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Comfort Suites The Colony - Plano West

2.5 star property

Photo gallery for Comfort Suites The Colony - Plano West

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking
Lobby
Exterior
Coffee service
Indoor pool

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
4796 Memorial Dr, The Colony, TX, 75056
  • Place, Topgolf The Colony
    ‪5 min walk‬
  • Place, The Colony Five Star Complex
    ‪8 min walk‬
  • Place, Grandscape
    ‪15 min walk‬
  • Airport, Dallas, TX (DAL-Love Field)
    ‪26 min drive‬

Room options

View all photos for 1 King Bed, Suite, Nonsmoking, Accessible

Desk, blackout curtains, iron/ironing board, free WiFi

1 King Bed, Suite, Nonsmoking, Accessible

7.4 out of 10
Good
(16 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for 2 Queen Beds, Suite, Nonsmoking, Accessible

2 Queen Beds, Suite, Nonsmoking, Accessible

2 Queen Beds, Suite, Nonsmoking, Accessible

7.8 out of 10
Good
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for SUITE, 1 KING BED NON SMOKING

Desk, blackout curtains, iron/ironing board, free WiFi

SUITE, 1 KING BED NON SMOKING

7.0 out of 10
Good
(28 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for SUITE, 2 QUEEN BEDS. NON SMOKING

SUITE, 2 QUEEN BEDS. NON SMOKING

SUITE, 2 QUEEN BEDS. NON SMOKING

7.2 out of 10
Good
(33 reviews)
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

Property amenity
Clarion Hotel The Colony - Plano West
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.2 out of 5, Very good, 1,000 reviews
The price is AU$120
includes taxes & fees
6 Jan - 7 Jan 2026
Clarion Hotel The Colony - Plano West

About the area

The Colony

With a stay at Comfort Suites The Colony - Plano West, you'll be centrally located in The Colony, within a 10-minute drive of Legacy West and The Shops at Legacy. .This hotel is 13.4 mi (21.6 km) from Galleria Dallas and 5.8 mi (9.4 km) from Stonebriar Centre Mall.

What's nearby

  • Topgolf The Colony - 5 min walk - 0.5 km
  • The Colony Five Star Complex - 8 min walk - 0.7 km
  • Grandscape - 15 min walk - 1.3 km
  • Hawaiian Falls The Colony - 17 min walk - 1.4 km
  • Hawaiian Falls Adventure Park - 17 min walk - 1.4 km

Getting around

  • North Carrollton-Frankford Station - 14 min drive
  • Dallas Medical-Market Center Station - 26 min drive
  • Love Field Airport (DAL) - 37 min drive

Restaurants

  • ‪McDonald's - ‬15 min walk
  • ‪Chick-fil-A - ‬9 min walk
  • ‪Sonic Drive-In - ‬5 min walk
  • ‪Balanced Rock Brewing - ‬10 min walk
  • ‪Kroger Fuel Station - ‬15 min walk

About this property

Comfort Suites The Colony - Plano West

Hotel in The Colony with free breakfast and a fitness center
Comfort Suites The Colony - Plano West offers 71 accommodations with coffee/tea makers and hair dryers. 40-inch LCD televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 18 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 71 guestrooms featuring refrigerators and microwaves. 40-inch LCD televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Don't miss out on recreational opportunities including an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access and a television in a common area.
A complimentary on-the-go breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in The Colony? This hotel has 540 square feet (49 square meters) of space consisting of conference space and 2 meeting rooms. Free self parking is available onsite.
A complimentary on-the-go breakfast is served each morning between 6:30 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • 540 square feet of conference space

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from January 27 2025 to December 31 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
2 total (up to 25 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 18 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Comfort Suites Stonebriar Mall
Comfort Suites Stonebriar Mall Hotel
Comfort Suites Stonebriar Mall Hotel The Colony
Comfort Suites Stonebriar Mall The Colony
Comfort Suites Colony Plano West Hotel
Comfort Suites Plano West Hotel
Comfort Suites Colony Plano West
Comfort Suites Plano West
Comfort Suites The Colony - Plano West Hotel
Comfort Suites The Colony - Plano West The Colony
Comfort Suites The Colony - Plano West Hotel The Colony

Comfort Suites The Colony - Plano West Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 358 out of 1006 reviews
Rating 8 - Good. 243 out of 1006 reviews
Rating 6 - Okay. 153 out of 1006 reviews
Rating 4 - Poor. 112 out of 1006 reviews
Rating 2 - Terrible. 140 out of 1006 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Tracy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will stay again
Stayed 3 nights in Aug 2025

10/10 Excellent

J

Stayed 1 night in Sep 2025

10/10 Excellent

Brian

Stayed 2 nights in Sep 2025

2/10 Terrible

Nicole

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
I usually have a great experience when i use expedia but this comfort inn was very disappointing. The room i rented i did not get. I rented a king size bed with a jacuzzi in it. They put me in a queen size bed suite without a jacuzzi. The carpets were wet and dirity and the room was so humid that the a/c was not able to help it. We told the hotel staff and the switched rooms but it was the exact same way. The bed was uncomfortable and the pillows were small and not vey comfortable at all. I originally rented for two nights but we check out after the first night. It seemed as if the owner is maintaining this hotel on the cheap. Very disappointing.
Stayed 2 nights in Sep 2025

4/10 Poor

Francis

Disliked: Cleanliness
Hair balls in the shower and tub. Broken mirror in the room side exit doors open
Stayed 1 night in Sep 2025

10/10 Excellent

Alejandro

Stayed 3 nights in Sep 2025

2/10 Terrible

Jake

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

Bed Bugs

Bed bugs in room 323, now having to deal with them at home. I'm furious.
Stayed 2 nights in Sep 2025

10/10 Excellent

Chel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very polite staff at check in, room was extremely clean, AC was
Stayed 2 nights in Sep 2025

8/10 Good

Azhar

Stayed 2 nights in Sep 2025

8/10 Good

Ashley

Stayed 1 night in May 2025

2/10 Terrible

Dalen

Stayed 2 nights in Sep 2025

10/10 Excellent

Sathyakala

Liked: Cleanliness
All good
Stayed 1 night in Aug 2025

2/10 Terrible

Victoria

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Would not recommend. Room not cleaned properly, floor dirty, nightstand had something sticky on it, toilet cracked, fire sprinkler was covered with plastic.
Stayed 1 night in Aug 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

DeLynn

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Justin

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2025

2/10 Terrible

eric

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
This is just one photo of many
Frozen refrigerator with past guest trash frozen
Rips in carpet all over
Stayed 1 night in Aug 2025

10/10 Excellent

Luis

Stayed 3 nights in Aug 2025

10/10 Excellent

Luis

Stayed 3 nights in Aug 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

4/10 Poor

Tiffaney

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Luis

Stayed 3 nights in Aug 2025

10/10 Excellent

Rachel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

2/10 Terrible

shameka

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in room 105. The room had a mold odor. The Rep at the front desk opened the room for us and begin spraying something from a spray bottle, I assume to try and block the odor. The bathroom light was horrible so there was a lamp on the counter for extra lighting. All the fixtures had rust stains. The towel rack was hanging from the wall. When you walk into the hotel it had an ODOR. This hotel deseves 0 stars.
Stayed 1 night in Aug 2025

2/10 Terrible

Hannah

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
...
Stayed 1 night in Aug 2025