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Room type Options Nightly price Book
Classic Room, 1 King Bed
Room with view
31 square metres
1 King Bed
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Other room types
Classic Room, 2 Queen Beds
Room with view
31 square metres
2 Queen Beds
(Extra beds available: Cot)
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Junior Suite, 1 Bedroom
Room with view
70 square metres
1 King Bed
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price

Get an overview of this hotel
Pet-friendly hotel with free breakfast connected to the convention center in Cuenca

Popular property highlights

Breakfast included
Free self parking
Free WiFi
Pets allowed
24-hour business centre

With a stay at Four Points By Sheraton Cuenca in Cuenca, you'll be connected to the convention center, just steps from Mall del Rio and a 3-minute drive from Museum of Metals. This hotel is 1.2 mi (1.9 km) from Cuenca Botanical Garden and 1.4 mi (2.3 km) from Alejandro Serrano Aguilar Stadium.

Make yourself at home in one of the 120 guestrooms featuring iPod docking stations and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and desks.

Be sure to enjoy recreational amenities, including a health club, a spa tub, and a sauna. This hotel also features complimentary wireless internet access, concierge services, and wedding services.

Satisfy your appetite for lunch or dinner at the hotel's restaurant, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. A complimentary local cuisine breakfast is served daily from 6:30 AM to 10:00 AM.

Featured amenities include a 24-hour business center, express check-in, and complimentary newspapers in the lobby. A roundtrip airport shuttle is complimentary (available 24 hours).

Languages spoken

  • English

Show all languages

Renovations & Closures

The following facilities are closed on Monday:

  • Indoor pool
  • Spa tub

Hotel Amenities

Hotel Amenities

  • Lift
  • Fitness facilities
  • Free airport transport
  • ATM/banking
  • Concierge services
  • Total number of rooms - 120
  • Number of floors - 10
  • Coffee/tea in common areas
  • Laundry facilities
  • Television in common areas
  • Free breakfast
  • Health club
  • Multilingual staff
  • Free newspapers in lobby
  • 24-hour front desk
  • Business centre
  • Dry cleaning/laundry service
  • Swimming pool
  • Meeting rooms
  • Steam room
  • Sauna
  • Smoke-free property
  • Wedding services
  • Express check-in
  • Free WiFi
  • Year Built – 2017
  • Number of restaurants - 1
  • 24-hour business centre
  • Number of spa tubs - 1
  • Free self parking
  • Computer station
  • Number of bars/lounges - 1
  • Daily
  • Luggage storage
  • Terrace
  • Free breakfast (local cuisine)
  • Banquet hall
  • Food and water bowls

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , High-speed internet access

Available in some public areas: Free WiFi

Languages spoken

  • English
  • Spanish

Parking

Free self parking

Room Amenities

Four Points By Sheraton Cuenca offers 120 accommodations with iPod docking stations and laptop-compatible safes. Flat-screen televisions come with premium cable channels. Bathrooms include bathtubs or showers with rainfall showerheads, complimentary toiletries, and hair dryers. This Cuenca hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

  • Television
  • Cable/satellite TV service
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • Room service (24 hours)
  • Desk
  • In-room climate control (air conditioning)
  • High-speed internet access
  • Soundproofed rooms
  • Free bottled water
  • Premium TV channels
  • Blackout drapes/curtains
  • In-room safe (laptop compatible)
  • Cable TV service
  • Flat-panel TV
  • Free WiFi
  • TV size 32
  • iPod docking station
  • Rainfall showerhead
  • Bathtub or shower
  • Free cots/infant beds
  • In-room climate control (heating)
  • Towels provided
  • Linens provided
  • Number of bathrooms: 1
  • Guidebooks or recommendations
  • Closed-captioned TV
  • Lowered power points in bathroom
  • Height-adjustable showerhead
  • Grab bar – Near toilet
  • Transfer shower

Where to Eat

A complimentary local cuisine breakfast is served each morning between 6:30 AM and 10:00 AM.

Onsite venue - This buffet restaurant specializes in Latin American cuisine and serves breakfast, lunch, and dinner.

24-hour room service is available.

Nearby Things to do

Recreational amenities at the hotel include a health club, a spa tub, and a sauna.

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible on-site restaurant

Hotel Policies

Check-in

Check-in time starts at 3 PM

Check-in time ends at midnight

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 30.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • Pets allowed for an extra charge of USD 30 per pet, per stay
  • Dogs and cats only
  • 1 total (up to 40 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information contact the property at the number on the booking confirmation
  • Service animals are welcome, and are exempt from fees

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Service animals are allowed

Service animals are exempt from fees/restrictions

Debit cards not accepted

Staffed front desk

LGBTQIA friendly

Pets cannot be left unattended

Property is cleaned with disinfectant

Guests are provided with free hand sanitiser

Social distancing measures are in place

Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Marriott)

Property confirms they are implementing enhanced cleaning measures

Property confirms they are implementing guest safety measures

Masks are compulsory at the property

Fees

You'll be asked to pay the following charges at the property:

  • 15 percent destination fee will be charged
  • Administrative fee: USD 1.73 per person, per night
  • Service fee: 10 percent
  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 30 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 30.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Four Points Sheraton Cuenca Hotel
  • Four Points Sheraton Cuenca
  • Four Points By Sheraton Cuenca Hotel
  • Four Points By Sheraton Cuenca Cuenca
  • Four Points By Sheraton Cuenca Hotel Cuenca

We should mention

Pool access available from 9:00 AM to 9:00 PM.

Only registered guests are allowed in the guestrooms.

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

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