Hotel Laam

3.5 star property

Photo gallery for Hotel Laam

Outdoor pool
Reception
Family Room
Exterior
Lobby sitting area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Laundry
  • Housekeeping
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

Map
Avenida Morelos #239 Colonia Centro, Cuernavaca, MOR, 62000
  • Borda Gardens
    ‪2 min walk‬
  • Cuernavaca Cathedral
    ‪7 min walk‬
  • Galerias Cuernavaca Mall
    ‪7 min drive‬

Room options

Family Room

  • 22 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room

  • Sleeps 2
  • 1 Double Bed

Executive Room

  • 16 sq m
  • Sleeps 1
  • 1 Queen Bed OR 1 Double Bed

Similar properties

About the area

Cuernavaca

Hotel Laam is centrally located in Cuernavaca, a 5-minute walk from Cuernavaca Cathedral and 7 minutes by foot from Robert Brady Museum. .This hotel is 3.3 mi (5.3 km) from Tabachines Golf Club and 4.7 mi (7.5 km) from Galerias Cuernavaca Mall.

What's nearby

  • Borda Gardens - 4 min walk - 0.4 km
  • Cuernavaca Cathedral - 5 min walk - 0.5 km
  • Robert Brady Museum - 7 min walk - 0.7 km
  • Tabachines Golf Club - 7 min drive - 5.4 km
  • Galerias Cuernavaca Mall - 7 min drive - 7.6 km

Getting around

  • Benito Juarez International Airport (MEX) - 96 min drive

Restaurants

  • ‪Restaurant & Pastelería Vienés - ‬3 min walk
  • ‪Iguanas Green's - ‬2 min walk
  • ‪Pancracio Casa de Comidas - ‬3 min walk
  • ‪Casa Tikal - ‬3 min walk
  • ‪La Cocotte Minute - ‬2 min walk

About this property

Hotel Laam

Hotel with free parking, a quick walk to Cuernavaca Cathedral
Hotel Laam offers 24 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies. Each accommodation is individually furnished and decorated. 32-inch LCD televisions come with cable channels. Bathrooms include showers.

This Cuernavaca hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Make yourself at home in one of the 24 air-conditioned rooms featuring LCD televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms with showers are provided.
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. This hotel also features complimentary wireless internet access and tour/ticket assistance.
Grab a bite from the snack bar/deli serving guests of Hotel Laam.
Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. Free self parking is available onsite.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Snack bar/deli

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

There is no front desk at this property
The host will greet guests on arrival
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Host will greet you

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

HOTEL LAAM Hotel
HOTEL LAAM CUERNAVACA
HOTEL LAAM Hotel CUERNAVACA

Hotel Laam Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 41 out of 73 reviews
Rating 8 - Good. 21 out of 73 reviews
Rating 6 - Okay. 5 out of 73 reviews
Rating 4 - Poor. 5 out of 73 reviews
Rating 2 - Terrible. 1 out of 73 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Agustin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
like it just did no realized no all room had air-conditioning.
Stayed 4 nights in May 2024

10/10 Excellent

MICHAEL

Liked: Cleanliness, staff & service, property conditions & facilities
Bien lugar
Stayed 1 night in Mar 2024

6/10 Okay

Jelen

Liked: Cleanliness, staff & service, property conditions & facilities
The pool was clean, warm and available.
Stayed 4 nights in Feb 2024

10/10 Excellent

Abraham

Stayed 1 night in Dec 2023

4/10 Poor

Yesenia

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

cuauhtemoc

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2022

8/10 Good

xavier

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 3 nights in Sep 2022

8/10 Good

xavier

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Good location. Need to pay more attention to clean de bathrooms
Stayed 1 night in Aug 2022

8/10 Good

xavier

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is at the side of main street, walking distance to shopping and Zocalo.
Stayed 3 nights in Aug 2022

10/10 Excellent

J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great older hotel but very well kept. The staff was very nice and attentive. I enjoyed the pool. It has a bus station where you can come and go from Mexico city less than a block away. Downtown is just about a 5 minute walk away.
Stayed 2 nights in Aug 2020

6/10 Okay

Verified traveller

Travelled with partner
A little noise, phone ringing, the noise from the pool, and the bed was uncomfortable
Stayed 2 nights in Mar 2020

8/10 Good

Love2travel, Toronto

Travelled with partner
Liked: Cleanliness, amenities
The hotel is a few minutes walk to City Center. Our room was big and clean, but maybe it’s on the ground floor, the washroom has some smell from the sewer. Although our booking had breakfast included, there were only coffee, cookies and a few bananas and apples, as we travelled more, we realized, this is Mexican continental breakfast. We didn’t use the swimming pool. Parking is convenient on hotel property. The front street is very busy.
Stayed 1 night in Feb 2020

10/10 Excellent

manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

omar

Travelled with family
Stayed 2 nights in Jan 2025

8/10 Good

Verified traveller

Travelled with family

Buen lugar

Bien en general, el personal es súper amable pero las almohadas estas terribles y la televisión no funciona bien con algunos canales
Stayed 2 nights in Feb 2025

10/10 Excellent

Eduardo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación, área tranquila y segura, personal amable y atento.
Stayed 2 nights in Jan 2025

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, property conditions & facilities
Buen hotel
Stayed 1 night in Jan 2025

10/10 Excellent

Lina

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Tuve un inconveniente con las sábanas y cobija, encontré cabellos pero inmediatamente me solucionaron, me gustó que nunca dudaron de lo que dije y resolvieron. Por eso regresaría ya que la alberca está muy bien, el personal amable y sobre todo la actitud ya que siempre me apoyaron en todo.
Stayed 2 nights in Nov 2024

10/10 Excellent

Sara Yolotzin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel es muy tranquilo, limpió y agradable, las habitaciones cuentan con aire acondicionado y toallas. El personal es muy amable y atento. Definitivamente regresaría.
Stayed 1 night in Dec 2024

10/10 Excellent

Arturo

Stayed 1 night in Nov 2024

10/10 Excellent

MARIA

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

4/10 Poor

Alexandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel está bien; limpio y con los servicios necesarios. El tema es que está junto a un jardín de eventos. Parece que la música está dentro de la habitación! No pudimos dormir hasta las 2:30 am que terminó la fiesta. Terrible!!!
Stayed 1 night in Nov 2024

10/10 Excellent

Fabiola

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen servicio.
Stayed 1 night in Oct 2024

8/10 Good

Estela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy cómoda la habitación y limpia.
Stayed 1 night in Jul 2024