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Andaz Macau

5.0 star property

Photo gallery for Andaz Macau

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Interior
Garden

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Free airport shuttle
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View map
Nascente da Avenida Marginal Flor, Cotai
  • Place, Galaxy Arena
    ‪1 min walk‬
  • Place, Cotai Strip
    ‪9 min walk‬
  • Place, Venetian Macao Casino
    ‪16 min walk‬
  • Airport, Macau (MFM-Macau Intl.)
    ‪3 min drive‬

Room options

View all photos for 1 King Bed

Free minibar, in-room safe, desk, blackout curtains

1 King Bed

9.8 out of 10
Exceptional
(9 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for 2 Twin Beds

Free minibar, in-room safe, desk, blackout curtains

2 Twin Beds

9.2 out of 10
Wonderful
(10 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for 1 King Bed (High Floor)

Free minibar, in-room safe, desk, blackout curtains

1 King Bed (High Floor)

10.0 out of 10
Exceptional
(3 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for 2 Twin Beds (High Floor)

Free minibar, in-room safe, desk, blackout curtains

2 Twin Beds (High Floor)

  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for 2 Twin Beds with Balcony

2 Twin Beds with Balcony

2 Twin Beds with Balcony

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Andaz Studio

Andaz Studio

Andaz Studio

  • 52 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Andaz Suite

Andaz Suite

Andaz Suite

  • 64 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About the area

Cotai

When you stay at Andaz Macau in Cotai, you'll be connected to the convention center, within a 5-minute drive of Venetian Macao Casino and Cotai Strip. .This luxury hotel is 1.1 mi (1.8 km) from City of Dreams and 0.1 mi (0.1 km) from Galaxy International Convention Center.

What's nearby

  • Galaxy Arena - 1 min walk - 0.0 km
  • Cotai Strip - 9 min walk - 0.8 km
  • Eiffel Tower at The Parisian Macao - 9 min walk - 0.8 km
  • Studio City Water Park - 9 min walk - 0.8 km
  • Venetian Macao Casino - 16 min walk - 1.4 km

Getting around

  • Cotai West Station - 5 min walk
  • Zhuhai Station - 18 min drive
  • Macau Intl. Airport (MFM) - 8 min drive

Restaurants

  • ‪Passion by Gerard Dubois - ‬7 min walk
  • ‪Urban Kitchen 名廚都匯 - ‬4 min walk
  • ‪Cha Bei - ‬9 min walk
  • ‪Haidilao Hot Pot - ‬12 min walk
  • ‪Imperial House Dim Sum 帝王点心 - ‬12 min walk

About this property

Andaz Macau

Andaz Macau offers 715 air-conditioned accommodations with free minibar items and safes. 65-inch flat-screen televisions come with digital channels and pay movies. Bathrooms include separate bathtubs and showers with hydromassage showerheads, bathrobes, slippers, and complimentary toiletries.

This Cotai hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 12 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

Make yourself at home in one of the 715 air-conditioned rooms featuring free minibar items and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities including an indoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Enjoy a meal at Andaz Kitchen, or stay in and take advantage of the hotel's 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is complimentary at scheduled times.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Andaz Kitchen - Onsite restaurant.
Andaz Bar - Onsite bar. Open daily.
Andaz Lounge - Onsite lobby lounge. Happy hour is offered. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free return airport shuttle from 10:00 AM to 8:30 PM at scheduled times
  • Free covered self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: HKD 261.80 for adults and HKD 130.90 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Andaz Bar
  • Andaz Kitchen
  • Andaz Lounge

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Art supplies
  • Indoor pool
  • Lifeguards on site
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Newspapers in lobby

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Hardwood flooring in room
  • Lift (119 centimetre wide door)

More

  • Banquet hall
  • Designated smoking areas
  • Lifeguards

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 65-inch flat-screen TV with digital channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Meal delivery service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for HKD 446.2 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: HKD 1000 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately HKD 261.8 for adults and HKD 130.9 for children
  • Rollaway bed fee: HKD 446.2 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher

We should mention

Pool access available from 7:00 AM to 10:00 PM
Parking height restrictions apply
Children under 12 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision

Property is also known as

Andaz Macau Hotel
Andaz Macau Cotai
Andaz Macau Hotel Cotai

Andaz Macau Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 254 out of 306 reviews
Rating 8 - Good. 36 out of 306 reviews
Rating 6 - Okay. 6 out of 306 reviews
Rating 4 - Poor. 2 out of 306 reviews
Rating 2 - Terrible. 8 out of 306 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Man Wa

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Excellent service and grest amenities!
Stayed 2 nights in Dec 2025

10/10 Excellent

Yong F

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Excellent service
Stayed 2 nights in Dec 2025

10/10 Excellent

DANIEL, SACRAMENTO

Liked: Amenities, property conditions & facilities
Very nice staff, very home welcoming
Stayed 1 night in Nov 2025

10/10 Excellent

Pasarnpong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Hotel
Stayed 4 nights in Nov 2025

10/10 Excellent

MENG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and good service
Stayed 4 nights in Sep 2025

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

10/10 Excellent

CHUNLI

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it’s a very good hotel
Stayed 1 night in Sep 2025

10/10 Excellent

LUNG SANG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Siu Pan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

LIHUI

Stayed 4 nights in Jul 2025

10/10 Excellent

Christian art

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great.
Stayed 1 night in Jun 2025

10/10 Excellent

SEOKHUN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Gloria

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff goes above and beyond taking care of my family and kids, giving us anything we need. Always courteous. Room is on the smaller end lacking storage space. Buffett is top notch with a huge variety of choices. The only downside of the hotel is the distance from the grand pool deck. We were not staying in season but probably could not have taken advantage of it as much as we've liked.
Stayed 3 nights in Apr 2025

10/10 Excellent

Shashank

Stayed 1 night in Apr 2025

10/10 Excellent

Eileen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Definitely will stay again next time!

We were traveling with a 6-mo baby - and the experience was very good. The hotel provided all the baby amenities. It was a very nice stay - highly recommend!
Stayed 2 nights in Apr 2025

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Sophronia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Andaz has given me wonderful service. I extended an extra stay after my business travel and they would leave eye masks, glasses cleaner and cloth, alongside a deep sleep pillow spray in my room to make sure my stay was comfortable. They also left me a personalized handwritten note to encourage me to lift my spirits even though I was working. Super thoughtful. I also requested a cake to celebrate a promotion and they were very accommodating to bring it to the bar downstairs last minute instead of my room. Breakfast and the complimentary cake was super yummy and plentiful. Because there is no casino right downstairs of our hotel, it is also relatively quiet during the day and night. I would highly recommend to stay at Andaz if you are looking for a stay that is luxurious and modern. I would stay there again next time I am in Macau.
Stayed 1 night in Feb 2025

10/10 Excellent

John Y. Y.

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent services and nicely designed hotel. Totally worths what you pay for.
Stayed 2 nights in Jan 2025

10/10 Excellent

QIAN LIN

Stayed 1 night in Jan 2025

10/10 Excellent

arnaud

Beautiful place and service
Stayed 3 nights in Jan 2025

10/10 Excellent

Ludao

Stayed 3 nights in Jan 2025

10/10 Excellent

Hao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean environment and friendly staff. I asked for a room with a better view and they gave it to me immediately. Housekeeper Li Li gave me small gifts everyday to help me sleep. I lost my Asus Rog Ally but they helped me find it.
Stayed 2 nights in Jan 2025

10/10 Excellent

wai ting priscilla

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is my 5th time staying in this hotel. The service is really good, staff went above and beyond. The room amenities are very nice as well. It is very clean and I enjoyed my stay.
Stayed 1 night in Jan 2025

10/10 Excellent

LUI

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
房間夠大
Stayed 1 night in Dec 2024

10/10 Excellent

CHEW HONG

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2nd time staying at Andaz Macau. Stayed there for 2 nights for this latest trip. Encountered few “not so great” events which started with - Delayed in room readiness. Arrived at 3pm but 1 of the 2 booked rooms was not ready. Even though we were promised to have the room’s cardkey delivered to the available room and we will be able to access immediately after we were back to the room. However, it was not available and we had to call and wait for it. - Spoilt toilet door. The first room’s toilet sliding door can be frosted through manual button for privacy purpose. We initially noticed that the door was out of the hinge so we requested for repairs. The repairmen arrived promptly. After investigation, they repaired the sliding hinge but with another issue where the frosting mechanism would need “precise” positioning for it to work and repairing it may need hours. We hope the hotel could work on ensuring the facilities’ conditions before handing the room to their guests. Overall, the place is great with excellent shuttle service around Galaxy compound and the hotel front desk service is excellent. Hope to see improvements on my next trip!
Stayed 2 nights in Dec 2024