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lastminute.com.au Verified Reviews
Very good!
4.0 of 5 guest rating
Room type Options Nightly price Book
Triple Room
18 square metres
2 Double Beds 1 King Bed
Room sleeps 3 guests
(up to 3 children)
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Other room types
Single Room
9 square metres
1 Double Bed
Room sleeps 1 guest
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Standard Double Room, 1 Double Bed
12 square metres
1 Double Bed
Room sleeps 2 guests
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Twin Room
22 square metres
2 Twin Beds
Room sleeps 2 guests
(up to 1 child)
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Get an overview of this hotel
Family-friendly Cuenca hotel in Downtown Cuenca with 2 restaurants

Popular property highlights

Breakfast included
Free valet parking
Free WiFi
24-hour business centre
Laundry facilities

A stay at Hotel Boutique Santa Lucia places you in the heart of Cuenca, steps from Calderon Park and 2 minutes by foot from Convent of the Assumption. This upscale hotel is 0.2 mi (0.4 km) from Esqueletologia Museum and 0.3 mi (0.5 km) from Museum of the Canari Identity.

Make yourself at home in one of the 20 guestrooms featuring espresso makers and LCD televisions. Your memory foam bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.

Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional amenities at this Victorian hotel include concierge services, babysitting (surcharge), and a hair salon. Guests can catch a ride on the shuttle (surcharge), which operates within 4 kilometers.

Enjoy Italian cuisine at SANTA LUCIA, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Quench your thirst with your favorite drink at the bar/lounge. A complimentary cooked-to-order breakfast is served daily from 6:30 AM to 11 AM.

Featured amenities include complimentary wired internet access, a 24-hour business center, and limo/town car service. Event facilities at this hotel consist of conference space and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

Languages spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

  • Wheelchair accessible
  • Hair salon
  • ATM/banking
  • Concierge services
  • Total number of rooms - 20
  • Number of floors - 3
  • Number of buildings/towers - 1
  • Airport transport (surcharge)
  • Conference space
  • Coffee/tea in common areas
  • Laundry facilities
  • Television in common areas
  • Garden
  • Library
  • Free breakfast
  • Safe-deposit box at front desk
  • Multilingual staff
  • Free newspapers in lobby
  • 24-hour front desk
  • Business centre
  • Porter
  • Express check-out
  • Dry cleaning/laundry service
  • Limo or Town Car service available
  • Wedding services
  • Express check-in
  • Designated smoking areas
  • Tours/ticket assistance
  • Free WiFi
  • Free wired Internet
  • Year Built – 1856
  • Area shuttle (surcharge)
  • Number of restaurants - 2
  • 24-hour business centre
  • Number of meeting rooms - 1
  • Free reception
  • Shopping centre shuttle (surcharge)
  • Snack bar/deli
  • Free self parking
  • Free valet parking
  • Computer station
  • Number of bars/lounges - 1
  • Number of coffee shops/cafes - 1
  • Daily
  • Luggage storage
  • Airport transport - pickup (surcharge)
  • Terrace
  • Free cooked-to-order breakfast
  • Babysitting or childcare (surcharge)
  • Wheelchair accessible: No

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Washer/dryer

Internet

Available in all rooms: Free WiFi , Wired internet access (surcharge)

Available in some public areas: Free WiFi , Free wired internet

Languages spoken

  • English
  • French
  • Italian
  • Spanish

Parking

Free self parking , Free valet parking

Room Amenities

Hotel Boutique Santa Lucia offers 20 accommodations with washers/dryers and espresso makers. Memory foam beds feature down comforters and premium bedding. A pillow menu is available. 42-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include safes and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Room service (limited hours)
  • Television
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Phone
  • Free local calls
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Washer/dryer
  • Espresso maker
  • Designer toiletries
  • Premium bedding
  • Turndown service
  • Free bottled water
  • Premium TV channels
  • Blackout drapes/curtains
  • In-room childcare (surcharge)
  • In-room massage available
  • Shower/tub combination
  • Cable TV service
  • HDTV
  • Free WiFi
  • Wired Internet access (surcharge)
  • Down comforter
  • Memory foam mattress
  • Pillow menu
  • LCD TV
  • TV size 42
  • TV size (measurement) inch
  • In-room climate control (heating)
  • Towels provided
  • Linens provided
  • Number of bathrooms: 1
  • Shampoo

Where to Eat

A complimentary cooked-to-order breakfast is served each morning between 6:30 AM and 11 AM. A complimentary manager's reception is offered each day.

SANTA LUCIA - Overlooking the garden, this fine-dining restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Reservations are required.

LA PLACITA - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Happy hour is offered. Open daily.

Room service (during limited hours) is available.

Nearby Things to do

  • Ecotours nearby

Hotel Policies

Check-in

Check-in time starts at 1 PM

Minimum check-in age is: 15

Check-in time ends at 11:30 PM

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 14 years old and younger stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are available for USD 30.0 per stay.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets not allowed (service animals welcome)

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 15 years old. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

No cots (infant beds) available

No lifts

Children stay free

Noise-free rooms not guaranteed

Service animals are allowed

Service animals are exempt from fees/restrictions

Debit cards not accepted

Staffed front desk

Carbon monoxide detector

Smoke detector

Security system

Children stay free - maximum age 14

Property is cleaned with disinfectant

Staff wear personal protective equipment

Protective clothing is available for guests

Masks are available for guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Property confirms they are implementing enhanced cleaning measures

gap period enforced between guest stays 24 hours

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Guests must provide health documentation

Guests must provide a negative COVID-19 test result

Guests must provide proof of COVID-19 vaccination

Negative COVID-19 test result must have been issued within a specific period before check-in: 72 hours

Minimum age for negative COVID-19 test result requirement: 10

Minimum age for proof of COVID-19 vaccination requirement: 10

COVID-19 vaccine must have been received a minimum number of days before check-in: 14

Fees

You'll be asked to pay the following charges at the property:

  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wired internet: USD 10 per stay (rates may vary)
  • Airport shuttle fee: USD 12 per vehicle
  • Rollaway bed fee: USD 30.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Boutique Santa Lucia
  • Boutique Santa Lucia Cuenca
  • Hotel Boutique Santa Lucia
  • Hotel Boutique Santa Lucia Cuenca
  • Hotel Boutique Santa Lucia Cuenca
  • Boutique Santa Lucia Cuenca
  • Boutique Santa Lucia
  • Hotel Hotel Boutique Santa Lucia Cuenca
  • Cuenca Hotel Boutique Santa Lucia Hotel
  • Hotel Hotel Boutique Santa Lucia
  • Boutique Santa Lucia Cuenca
  • Boutique Santa Lucia Cuenca
  • Hotel Boutique Santa Lucia Hotel
  • Hotel Boutique Santa Lucia Cuenca
  • Hotel Boutique Santa Lucia Hotel Cuenca

We should mention

Children 14 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Children may not be eligible for complimentary breakfast.

Only registered guests are allowed in the guestrooms.

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

Contactless check-out is available.

At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination.

The negative COVID-19 test result requirement applies to all guests aged 10 and up, and test must have been administered no more than 72 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 10 and up; guests must have received complete vaccination at least 14 days prior to check-in.

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