking (Roll-in Shower)

1 bedroom, premium bedding, in-room safe, desk

Suite, Accessible, Non Smoking (Roll-in Shower)

10.0 out of 10
Exceptional
(4 reviews)
  • 45 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Allergy Friendly (Wellness, In-room air purification)

1 bedroom, premium bedding, in-room safe, desk

Room, 2 Queen Beds, Non Smoking, Allergy Friendly (Wellness, In-room air purification)

9.0 out of 10
Wonderful
(2 reviews)
  • 45 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Allergy Friendly (Wellness, In-room air purification)

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, Non Smoking, Allergy Friendly (Wellness, In-room air purification)

7.4 out of 10
Good
(3 reviews)
  • 45 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Room, 1 King Bed, Non Smoking

Presidential Room, 1 King Bed, Non Smoking

Presidential Room, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(58 reviews)
  • 44 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Corner

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, Non Smoking, Corner

8.0 out of 10
Very good
(1 review)
  • 68 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 2 Queen Beds, Non Smoking

View from room

Premium Suite, 2 Queen Beds, Non Smoking

7.0 out of 10
Good
(4 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Premium Suite, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

View from room

Premium Suite, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

View from room

Suite, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

8.0 out of 10
Very good
(1 review)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Accessible, Non Smoking (Hearing)

View from room

Suite, 1 Bedroom, Accessible, Non Smoking (Hearing)

8.8 out of 10
Excellent
(8 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Premium Suite, 1 King Bed

1 bedroom, premium bedding, in-room safe, desk

Premium Suite, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

View from room

Suite, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(67 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Balcony

Suite, 1 King Bed, Balcony | View from room

Suite, 1 King Bed, Balcony

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Suite, 1 King Bed, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Premier Suite, 1 King Bed, Non Smoking

  • 45 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Accessible, Non Smoking (Hearing)

1 bedroom, premium bedding, in-room safe, desk

Suite, Accessible, Non Smoking (Hearing)

9.6 out of 10
Exceptional
(9 reviews)
  • 45 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Accessible, Bathtub

1 bedroom, premium bedding, in-room safe, desk

Suite, Accessible, Bathtub

  • 45 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Balcony

View from room

Room, 1 King Bed, Non Smoking, Balcony

9.2 out of 10
Wonderful
(19 reviews)
  • 45 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Suite, 1 Queen Bed, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Premier Suite, 1 Queen Bed, Non Smoking

  • 45 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Non Smoking (Roll-in Shower)

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 Queen Bed, Non Smoking (Roll-in Shower)

  • 45 sq m
  • Sleeps 4
  • 1 Queen Bed

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About the area

Frisco

When you stay at Embassy Suites by Hilton Dallas Frisco Hotel & Convention Center in Frisco, you'll be connected to the convention center, within a 5-minute drive of Stonebriar Centre Mall and Ford Center. .This family-friendly hotel is 12.6 mi (20.3 km) from Galleria Dallas and 1.8 mi (3 km) from The Shops at Legacy.

What's nearby

  • Comerica Center - 3 min walk - 0.3 km
  • Riders Field - 5 min walk - 0.5 km
  • Stonebriar Centre Mall - 5 min walk - 0.5 km
  • Ford Center - 19 min walk - 1.6 km
  • KidZania USA - 1 min drive - 0.4 km

Getting around

  • Dallas-Fort Worth Intl. Airport (DFW) - 23 min drive

Restaurants

  • ‪The Cheesecake Factory - ‬12 min walk
  • ‪Starbucks - ‬9 min walk
  • ‪Chick-fil-A - ‬9 min walk
  • ‪Copper & Steel Table And Bar - ‬7 min walk
  • ‪Nordstrom Ebar Artisan Coffee - ‬9 min walk

About this property

Embassy Suites by Hilton Dallas Frisco Hotel & Convention Center

Art Deco hotel with free breakfast connected to the convention center in Frisco
Embassy Suites by Hilton Dallas Frisco Hotel & Convention Center offers 330 accommodations with laptop-compatible safes and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds and desks. Beds feature premium bedding. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. 37-inch flat-screen televisions come with premium cable channels and pay movies. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 330 guestrooms featuring refrigerators and microwaves. Your bed comes with premium bedding, and all rooms are furnished with double sofa beds. 37-inch flat-screen televisions with cable programming provide entertainment, while wireless internet access (surcharge) keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Don't miss out on recreational opportunities including an indoor pool and a 24-hour fitness center. This Art Deco hotel also features wireless internet access (surcharge), concierge services, and gift shops/newsstands.
For lunch or dinner, stop by Lobby Bar, a bar/lounge that specializes in American cuisine. You can also grab snacks at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. A complimentary full breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Frisco? This hotel has 90000 square feet (8361 square meters) of space consisting of a conference center and 50 meeting rooms. Self parking (subject to charges) is available onsite.
A complimentary full breakfast is served each morning between 6:00 AM and 9:00 AM. A complimentary manager's reception is offered each day.
Lobby Bar - This lobby lounge specializes in American cuisine and serves lunch and dinner. A children's menu is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 4.95 per 24-hour period)
  • Available in some public areas: WiFi (USD 10.95 per 24-hour period)

Parking and transport

  • Covered parking on site (USD 22 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Lobby Bar

Things to do

  • 24-hour gym
  • Indoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate bedroom
  • Snack bar/deli
  • Travel cot

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • 50 meeting rooms
  • Conference centre (90,000 square foot of space)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 14 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 2005
  • Designated smoking areas

Room amenities

Bedroom

  • Double sofa bed
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Living room
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 75
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay, plus a deposit of USD 75.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 70 lbs per pet)

Children and extra beds

Children are welcome
4 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • 0.975 percent destination fee will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: USD 4.95 per 24-hour period (rates may vary)
  • Fee for wireless internet in public areas: USD 10.95 per 24-hour period (rates may vary)
  • Covered self parking fee: USD 22 per night (in/out privileges)
  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: USD 75 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Dallas-Frisco Hotel Convention Center
Embassy Suites Hotel Convention Center
Embassy Suites Convention Center
Embassy Suites Hilton Dallas Frisco Convention Ctr Hotel
Embassy Suites Hilton Dallas Convention Ctr Hotel
Embassy Suites Hilton Dallas Frisco Convention Ctr
Embassy Suites Hilton Dallas Convention Ctr
Embassy Suites Dallas Frisco Hotel Convention Center Spa
Embassy Suites Hilton Dallas Convention Ctr Hotel
Embassy Suites Hilton Dallas Frisco Convention Ctr
Embassy Suites Hilton Dallas Convention Ctr
Embassy Suites by Hilton Dallas Frisco Convention Ctr Spa
Embassy Suites by Hilton Dallas Frisco Convention Ctr Spa
Embassy Suites Hilton Dallas Frisco Convention Ctr Hotel
Embassy Suites Dallas Frisco Hotel Convention Center Spa

Embassy Suites by Hilton Dallas Frisco Hotel & Convention Center Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 580 out of 1001 reviews
Rating 8 - Good. 194 out of 1001 reviews
Rating 6 - Okay. 106 out of 1001 reviews
Rating 4 - Poor. 55 out of 1001 reviews
Rating 2 - Terrible. 66 out of 1001 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Shirleystrange68@gmail.com

Was happy with all services. But never emailed me receipt for our stay. I’m having a problem getting someone to help me???
Stayed 3 nights in Jun 2025

4/10 Poor

Laura

Travelled with family
Disliked: Cleanliness, amenities
The staff was very friendly, but our stay was not good at all. When we first arrived we were placed in the wrong room. We were told that at 3 our room that they were moving us to would be ready, but it was not. They told us that the room was given to another guest. Then we were given another room that the door lock was broken so we had to wait for another room. Finally we got a room only to get to that room and it smelling so strong of weed. At that time there was no other room to put us in. It was just a whole mess from the time we got there. Then on top of everything the fire alarms went off at 4:00am and we had to evacuate the hotel. We were there for my youngest high school graduation, this was not how we planned this to go. And to top it off no compensation was offered I had to ask for points then was only given 10000 points, I thought they could do way better than that.
Stayed 1 night in Jun 2025

10/10 Excellent

Kiera

Stayed 1 night in Jun 2025

2/10 Terrible

Alexandria

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

2/10 Terrible

Rita

Stayed 2 nights in May 2025

10/10 Excellent

Jayrone

Stayed 1 night in Jun 2025

2/10 Terrible

Casandra

Disliked: Cleanliness, amenities, property conditions & facilities
I've left reviews and reached out everywhere. I want this stay refunded and will not be returning to this property.
Stayed 4 nights in Jun 2025

10/10 Excellent

Benjamin Jacob

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great property to stay at! Coming back for sure
Stayed 3 nights in Jun 2025

10/10 Excellent

Cindy

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

2/10 Terrible

matthew

Travelled with family
Disliked: Cleanliness, amenities
I especially liked the kicked in door and the wet floors. The dirty beds gave a very rustic feel. Thanks for a great weekend.
Stayed 2 nights in Jun 2025

4/10 Poor

Shaleah

Liked: Property conditions & facilities
Disliked: Cleanliness
It was ok. Didn’t like that the toilet had yellow on the seat which was really disgusting and there was a stain on the comforter.
Stayed 1 night in Jun 2025

10/10 Excellent

Saul

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Terry

Liked: Cleanliness
Stayed 3 nights in May 2025

10/10 Excellent

Davey

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice facility, clean, comfortable
Stayed 2 nights in Jun 2025

10/10 Excellent

Karl

Stayed 3 nights in May 2025

2/10 Terrible

Debra

Stayed 2 nights in Mar 2025

6/10 Okay

Scott

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The 4am false fire alarm was inconvenient
Stayed 1 night in Jun 2025

8/10 Good

SHARON

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had a crazy incident around 4:00 am and had to evacuate the hotel by stairs, I didn’t have chance to wear shoe. Hope they will give compensation to guest. I really love Embassy Suites
Stayed 2 nights in Jun 2025

10/10 Excellent

Slade

Stayed 2 nights in Jun 2025

10/10 Excellent

phyllis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Srinivas

Spacious rooms. But no food served by the restaurants until 4PM
Stayed 1 night in Jun 2025

6/10 Okay

Victoria

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort

Unsatisfactory Plumbing

Unfortunately, this hotel has plumbing issues. My first day there was no water from 10 am to 5 pm due to repairs. Not a big deal, as I was out all day. However, that evening I could get nothing but nearly scalding hot water in the shower. And, when I tried to wash my hair in the sink, I could get only lukewarm water. No cold. No hot. I believe the sink was worked on the next day while I was out, as one of the handles fell off when I used it and there was cold and hot water. However, the shower still had only very very hot water. No possible way you could shower in it. The next day I asked for help again and the engineer came to my room, took apart the fixture and fixed the shower. It's not a super fancy hotel, and the breakfast is great, but you'd think hot and cold water in the room would be a given. The only accomodation offered was a suggestion that they could let me use a different room to shower. Not very convenient.
Stayed 6 nights in May 2025

2/10 Terrible

Samir

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
bathroom is very dirty and toilet flush is not working also.
Stayed 1 night in May 2025

10/10 Excellent

Trinae

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025