Comfort Suites The Colony - Plano West

2.5 star property

Photo gallery for Comfort Suites The Colony - Plano West

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking
Exterior
Lobby
Indoor pool
Coffee service

Reviews

7.2 out of 10
Good

Popular amenities

  • Pet-friendly
  • Housekeeping
  • Gym
  • Laundry

Explore the area

View map
4796 Memorial Dr, The Colony, TX, 75056
  • Place, The Colony Five Star Complex
    ‪8 min walk‬
  • Place, Grandscape
    ‪15 min walk‬
  • Place, Toyota Motor North America Headquarters
    ‪5 min drive‬
  • Airport, Dallas, TX (DAL-Love Field)
    ‪25 min drive‬

Room options

1 King Bed, Suite, Nonsmoking, Accessible

7.4 out of 10
Good
(16 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

2 Queen Beds, Suite, Nonsmoking, Accessible

7.8 out of 10
Good
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

SUITE, 1 KING BED NON SMOKING

7.0 out of 10
Good
(27 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

SUITE, 2 QUEEN BEDS. NON SMOKING

7.2 out of 10
Good
(33 reviews)
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

Reviews

Comfort Suites The Colony - Plano West Reviews

7.2

Good

7.4/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness
Rating 10 - Excellent. 355 out of 1000 reviews
Rating 8 - Good. 248 out of 1000 reviews
Rating 6 - Okay. 152 out of 1000 reviews
Rating 4 - Poor. 109 out of 1000 reviews
Rating 2 - Terrible. 136 out of 1000 reviews

Reviews

10/10 Excellent

Rachel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

2/10 Terrible

shameka

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in room 105. The room had a mold odor. The Rep at the front desk opened the room for us and begin spraying something from a spray bottle, I assume to try and block the odor. The bathroom light was horrible so there was a lamp on the counter for extra lighting. All the fixtures had rust stains. The towel rack was hanging from the wall. When you walk into the hotel it had an ODOR. This hotel deseves 0 stars.
Stayed 1 night in Aug 2025

2/10 Terrible

Hannah

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
...
Stayed 1 night in Aug 2025

2/10 Terrible

Juan

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Los dos cuartos que los dieron a prestaban a puro perro
Stayed 3 nights in Aug 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Sonja

Stayed 1 night in Jul 2025

6/10 Okay

Iris

Travelled with family
Disliked: Property conditions & facilities
No piscina, los pisos en el pasillo están malos
Stayed 4 nights in Jul 2025

6/10 Okay

Debra

Stayed 2 nights in Jul 2025

8/10 Good

CARMINA

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities

Shining Lights

Overall, the stay was good, it was nice and quiet. Although, with the lights flickering and my room 205 has curtains that do not close and the light from the parking lot shines in, it could have been an excellent stay.
Stayed 2 nights in Jul 2025

10/10 Excellent

Eli

Stayed 2 nights in Jul 2025

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend wedding trip

The hotel was really nice, the king-size suite comfy bed great size room. No complaints, the complimentary breakfast was also great. Will definitely stay again.
Stayed 3 nights in Jul 2025

10/10 Excellent

Annette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Charles

Not up to par in comparison to other Comfort Suites I have stayed in.
Stayed 2 nights in Jun 2025

2/10 Terrible

Stephanie

Stayed 2 nights in Jul 2025

2/10 Terrible

Arnulfo

Disliked: Cleanliness, staff & service, property conditions & facilities
The property could use some up keep. The picture posted on the ad is not true, no hot tub in room. False advertising. Bed sparse was dirty. Not at all what we expected.
Stayed 1 night in Jul 2025

2/10 Terrible

TAMARA

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The first room we had there was no phone to call the front desk, one of the bed was not stable on the platform so every time you sat on the bed, it tipped to the other side, had to go down to the front desk to have the manager come and take care of it the place was outdated and look nothing like the picture on the website. The first room was not clean so the move us to another room, if I had a chance I would've found another hotel because I had paid in advance I didn't want to loose my money. I will go on the hotel site for my next stay and not use this again. This hotel should be condemned.
This is the bed as we pulled it back to check for bedbugs the stains on the comforter
The phone was there but no connection just a phone sitting there as a prop.
The condition of the tub then they never came to change the towels or even to clean the room
Stayed 3 nights in Jul 2025

8/10 Good

Vannath, Austin

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great even breakfast only thing carpet felt sticky.
Stayed 1 night in Jul 2025

2/10 Terrible

Markeisha

Stayed 1 night in Jun 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Good

The check-in service was good and fast, the staff was very friendly, the breakfast was good, the room was clean but smells like mold and the a/c was too noisy.
Stayed 3 nights in Jun 2025

4/10 Poor

Datroynard

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Lights wasn’t working in the bathroom r over the sink the counter wasn’t finished . Floor was stained the pool was off limits we seen roaches at breakfast so we didn’t eat breakfast
Stayed 2 nights in Jun 2025

6/10 Okay

Stephen

Liked: Room comfort
Problems checking. First time I’ve gone to a hotel and they wouldn’t check to see if my room was ready a little early. Then problems checking in for some reason. Room was nice, sink faucet was broken but everything else was fine.
Stayed 1 night in Jun 2025

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stay was nice and the location was close to everything we needed during our visit, would recommend for a nice budget stay.
Stayed 3 nights in Jun 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2025

10/10 Excellent

Virgie

Stayed 2 nights in May 2025

10/10 Excellent

Porshia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025