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Londoner Grand, a Luxury Collection Hotel, Macao

5.0 star property

Photo gallery for Londoner Grand, a Luxury Collection Hotel, Macao

Norman Suite
Property video
Restaurant
Restaurant
Restaurant

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa
  • Free airport shuttle
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View map
The Londoner Macao, ESTR do Istmo, s/n, Cotai
  • Place, The Londoner Macao Casino
    ‪1 min walk‬
  • Place, Cotai Strip
    ‪1 min walk‬
  • Place, Venetian Macao Casino
    ‪3 min walk‬
  • Airport, Macau (MFM-Macau Intl.)
    ‪2 min drive‬

Room options

View all photos for Deluxe Twin Room

In-room safe, blackout curtains, free WiFi, bed sheets

Deluxe Twin Room

9.4 out of 10
Exceptional
(17 reviews)
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Elizabeth Suite

65-inch LCD TV with satellite channels, TV

Elizabeth Suite

  • City view
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Twin Cotai View Room

In-room safe, blackout curtains, free WiFi, bed sheets

Superior Twin Cotai View Room

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior King Cotai View Room

In-room safe, blackout curtains, free WiFi, bed sheets

Superior King Cotai View Room

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Catherine Suite

In-room safe, blackout curtains, free WiFi, bed sheets

Catherine Suite

  • City view
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite (Charles)

65-inch LCD TV with satellite channels, TV

Suite (Charles)

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Henry Suite

In-room safe, blackout curtains, free WiFi, bed sheets

Henry Suite

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King Room

In-room safe, blackout curtains, free WiFi, bed sheets

Deluxe King Room

9.2 out of 10
Wonderful
(27 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Henry Suite

In-room safe, blackout curtains, free WiFi, bed sheets

Grand Henry Suite

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Charles Suite

65-inch LCD TV with satellite channels, TV

Grand Charles Suite

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Elizabeth Suite

65-inch LCD TV with satellite channels, TV

Grand Elizabeth Suite

  • City view
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Grand Catherine Suite

In-room safe, blackout curtains, free WiFi, bed sheets

Grand Catherine Suite

  • City view
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Tudor Suite

Tudor Suite

Tudor Suite

  • City view
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Norman Suite

Norman Suite

Norman Suite

  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Hanover Suite

View from room

Hanover Suite

  • City view
  • Sleeps 3
  • 2 Double Beds

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About the area

Cotai

When you stay at Londoner Grand, a Luxury Collection Hotel, Macao in Cotai, you'll be connected to the convention center, just steps from Cotai Strip and 3 minutes by foot from The Londoner Macao Casino. .This luxury hotel is 1.3 mi (2.1 km) from Shoppes at Venetian.

What's nearby

  • The Londoner Macao Casino - 1 min walk - 0.0 km
  • Cotai Strip - 1 min walk - 0.1 km
  • Eiffel Tower at The Parisian Macao - 3 min walk - 0.3 km
  • Venetian Macao Casino - 3 min walk - 0.3 km
  • City of Dreams - 6 min walk - 0.6 km

Getting around

  • Cotai East Station - 11 min walk
  • Zhuhai Station - 20 min drive
  • Macau Intl. Airport (MFM) - 10 min drive

Restaurants

  • ‪Ping 御品居 - ‬1 min walk
  • ‪芝乐坊餐厅 - ‬3 min walk
  • ‪吃茶三千 San Chen - ‬7 min walk
  • ‪Lord Stow's Bakery & Cafe 安德魯餅店及咖啡店 - ‬5 min walk
  • ‪丘吉尔餐厅 - ‬1 min walk

About this property

Londoner Grand, a Luxury Collection Hotel, Macao

Luxury Cotai hotel connected to the convention center, steps from Cotai Strip
Londoner Grand, a Luxury Collection Hotel, Macao offers 2405 accommodations with laptop-compatible safes and espresso makers. Accommodations offer separate sitting areas. 65-inch LCD televisions come with satellite channels.

Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and designer toiletries. This Cotai hotel provides complimentary wired and wireless Internet access. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Children under 12 years old are not allowed in the swimming pool without adult supervision. Guests under 16 years old are not allowed in the fitness facility.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.
Make yourself at home in one of the 2405 guestrooms featuring espresso makers and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and designer toiletries. Conveniences include phones, as well as laptop-compatible safes and separate sitting areas.
Pamper yourself with a visit to the spa, which offers massages. You're sure to appreciate the recreational amenities, including an outdoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and shopping on site.
Grab a bite at The Conservatory, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Local cuisine breakfasts are available daily from 7:00 AM to 1:00 PM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and meeting rooms. A roundtrip airport shuttle is complimentary at scheduled times.
Local cuisine breakfasts are available for a surcharge and are served each morning between 7:00 AM and 1:00 PM.
The Conservatory - Onsite restaurant. Guests can enjoy drinks at the bar.
Chelsea Garden - Onsite restaurant. Open 24 hours. Open daily.
Hampton Court - Onsite restaurant. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 10:30 AM to 9:00 PM at scheduled times
  • Parking on site (MOP 300 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to 1:00 PM for a fee: MOP 208 to 500 for adults and MOP 208 to 500 for children
  • 3 restaurants

Restaurants on site

  • Chelsea Garden
  • Hampton Court
  • The Conservatory

Things to do

  • 24-hour gym
  • Full-service spa
  • Outdoor pool
  • Shopping centre

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (110 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 41 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 65-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for local cuisine breakfast: approximately MOP 208 to 500 for adults, and MOP 208 to 500 for children
  • Self parking fee: MOP 300 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests age 13 and older will be considered adults.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 16 years old are not allowed in the fitness facility, and guests under 12 years old are only allowed in the swimming pool with adult supervision

Property is also known as

Londoner Grand, a Luxury Collection Hotel, Macao Hotel
Londoner Grand, a Luxury Collection Hotel, Macao Cotai
Londoner Grand, a Luxury Collection Hotel, Macao Hotel Cotai

Londoner Grand, a Luxury Collection Hotel, Macao Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 248 out of 307 reviews
Rating 8 - Good. 44 out of 307 reviews
Rating 6 - Okay. 6 out of 307 reviews
Rating 4 - Poor. 4 out of 307 reviews
Rating 2 - Terrible. 5 out of 307 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Yes excellent
Stayed 2 nights in Nov 2025

10/10 Excellent

Shijian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
pleasant stay
Stayed 3 nights in Oct 2025

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

8/10 Good

Joanna

Stayed 3 nights in Oct 2025

10/10 Excellent

Su lian

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very clean , staffs are very helpful n friendly
Stayed 1 night in Oct 2025

10/10 Excellent

Bee Ling Yvonne

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel and my family enjoyed the stay. Nice and comfy bed. Shopping and casino is a stone throw away. Will definitely come back again.
Comfy bed
Shower room
Stayed 3 nights in Oct 2025

10/10 Excellent

Yu-Hsiao

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great holiday destination.
Stayed 3 nights in Oct 2025

10/10 Excellent

Vivienne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

10/10 Excellent

Huan

Stayed 1 night in Oct 2025

10/10 Excellent

larry, Plano

Stayed 1 night in Oct 2025

10/10 Excellent

Abdulbasit

Stayed 1 night in Oct 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Man Ho Alfred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Cheng, Rowland Heights

Stayed 1 night in Oct 2025

10/10 Excellent

Jingyi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible! Amazing hotel, one of the very best we have had the pleasure of staying in.
Stayed 1 night in Oct 2025

10/10 Excellent

Her koon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spend 4 wonderful nights at Londoner Grand. Helpful n courteous staffs. Will return again.
Stayed 4 nights in Oct 2025

10/10 Excellent

Nestor F., Garden Grove

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

I

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a good trip because of the good hotel.
Stayed 3 nights in Oct 2025

10/10 Excellent

Pui Kay Pinky

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Geng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free airport shuttle. Clean. free drinks and snacks. good view.
Stayed 1 night in Oct 2025

10/10 Excellent

Patty, Anaheim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, we will stay again next time
Stayed 1 night in Sep 2025

10/10 Excellent

Patty T, Anaheim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, professional front desk staff,free shuttle bus
Stayed 2 nights in Sep 2025

4/10 Poor

Jens

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort

Thanks, but never again

The GM and the relationship manager lnow about the issues. Not commenting further.
Stayed 3 nights in Sep 2025

4/10 Poor

Yi

Travelled with family
Room are not clean
Stayed 2 nights in Sep 2025