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Polaris Lodge

3.0 star property

Photo gallery for Polaris Lodge

Front of property - evening/night
Golf
Property amenity
Golf
Lunch and dinner served, American cuisine

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Air conditioning
  • Gym
  • Laundry
  • Parking included
  • Free WiFi

Explore the area

View map
N. Star Boulevard, Kimberley, BC, V1A 2Y6
  • Kimberley Alpine Resort
    ‪2 min walk‬
  • Owl T-Bar Ski Lift
    ‪2 min walk‬
  • Trickle Creek Golf Course
    ‪11 min walk‬
  • Cranbrook, BC (YXC-Canadian Rockies Intl.)
    ‪26 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Mountain View

Premium bedding, down duvets, pillow-top beds, in-room safe

Standard Room, 1 King Bed, Mountain View

8.0 out of 10
Very good
(3 reviews)
  • 27 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

Property entrance

Trickle Creek Lodge

  • Pool
  • Hot tub
  • Pet-friendly
  • Kids pool
4.3 out of 5, Excellent, (1004)
The price is AU$271
for 1 room
includes taxes & fees
25 Aug - 26 Aug
Trickle Creek Lodge

Polaris Lodge Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 103 out of 250 reviews
Rating 8 - Good. 87 out of 250 reviews
Rating 6 - Okay. 42 out of 250 reviews
Rating 4 - Poor. 14 out of 250 reviews
Rating 2 - Terrible. 4 out of 250 reviews

8.8/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

8.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Allan

Like: - Nice location Dislike: - Underground parking card reader very difficult to use, took 3 replacement cards plus maintenance man to get access. - Condo a bit tired, loose taps in kitchen, shower head flow very poor, wifi very unreliable and down half the time.
Stayed 2 nights in May 2025

4/10 Poor

Donald

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Property is run down and “managed” by Trickle Creek Lodge next door. I acknowledge it was off season but the Polaris Lodge was not looked after. Staff next door at Trickle Creek seemed indifferent to looking after Polaris guests. Would NOT recommend.
Stayed 1 night in May 2025

8/10 Good

Chris

Travelled with family
Liked: Cleanliness, amenities
We had a good stay at Polaris Lodge and had easy access to the ski slopes. Limited for food options on the day we stayed but we made it work. Breakfast was the biggest concern as breakfast options were not available until 8:30 AM.
Stayed 1 night in Mar 2025

10/10 Excellent

Leanne

Stayed 4 nights in Dec 2024

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hockey get away.

It was a lovely suite, great surroundings, friendly staff. We didn’t have a car with us so it was a little out of the way. Nice time of year to visit.
Stayed 4 nights in Apr 2024

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

8/10 Good

Andrew

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Aug 2023

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the second time we’ve stayed at Polaris, and we will have no hesitation booking again! We love staying at the ski hill, especially for events and the rooms are always clean and comfortable! I would give staff and service a five star - but it seems whenever I call (in business hours) I don’t actually get to speak to anyone, but leaving a voice mail they do get back to you!
Stayed 1 night in Aug 2023

8/10 Good

Tim

Liked: Cleanliness, property conditions & facilities
Bit confusing to access but room was great. No on-site eating or staff but once you figure it out everything was great
Stayed 1 night in Aug 2023

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
Overall pleased with our stay 😊
Stayed 1 night in Aug 2023

8/10 Good

Gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checking in was a little confusing - check-in is at a different location than the building where the room is.
Stayed 1 night in Aug 2023

4/10 Poor

gordon

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Upon arrival they had no record of our reservation. The hotel clerk made us wait while she checked in other clients, even though we were first. Tried to double charge us.
Stayed 1 night in Jun 2023

10/10 Excellent

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was difficult to find and check in was in another hotel
Stayed 1 night in Jun 2023

10/10 Excellent

Kyle, Vancouver

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
The room was great, and the staff member that checked us in and out was very helpful and thorough. The only negative was the elevator being out of order when we arrived, but it was working again by the next morning. It’s a short building anyhow, so an elevator isn’t the end of the world. We’d definitely stay again.
Stayed 2 nights in Jun 2023

8/10 Good

David

Business traveller
Liked: Cleanliness
Signage is unclear resulting in confusion during checkin.
Stayed 1 night in May 2023

10/10 Excellent

Mitchell

Stayed 4 nights in May 2023

8/10 Good

GEORGE

Liked: Cleanliness, staff & service
stay was great, but pool wasnt available for 3 days, the hot days🌞🌞
Stayed 7 nights in Apr 2023

6/10 Okay

Alan

Travelled with partner
Disliked: Amenities
The room was good but the area we were in was having some renovations done in the halls. No staff at Polaris and none of the restaurants were open although the email I received from them stated they would be open. I understand they were open but closed when they shut the ski hill down. They need to update their email.
Stayed 4 nights in Apr 2023

8/10 Good

Ofelia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's on a ski resort. Nice view from our window. You can see the ski hills.
Stayed 1 night in Apr 2023

10/10 Excellent

Evelie

Stayed 1 night in Apr 2023

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Apr 2023

6/10 Okay

Jeffrey

Stayed 1 night in Apr 2023

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Last minute ski day for one
Stayed 2 nights in Mar 2023

6/10 Okay

William

Travelled with partner, Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Kimberley was a cute and family friendly resort which was great, however our experience at the Polaris Lodge wasn't the best. The lodge seems to be a separate part of the trickle Creek Lodge so if you need anything, you have to walk over to the other side. This includes checking-in/front desk (staff we're amazing!) and pool/hot tub. The place was under renovation when we got there as well, so it was a bit of a mess and dusty. The temperature control didn't work so even if we had air con on, it was roasting and had to open the windows (during the winter). The rooms we're pretty nice, but there was a lack of basic amenities (blankets, kitchen stuff, dead pillows, etc.) that just put a damper on things. Pretty "meh" experience.
Stayed 2 nights in Mar 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2023