Comfort Suites West Dallas - Cockrell Hill

2.5 star property

Photo gallery for Comfort Suites West Dallas - Cockrell Hill

Exterior
In-room safe, desk, iron/ironing board, free WiFi
In-room safe, desk, iron/ironing board, free WiFi
Seasonal outdoor pool
In-room safe, desk, iron/ironing board, free WiFi

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • Parking included
  • Housekeeping
  • Laundry

Explore the area

Map
4275 Dfw Turnpike, Cockrell Hill & I 30, Dallas, TX, 75211
  • Kay Bailey Hutchison Convention Center
    ‪7 min drive‬
  • American Airlines Center
    ‪8 min drive‬
  • Dallas Market Center
    ‪9 min drive‬
  • Dallas, TX (DAL-Love Field)
    ‪14 min drive‬

Room options

Suite, Accessible, Non Smoking

  • Sleeps 5
  • 2 Queen Beds OR 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, Non Smoking

  • Sleeps 4
  • 1 King Bed OR 1 Double Sofa Bed

Suite, Non Smoking

  • Sleeps 5
  • 2 Queen Beds OR 1 Double Sofa Bed

Similar properties

About the area

Dallas

With a stay at Comfort Suites West Dallas - Cockrell Hill, you'll be centrally located in Dallas, within a 10-minute drive of Kay Bailey Hutchison Convention Center and American Airlines Center. .This hotel is 7.9 mi (12.7 km) from Dallas Market Center and 10.6 mi (17.1 km) from Six Flags Over Texas.

What's nearby

  • Kay Bailey Hutchison Convention Center - 7 min drive - 10.7 km
  • Dallas World Aquarium - 7 min drive - 11.1 km
  • American Airlines Center - 8 min drive - 11.4 km
  • Dallas Zoo - 8 min drive - 11.1 km
  • Dallas Market Center - 9 min drive - 14.0 km

Getting around

  • Beckley Stop - 7 min drive
  • Dallas Union Station - 15 min drive
  • Love Field Airport (DAL) - 28 min drive

Restaurants

  • ‪Chick-fil-A - ‬8 min walk
  • ‪Whataburger - ‬7 min walk
  • ‪Starbucks - ‬6 min walk
  • ‪Domino's Pizza - ‬4 min drive
  • ‪The Mixing Bowl Bakery - ‬4 min drive

About this property

Comfort Suites West Dallas - Cockrell Hill

Hotel in Dallas with free breakfast and a fitness center
Comfort Suites West Dallas - Cockrell Hill offers 70 air-conditioned accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas and include sofa beds. LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and hair dryers.

This Dallas hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Make yourself at home in one of the 70 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Enjoy recreational amenities such as a fitness center and a seasonal outdoor pool. This hotel also features complimentary wireless internet access, gift shops/newsstands, and a vending machine.
Grab a bite from the snack bar/deli serving guests of Comfort Suites West Dallas - Cockrell Hill. A complimentary buffet breakfast is included.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.
Guests are offered a complimentary buffet breakfast.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast
  • Snack bar/deli

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Sofa bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in fee: USD 35.00
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Early check-in fee: USD 35.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Property is also known as

Comfort Suites West Dallas Cockrell Hill Hotel
Comfort Suites Hotel Dallas
Dallas Comfort Suites
Comfort Suites Park Central Hotel Dallas
Comfort Suites Cockrell Hill Hotel
Comfort Suites West Dallas Cockrell Hill
Comfort Suites Cockrell Hill
Comfort Suites West Dallas - Cockrell Hill Hotel
Comfort Suites West Dallas - Cockrell Hill Dallas
Comfort Suites West Dallas - Cockrell Hill Hotel Dallas

Comfort Suites West Dallas - Cockrell Hill Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 431 out of 897 reviews
Rating 8 - Good. 272 out of 897 reviews
Rating 6 - Okay. 90 out of 897 reviews
Rating 4 - Poor. 46 out of 897 reviews
Rating 2 - Terrible. 58 out of 897 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Patricia

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort

My stay

My room had black mold in the closet, I had to ask for my room to be cleaned twice. There were cockroaches in my room, the front desk was alerted. There were huge cockroaches in the lobby, I refused to eat there and had to go to my own expense to get breakfast. Pierre, the night clerk was awesome and wrote down my complaints and was very pleasant. Otherwise I was put on hold for 15 minutes - just trying to get someone to clean. I was there for 8 days, worst experience ever. Room 314
Stayed 8 nights in Jan 2025

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities

This hotel will be temporarily shut down

These are excerpts from the email I sent General "Manager" Leeroy Russell... He did not respond to email or fax. • Black mold was observed in the closet. • Baby ants were observed in the room. While not immediately alarming, Pierre (their absolute BEST employee) mentioned that maintenance is not allowed in rooms unless the guest is present. This policy seems impractical, as it would delay urgent maintenance requests (e.g., a malfunctioning AC on a hot day). • This morning, I was shocked to find several cockroaches inside my closet when I removed my (thankfully sealed) suitcase. Two attached themselves to the outside of my suitcase and ended up on the unused bed. While I attempted to catch and kill them, they were too quick. The following has already happened or is happeninig now as a result of the non-response. • File a complaint with Dallas County Health & Human Services regarding the presence of cockroaches, ants, and black mold. • Submit a formal complaint to Choice Hotels corporate. • Report the issues to Hotels.com. • Initiate chargebacks for the charges billed through Hotels.com, which will result in additional costs for your hotel. • Publicly document my experience on social media platforms. • Contact local news media regarding the conditions observed. • Pursue additional legal actions as warranted. Conclusion: DO NOT STAY AT THIS HOTEL. I do not THINK this is part of Corporate, rather a franchise, but it is in bad shape.
Stayed 9 nights in Jan 2025

10/10 Excellent

Gerardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

Julian

Stayed 1 night in Jan 2025

8/10 Good

Randi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Maluisa

Travelled with group
Stayed 1 night in Jan 2025

10/10 Excellent

Roman

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Lillian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Mauricio

Stayed 5 nights in Jan 2025

10/10 Excellent

Oscar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

David

Liked: Staff & service
Stayed 2 nights in Jan 2025

4/10 Poor

Ruby Brown

Travelled with family
Disliked: Staff & service

The Worst

This was the worst, the tv didn’t work and I call to ask for someone to fix the tv the lady at the desk lied and said housekeeping knocked on my door which they didn’t, I paid for 2 days and only stayed 1 night and they didn’t want to refund my money for the night I didn’t stay. I will never come back to this hotel it was the worst and it smell like someone was smoking weed. Lusender I guess that’s her name is the worst, Never again!!
Stayed 2 nights in Jan 2025

10/10 Excellent

Marney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Balqees

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Mario

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place
Stayed 2 nights in Nov 2024

10/10 Excellent

Desiree

Stayed 1 night in Jan 2025

10/10 Excellent

Victoria

Stayed 2 nights in Dec 2024

10/10 Excellent

Phelicia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

Tabassum

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Very bad experience.
Stayed 1 night in Dec 2024

10/10 Excellent

Jose

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good service
Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Rosalie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

4/10 Poor

Nitrick

Stayed 2 nights in Nov 2024

10/10 Excellent

Guadalupe T

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

6/10 Okay

Ruth

Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024