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Serras Hotel

3.0 star property

Photo gallery for Serras Hotel

Exterior
Reception
Interior
Lobby
Dining

Reviews

7.6 out of 10
Good

Popular amenities

  • Gym
  • Room service
  • Breakfast included
  • Laundry
  • Parking included
  • 24/7 front desk

Explore the area

Map
Av. Miguel Sutil 4098, Cuiabá, MT, 78060-000
  • Shopping 3 Americas
    ‪11 min walk‬
  • Pantanal Shopping
    ‪5 min drive‬
  • Shopping Estação Cuiabá
    ‪6 min drive‬
  • Cuiaba (CGB-Marechal Rondon Intl.)
    ‪10 min drive‬

Room options

View all photos for Luxury Single Room, Bathtub (Master)

Luxury Single Room, Bathtub (Master) | Bathroom

Luxury Single Room, Bathtub (Master)

  • Sleeps 1
  • 1 Twin Bed

View all photos for Luxury Double Room, Bathtub (Master)

Luxury Double Room, Bathtub (Master) | Bathroom

Luxury Double Room, Bathtub (Master)

  • Sleeps 2
  • 1 Double Bed

View all photos for Luxury Double Room

Luxury Double Room

Luxury Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Luxury Triple Room

Luxury Triple Room

Luxury Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Luxury Single Room

Luxury Single Room

Luxury Single Room

  • Sleeps 1
  • 1 Twin Bed

Similar properties

Front of property

Hotel D'luca

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
4.7 out of 5, Exceptional, (473)
The price is AU$105
for 1 room
includes taxes & fees
2 July - 3 July
Hotel D'luca

About the area

Cuiabá

Located in Cuiabá (Jardim das Américas), Serras Hotel is within a 5-minute drive of Shopping 3 Americas and Our Lady of Rosary Church. .This hotel is 1.5 mi (2.5 km) from Rondon Museum and 1.7 mi (2.7 km) from FEMINA - Hospital Infantil e Maternidade.

What's nearby

  • Shopping 3 Americas - 11 min walk - 1.0 km
  • UFMT Zoo - 2 min drive - 2.2 km
  • Pantanal Shopping - 5 min drive - 4.0 km
  • Shopping Estação Cuiabá - 6 min drive - 5.8 km
  • Arena Pantanal - 6 min drive - 5.7 km

Getting around

  • Cuiaba (CGB-Marechal Rondon Intl.) - 18 min drive

Restaurants

  • ‪Padaria América - ‬9 min walk
  • ‪Marollo Restaurante - ‬9 min walk
  • ‪Faveri Carnes e Cia - ‬10 min walk
  • ‪Giraffas - ‬7 min walk
  • ‪Restaurante e Peixaria Okada - ‬13 min walk

About this property

Serras Hotel

Hotel in Cuiabá with free breakfast and a 24-hour fitness center
Serras Hotel offers 96 air-conditioned accommodations with safes. LCD televisions come with cable channels. This Cuiabá hotel provides complimentary wireless Internet access. Refrigerators and minibars are provided. Housekeeping is provided daily.
Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 96 air-conditioned rooms featuring refrigerators and minibars. LCD televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and desks, and housekeeping is provided daily.
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a terrace. Additional features at this hotel include complimentary wireless internet access, a television in a common area, and tour/ticket assistance.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. A complimentary buffet breakfast is served daily.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and a safe deposit box at the front desk. Event facilities at this hotel consist of a conference center and 3 meeting rooms. Free self parking is available onsite.
Guests are offered a complimentary buffet breakfast each morning.
Onsite venue - buffet restaurant.
24-hour room service is available.

Languages

Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily
  • A restaurant

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Conference centre

Outdoors

  • Terrace

Accessibility

  • Lift

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bathroom

  • Bidet
  • Private bathroom

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 7 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Serras
Serras Cuiaba
Serras Hotel
Serras Hotel Cuiaba
Serras Hotel Cuiaba, Brazil - Mato Grosso
Serras Hotel Hotel
Serras Hotel Cuiabá
Serras Hotel Hotel Cuiabá

Serras Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 21 out of 70 reviews
Rating 8 - Good. 23 out of 70 reviews
Rating 6 - Okay. 19 out of 70 reviews
Rating 4 - Poor. 3 out of 70 reviews
Rating 2 - Terrible. 4 out of 70 reviews

8.2/10

Cleanliness

7.6/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Leandro

Business traveller
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service

Limpeza e recepção foram muito ruins dessa vez

Primeira vez que fiquei no hotel foi excelente. A segunda vez, entretanto, foi péssima. Meu quarto estava com o banheiro sujo e o recepcionista foi irônico e desrespeitoso. No dia seguinte, porém, o gerente conversou comigo e fez um excelente atendimento, o que amenizou bastante a estadia. Acho que foi um caso isolado e o padrão deve ser bom como o da primeira vez. Vamos ver. Café da manhã é muito bom.
Stayed 2 nights in Feb 2025

8/10 Good

Sergio

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Fabio

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ATENDIMENTO E HOSPEDAGEM BOAS
Stayed 1 night in Feb 2025

10/10 Excellent

NAYANA

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

helio da silva vieira

Stayed 1 night in Jan 2025

4/10 Poor

Saulo

Disliked: Staff & service, property conditions & facilities, room comfort

Ruim

Me eganram, peguei o quarto por causa da banheira de hidromassagem, e simplesmente não funciona, e ninguém avisou.
Stayed 1 night in Dec 2024

10/10 Excellent

vitor

Stayed 4 nights in Dec 2024

2/10 Terrible

Gutemberg

Stayed 2 nights in Jul 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relativamente boa, com o conforto necessário, Bom café da manhã, tem de tudo. Academia deixa um pouco a desejar, mas funciona 24h o que é positivo.
Stayed 2 nights in Apr 2024

10/10 Excellent

GEDAILSA M

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024

6/10 Okay

vilmar

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort

ar condicionado

O ar condicionado era do modelo antigo, fazia muito barulho e não resfriava muito bem não
Stayed 2 nights in Jan 2021

8/10 Good

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019

2/10 Terrible

Donato

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

2 Estrelas no máximo!

Senhores do Hoteis.com não enganem seu consumidor! Hotel antigo, quarto ainda com chave, sem isolamento acústico, sem kit de higiene no banheiro, não trocam as toalhas, café da manhã básico (até as 9hs), banheiro limpado de qualquer jeito, camareiras andam de galocha pelos quartos e com roupas em má conservação.... enfim, não recomendo!!!
Stayed 2 nights in Aug 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Falta pessoal no apoio Falta shampoo Quarto muito pequeno
Stayed 1 night in Jul 2019

8/10 Good

ismael Rodrigo

Liked: Staff & service, room comfort
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Elogio serviços de internet excele, a recepção estativo todos muito educado e prestativo. Cafe da manha sensacional.!!
Stayed 3 nights in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quarto excelente. Limpeza impecável Academia com uma esteira boa, mas os equipamentos estão precários e precisando de manutenção/troca
Stayed 3 nights in Apr 2019

6/10 Okay

Alfredo augusto

Bueno, el aire acondicionado de es viejo suena mucho, el precio es alto para lo que ofrece, em comparacion de otros hoteles en cuiaba
Stayed 2 nights in Feb 2019

2/10 Terrible

Igor

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

Péssimo

A tmb não tinha controle , o controle do ar era de outro ar então não realizava as funções corretamente e não esfriava , a baheira de hidromassagem conquanto paguei pelo quarto mais caro tmb não funciona , ou seja o quarto tem as mesmas funções de um mais barato
Stayed 1 night in Feb 2019

6/10 Okay

FLAVIO, São Paulo.

Business traveller
Liked: Cleanliness
Faltou serviço do restaurante no sábado e domingo. Não tinha nada pra comer no hotel. Tive q ir pra rua pra achar alguma coisa.
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2019

8/10 Good

lucio flavio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
minha estadia foi muito tranquila.
Stayed 2 nights in Feb 2019

10/10 Excellent

Jessica, Paraná

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo hotel, muito confortável e limpo, ótimo café da manhã
Stayed 1 night in Feb 2019