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Western Inn

2.5 star property

Photo gallery for Western Inn

Lobby
Standard Room, 1 King Bed
Hallway
Front of property
Indoor pool

Reviews

6.2 out of 10

Popular amenities

  • Breakfast included
  • Pool
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

View map
1842 Madison Ave., Council Bluffs, IA, 51503
  • Place, Horseshoe Council Bluffs
    ‪5 min drive‬
  • Place, Mid-America Center
    ‪5 min drive‬
  • Place, Henry Doorly Zoo and Aquarium
    ‪9 min drive‬
  • Airport, Omaha, NE (OMA-Eppley Field)
    ‪17 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Lobby

AmericInn by Wyndham Council Bluffs

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
3.3 out of 5, 959 reviews
The price is AU$115
includes taxes & fees
5 Oct - 6 Oct
AmericInn by Wyndham Council Bluffs

About the area

Council Bluffs

When you stay at Western Inn in Council Bluffs, you'll be in the suburbs, within a 10-minute drive of Henry Doorly Zoo and Aquarium and Harrah's Council Bluffs Casino. .This hotel is 8 mi (12.9 km) from CHI Health Center Omaha and 8.3 mi (13.3 km) from Creighton University.

What's nearby

  • Horseshoe Council Bluffs - 5 min drive - 7.4 km
  • Mid-America Center - 5 min drive - 7.8 km
  • Harrah's Council Bluffs Casino - 8 min drive - 11.3 km
  • Henry Doorly Zoo and Aquarium - 9 min drive - 12.3 km
  • CHI Health Center Omaha - 10 min drive - 14.4 km

Getting around

  • Omaha Station - 10 min drive
  • Eppley Field Airport (OMA) - 17 min drive

Restaurants

  • ‪Casey's - ‬6 min walk
  • ‪Starbucks - ‬7 min walk
  • ‪Casey's General Store - ‬3 min drive
  • ‪Casey's - ‬6 min walk
  • ‪Casey's - ‬4 min drive

About this property

Western Inn

Suburban hotel with free breakfast and a 24-hour front desk
Western Inn offers 51 accommodations with hair dryers and complimentary toiletries. Televisions come with premium cable channels. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an indoor pool.
Make yourself at home in one of the 51 guestrooms featuring microwaves. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Partially open bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks, as well as phones with free local calls.
Take advantage of recreation opportunities such as an indoor pool, or other amenities including complimentary wireless internet access and a television in a common area.
A complimentary continental breakfast is included.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Free self parking is available onsite.
Guests are offered a complimentary continental breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free continental breakfast
  • Coffee and tea in common areas

Things to do

  • Indoor pool
  • Library
  • TV in common areas

Family friendly

  • In-room microwave
  • Indoor pool
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Low-height counter and sink
  • No lift
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with premium cable channels

Food and drink

  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: 1:30 AM
Late check-in subject to availability
Minimum check-in age: 20

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 40 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 15 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Western Council Bluffs
Western Inn Council Bluffs
Western Inn
Western Inn Hotel
Western Inn Council Bluffs
Western Inn Hotel Council Bluffs

Reviews

Western Inn Reviews

6.2

6.0/10

Cleanliness

7.0/10

Staff & service

6.2/10

Amenities

5.6/10

Property conditions & facilities

6.0/10

Eco-friendliness
Rating 10 - Excellent. 198 out of 1013 reviews
Rating 8 - Good. 245 out of 1013 reviews
Rating 6 - Okay. 178 out of 1013 reviews
Rating 4 - Poor. 174 out of 1013 reviews
Rating 2 - Terrible. 218 out of 1013 reviews

Reviews

4/10 Poor

Pete

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Property is in poor condition! The first room we were put in the air conditioner blew out hot air and the shelf was falling off the wall. We ere moved and that was better. The parking are is very poor and the breakfast was bad, we grabbed a banana and it was bruised and rotten. We definitely would not stay there again
Stayed 1 night in Jun 2025

2/10 Terrible

Allison

Disliked: Cleanliness, staff & service, property conditions & facilities
The host was on his phone for check out and didn't even look at us. The air conditioner did not work properly, the faucet dripped, and
Stayed 1 night in Jun 2025

10/10 Excellent

Mohamed

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Great clean & unbeatable price
Stayed 1 night in May 2025

6/10 Okay

Justin

Travelled with family
Disliked: Cleanliness, property conditions & facilities

Ok stay

This is a cheaper hotel. Ice machine was good. Breakfast wasnt great. Entryway was pretry dirty. Pillows were not good.
Stayed 5 nights in Jun 2025

10/10 Excellent

Victor

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful staff they either have it or they don't but will make sure your needs are met Ours were
Stayed 1 night in Jun 2025

6/10 Okay

Eric

Travelled with family

Check-in was a disaster

I called ahead at 9 pm to tell them we would be in early in the morning. When we showed up at 5 am they would not let me check in. Had to wait til 9 am so we could check in.
Stayed 2 nights in Jun 2025

2/10 Terrible

Donna

Travelled with family
Disliked: Property conditions & facilities
Rooms were very hot fist room I got the window was broken where it doesn’t close A.C were broken Could use more varieties for breakfast Not worth the price to stay Stayed here cause baby was cranky and need to stop driving for the day
Stayed 1 night in Jun 2025

2/10 Terrible

DORIS

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Air did not work. The room was literally 80+ degrees. Carpet was atrocious & I would not walk on the floors without shoes. Holes in the bathroom walls where towel rack used to hang and the holes were plugged with what looked like toilet paper. Worst room I have experienced.
Stayed 1 night in Jun 2025

2/10 Terrible

Yadi

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Filthy ac not working on a 100 degrees weather dirty old
Stayed 1 night in Jun 2025

6/10 Okay

Karrie

Travelled with family and small children
The beds were not very big and hard. Had some wall damage and holes in the wall. Water damage from ac in the wall. Only nice thing was it had some really great water pressure in the shower.
Stayed 3 nights in Jun 2025

10/10 Excellent

Rachel

Liked: Property conditions & facilities
Love you guys!
Stayed 1 night in Jun 2025

8/10 Good

Heather

Stayed 1 night in Jun 2025

8/10 Good

Cody

Liked: Amenities
Worked great for a weekend get away at the Zoo, decent pool for our daughter, clean room & sheets. Staff was very accommodating and friendly! We enjoyed our time here
Stayed 1 night in Jun 2025

6/10 Okay

BRIAN

Travelled with family
Liked: Staff & service
Disliked: Room comfort

OK at best

Western Inn is a little dated. The staff were very friendly, but the room could use some attention. The beds were extremely hard and uncomfortable. There were unpatched holes in the walls of the bathroom as well as an stained towel left for the floor mat.
Stayed 1 night in Jun 2025

2/10 Terrible

Roger

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
The a/c didnt work.. the beds were soo hard
Stayed 1 night in Jun 2025

2/10 Terrible

NATALIE, Salina

Travelled with family
Liked: Cleanliness
Disliked: Amenities
The air conditioner didn't work upon check in. Apparently no one else's did either.
Stayed 1 night in Jun 2025

6/10 Okay

Clayton

Stayed 1 night in Jun 2025

4/10 Poor

Pam

Liked: Staff & service
Disliked: Room comfort

Rooms too HOT - actual temperature!!

The room was very warm - hot. Clerk did give me a fan - but I actually was sweaty. Because of this slept very poorly. The halls were cooler than the room
Stayed 1 night in Jun 2025

6/10 Okay

David

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
G
Stayed 1 night in Jun 2025

4/10 Poor

Verified traveller

Travelled with group
Disliked: Cleanliness, property conditions & facilities

Drive by

Room was dirty, tub was dirty, shower curtain was ripped, breakfast was old bread old cereal, no waffle batter. And i got bit in my sleep... bed bugs??
Stayed 1 night in May 2025

8/10 Good

James, Coralville

Business traveller
Liked: Cleanliness, property conditions & facilities
Very basic, as expected by price, but clean, functional and safe. Staff unigormly helpful.
Stayed 1 night in Jun 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

2/10 Terrible

Jennifer

Travelled with family
Disliked: Cleanliness
The price was the cheapest but the one bed smelled like pee, the ac didn't work and there were weird stains all over the floor.
Stayed 1 night in Jun 2025

10/10 Excellent

Ashley, Omaha

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very quiet, nice spacious room, very clean, great breakfast, friendly staff, swimming pool was actually open, clean, & warm water, had a guest washer & dryer to use, great experience.
Stayed 1 night in Jun 2025

10/10 Excellent

Destiny

Stayed 2 nights in May 2025