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Portland Regency Hotel & Spa

3.5 star property

Photo gallery for Portland Regency Hotel & Spa

Front of property
Creator video - submitted by IC
Exterior
Deluxe Double Room
2 bars/lounges

Reviews

9.4 out of 10
Exceptional

Popular amenities

Explore the area

View map
20 Milk Street, Portland, ME, 04101
  • Place, Casco Bay Lines Ferry Terminal
    ‪3 min walk‬
  • Place, Merrill Auditorium
    ‪5 min walk‬
  • Place, Cross Insurance Arena
    ‪7 min walk‬
  • Airport, Portland, ME (PWM-Portland Intl. Jetport)
    ‪11 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(250 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

9.0 out of 10
Wonderful
(98 reviews)
  • 28 sq m
  • Sleeps 5
  • 2 Double Beds

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About the area

Portland

With a stay at Portland Regency Hotel & Spa, you'll be centrally located in Portland, within a 10-minute drive of Maine Mall and Casco Bay. .This spa hotel is 0.1 mi (0.2 km) from Fore Street Gallery and 0.1 mi (0.2 km) from Maine Sports Hall of Fame.

What's nearby

  • Casco Bay Lines Ferry Terminal - 3 min walk - 0.3 km
  • Merrill Auditorium - 5 min walk - 0.5 km
  • Cross Insurance Arena - 7 min walk - 0.6 km
  • Portland Museum of Art - 12 min walk - 1.0 km
  • State Theatre - 13 min walk - 1.1 km

Getting around

  • Portland Transportation Center - 9 min drive
  • Portland Intl. Jetport Airport (PWM) - 17 min drive

Restaurants

  • ‪Cuties - ‬1 min walk
  • ‪Blyth & Burrows - ‬1 min walk
  • ‪Portland Regency Hotel & Spa - ‬2 min walk
  • ‪Cheese Louise - ‬1 min walk
  • ‪Gritty McDuffs Brewing Company - ‬3 min walk

About this property

Portland Regency Hotel & Spa

Historic hotel with a full-service spa and airport shuttle service
Portland Regency Hotel & Spa offers 95 accommodations with iPod docking stations and laptop-compatible safes. Each accommodation is individually furnished. 37-inch LCD televisions come with premium digital channels. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers, bathrobes, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a hot tub, a sauna, and a fitness center.

Guests under 16 years old are not allowed in the hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 7 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Make yourself at home in one of the 95 individually furnished guestrooms, featuring refrigerators and iPod docking stations. 37-inch LCD televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with bathtubs or showers feature designer toiletries and hair dryers. Conveniences include laptop-compatible safes and coffee/tea makers, as well as phones with free local calls.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a hot tub, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services. Getting to nearby attractions is a breeze with the complimentary area shuttle.
Satisfy your appetite for brunch at the hotel's restaurant, Eighteen95, or stay in and take advantage of the room service (during limited hours). Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Full breakfasts are served on weekdays from 7:00 AM to 11:00 AM and on weekends from 8:00 AM to 1:00 PM for a fee.
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Portland? This hotel has 6000 square feet (557 square meters) of space consisting of conference space and 6 meeting rooms. A roundtrip airport shuttle is complimentary (available 24 hours).
Full breakfasts are available for a surcharge on weekdays between 7:00 AM and 11:00 AM and on weekends between 8:00 AM and 1:00 PM.
Eighteen95 - This restaurant serves breakfast and brunch.
Armory Lounge - This bar serves lunch, dinner, and light fare. Happy hour is offered. Open daily.
Ironside Whiskey Bar - This bar specializes in American cuisine. Open select days.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of Historic Hotels of America.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle
  • Free area shuttle
  • Secured, uncovered valet parking on site (USD 35 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 8:00 AM to 1:00 PM on weekends; USD 13 to 35 per person
  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • Armory Lounge
  • Eighteen95
  • Ironside Whiskey Bar

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Sauna
  • Steam room

Family friendly

  • Free area shuttle
  • Free rollaway/extra bed
  • In-room cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Porter/bellhop
  • Wedding services

Business services

  • 6 meeting rooms
  • 6,000 square feet of conference space

Outdoors

  • Garden
  • On the bay

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium digital channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per accommodation, per night (maximum USD 200.00 per stay), plus a one-time cleaning fee of USD 50.00
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 13 to 35 per person
  • Uncovered valet parking fee: USD 35 per night (in/out privileges)
  • Pet fee: USD 50.00 per accommodation, per night (maximum USD 200.00 per stay) plus USD 50.00 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Guests under 16 years old are not allowed in the hot tub
Guests under 16 years old are not allowed in the spa

Property is also known as

Portland Regency
Portland Regency Hotel
Regency Hotel Portland
Regency Portland
Portland Regency Hotel & Spa Maine
Regency Hotel
Portland Regency & Portland
Portland Regency Hotel & Spa Hotel
Portland Regency Hotel & Spa Portland
Portland Regency Hotel & Spa Hotel Portland

Reviews

Portland Regency Hotel & Spa Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 1191 out of 1551 reviews
Rating 8 - Good. 232 out of 1551 reviews
Rating 6 - Okay. 90 out of 1551 reviews
Rating 4 - Poor. 24 out of 1551 reviews
Rating 2 - Terrible. 14 out of 1551 reviews

Reviews

10/10 Excellent

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and helpful. The front desk upgraded us to the governor’s suite, which was fabulous. The Armory Lounge in the hotel has great ambience, cocktails, and food. Maddie our server and bartender was excellent. We would definitely stay there again.
Stayed 1 night in Sep 2025

10/10 Excellent

Marjorie

Nice hotel in a perfect location. Easy walk to the water. Central to a lot of shopping and dining.
Stayed 1 night in Sep 2025

10/10 Excellent

Alexander, Belmont

Stayed 1 night in Sep 2025

10/10 Excellent

karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Amanda

Travelled with group
Liked: Cleanliness, amenities
Great rooms, quiet, toiletries are amazing. Location is perfect for walking
Stayed 1 night in Sep 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, very good sevice, nice accommodations
Stayed 1 night in Sep 2025

6/10 Okay

Jane, Seattle

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The location is wonderful. Very convenient to all major attractions. The room was comfortable and the bathroom was spacious. The biggest downside was the staff. From the moment we arrived, the valet was unfriendly and the front desk unwelcoming. It was such a disappointment when the front desk personnel does not make you feel welcome. Aside from the staff, the hotel room and location were very nice.
Stayed 2 nights in Sep 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convient to everything.
Stayed 1 night in Sep 2025

8/10 Good

Madeline

Liked: Staff & service, room comfort
amazing location, walking distance to everything we wanted to do. room was smaller than we expected and
Stayed 3 nights in Sep 2025

6/10 Okay

danny l

The room was just ok. The sink stopper did not hold water. The refrig dripped all the time. The bathroom lights flickered, which was frustrating
Stayed 3 nights in Sep 2025

10/10 Excellent

William

Stayed 1 night in Sep 2025

10/10 Excellent

Otilia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2025

10/10 Excellent

Kristin, Quaker Hill

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for one night and had a good experience overall. The property is centrally located and within easy walking distance to downtown Portland, which was very convenient. Staff were welcoming and friendly, which made check-in and our brief stay pleasant. Our room was as expected—clean and comfortable. There were a couple of minor issues: the bathroom sink didn’t seem to drain properly and left a bit of residue, and one of the lamps wasn’t working. Since we were only there for a single night, we didn’t raise these with staff, but otherwise everything was in good order. Overall, a nice stay with a great location and friendly service. We’d consider returning on a future trip.
Stayed 1 night in Sep 2025

10/10 Excellent

CAROL

Liked: Staff & service
The hotel staff was very accommodating, the spa was delightful, and the location convenient.
Stayed 1 night in Sep 2025

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, property conditions & facilities
We love this hotel! The view is unforgettable! The lobby fireplace is awesome.
Stayed 1 night in Sep 2025

10/10 Excellent

Steven, Queensbury

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic building, great staff and central to everything including the Nova Res Bier Cafe!
Stayed 1 night in May 2025

10/10 Excellent

CYNTHIA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderfully comfortable beds - free shuttle service - great location.
Stayed 1 night in Sep 2025

6/10 Okay

esty

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the balcony. Enjoyed relaxing in the room
Stayed 1 night in Aug 2025

10/10 Excellent

Jane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for a quick overnight. Right in downtown. Clean and friendly.
Stayed 1 night in Sep 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful historic hotel and a wonderful experience. From start to finish, consistent friendly customer service throughout. We enjoyed the ease of valet parking, check-in and superb service in all the hotel restaurants and spa. Perfect location, close to all attractions. Can't wait to return.
Stayed 3 nights in Aug 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 1 night in Aug 2025

10/10 Excellent

Marty

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025