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Hotel Serena

3.0 star property

Photo gallery for Hotel Serena

Terrace/patio
Exterior
Lobby sitting area
View from property
View from property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Laundry
  • Pet-friendly
  • Housekeeping
  • Parking included

Explore the area

View map
Via Faloria 8, Cortina d'Ampezzo, BL, 32043
  • Place, Faloria Cable Car
    ‪9 min walk‬
  • Place, Lake Sorapiss
  • Place, Cortina d'Ampezzo Ski Resort
    ‪7 min drive‬

Room options

Superior Single Room, Mountain View

  • Mountain view
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Classic Double or Twin Room, Mountain View (Attic)

1 bedroom, down duvets, memory-foam beds, in-room safe

Classic Double or Twin Room, Mountain View (Attic)

8.0 out of 10
Very good
(1 review)
  • Mountain view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Classic Triple Room, Mountain View (Attic)

1 bedroom, down duvets, memory-foam beds, in-room safe

Classic Triple Room, Mountain View (Attic)

  • Mountain view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed OR 3 Twin Beds

Junior Studio Suite, Balcony, Mountain View

  • Mountain view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Superior Double or Twin Room, Mountain View

1 bedroom, down duvets, memory-foam beds, in-room safe

Superior Double or Twin Room, Mountain View

9.0 out of 10
Wonderful
(4 reviews)
  • Mountain view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Classic Single Room, Balcony, Annex Building

1 bedroom, down duvets, memory-foam beds, in-room safe

Classic Single Room, Balcony, Annex Building

  • Mountain view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Studio Suite, Mountain View

1 bedroom, down duvets, memory-foam beds, in-room safe

Superior Studio Suite, Mountain View

  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 2 Twin Sofa Beds

View all photos for Classic Triple Room, Balcony, Annex Building

1 bedroom, down duvets, memory-foam beds, in-room safe

Classic Triple Room, Balcony, Annex Building

  • Mountain view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Superior Single Room, Balcony, Mountain View

Superior Single Room, Balcony, Mountain View

Superior Single Room, Balcony, Mountain View

  • Mountain view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Double or Twin Room, Annex Building

1 bedroom, down duvets, memory-foam beds, in-room safe

Classic Double or Twin Room, Annex Building

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Classic Single Room, 1 Single Bed, Mountain View (Attic)

1 bedroom, down duvets, memory-foam beds, in-room safe

Classic Single Room, 1 Single Bed, Mountain View (Attic)

  • Mountain view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Triple Room, Balcony, Mountain View

1 bedroom, down duvets, memory-foam beds, in-room safe

Classic Triple Room, Balcony, Mountain View

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Classic Single Room, 1 Single Bed, Mountain View

1 bedroom, down duvets, memory-foam beds, in-room safe

Classic Single Room, 1 Single Bed, Mountain View

10.0 out of 10
Exceptional
(1 review)
  • 11 sq m
  • Mountain view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Twin Room, Balcony, Mountain View

1 bedroom, down duvets, memory-foam beds, in-room safe

Superior Twin Room, Balcony, Mountain View

8.0 out of 10
Very good
(1 review)
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Triple Room, Balcony, Mountain View

1 bedroom, down duvets, memory-foam beds, in-room safe

Superior Triple Room, Balcony, Mountain View

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed OR 3 Twin Beds

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Front of property

Hotel Olimpia

  • Breakfast included
  • Free WiFi
  • Parking available
  • Room service
4.0 out of 5, Very good, 364 reviews
The price is AU$281
includes taxes & fees
19 Oct - 20 Oct
Hotel Olimpia

About the area

Cortina d'Ampezzo

A stay at Hotel Serena places you in the heart of Cortina d'Ampezzo, a 7-minute drive from Cortina d'Ampezzo Ski Resort and 14 minutes from Lake Misurina. .This ski hotel is 9 mi (14.5 km) from Lake Sorapiss and 11 mi (17.7 km) from Giau Pass.

What's nearby

  • Faloria Cable Car - 9 min walk - 0.8 km
  • Olympic Ice Stadium - 19 min walk - 1.6 km
  • Cortina d'Ampezzo Ski Resort - 7 min drive - 4.2 km
  • Dolomites Falconry - 8 min drive - 7.7 km
  • Tofana Express Ski Lift - 14 min drive - 4.2 km

Getting around

  • Dobbiaco/Toblach Station - 30 min drive
  • Marco Polo Airport (VCE) - 122 min drive

Restaurants

  • ‪Lovat - ‬8 min walk
  • ‪Ristorante Pizzeria 5 Torri - ‬11 min walk
  • ‪Il Ponte - ‬6 min walk
  • ‪Pizzeria Portorotondo - ‬8 min walk
  • ‪Caffè Sport (Emma) - ‬10 min walk

About this property

Hotel Serena

Mountain ski retreat with restaurant and bar/lounge
Hotel Serena offers 52 accommodations with safes and hair dryers. Each accommodation is individually furnished and decorated. Memory foam beds feature down comforters. Flat-screen televisions come with satellite channels.

Bathrooms include bidets and complimentary toiletries. This Cortina d'Ampezzo hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Stay in one of 52 guestrooms featuring flat-screen televisions. Your memory foam bed comes with down comforters. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and bidets.
Take in the views from a rooftop terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional amenities at this hotel include concierge services, ski storage, and a fireplace in the lobby. You'll be on the slopes in no time with the ski shuttle (surcharge).
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge.
Featured amenities include a business center, express check-in, and express check-out. Free self parking is available onsite.
Hotel Serena has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Ski shuttle (surcharge)
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Ski equipment rentals
  • Ski lessons
  • Ski passes
  • Ski storage

Family friendly

  • High chair
  • Laundry facilities
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Hardwood flooring in room
  • Low-height counter and sink
  • No lift
  • Wheelchair accessibility

More

  • 2 buildings
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 1907
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Memory foam mattress

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Limited room service

More

  • Connecting rooms available
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide a record of full COVID-19 vaccination
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours), key retrieval

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls, litter boxes, and pet grooming services are available

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.50 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note that pets are not permitted in the restaurant.

We should mention

This property does not have elevators
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Serena Cortina d'Ampezzo
Serena Hotel Cortina d'Ampezzo
Hotel Serena Cortina d'Ampezzo
Hotel Serena Hotel
Hotel Serena Cortina d'Ampezzo
Hotel Serena Hotel Cortina d'Ampezzo

Hotel Serena Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 77 out of 146 reviews
Rating 8 - Good. 40 out of 146 reviews
Rating 6 - Okay. 21 out of 146 reviews
Rating 4 - Poor. 4 out of 146 reviews
Rating 2 - Terrible. 4 out of 146 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Rose

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice, clean, modern hotel. Good location, very helpful staff, and a nice breakfast spread.
Stayed 2 nights in Jun 2025

10/10 Excellent

Jane

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel and staff. Comfortable rooms and great breakfast. Nice porch for an afternoon drink. Right next to the bike path, hiking trails and a short walk to the center of town.
Stayed 3 nights in Jun 2025

10/10 Excellent

Liana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newly renovated suites! Delicious breakfast spread. Easy check-in and check-out.
Stayed 3 nights in Jun 2025

8/10 Good

Evelyn

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property is good but the receptionist during check in was not that helpful and welcoming to the guests.
Stayed 2 nights in May 2025

10/10 Excellent

Kayly

Stayed 1 night in May 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnight stay - met our expectations.

Very nice property in a wonderful location. Easy access from car at entrance and from garage, sorry sometimes this is important if you travel with a lot of luggage. Valentino, front desk at night was super helpful and accommodating. Housekeeping staff very friendly. Room clean and comfortable. Would say they delivered exactly what I would expect at this price point.
Stayed 1 night in Jan 2025

8/10 Good

Socrates

Stayed 5 nights in Oct 2024

2/10 Terrible

Mark

Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Stayed 1 night in Sep 2024

10/10 Excellent

Andra Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely wonderful !!!
Stayed 1 night in Sep 2024

10/10 Excellent

Shahar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Ruben, Round Rock

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!!
Stayed 2 nights in Aug 2024

8/10 Good

Vishal

Liked: Amenities, property conditions & facilities
Great breakfast and friendly staff.
Stayed 3 nights in Jul 2024

10/10 Excellent

Carmelo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, great location in a quiet area. Cafe downstairs was a really nice addition (nice charming garden) with very friendly and helpful staff. Would go back!
Stayed 2 nights in Jul 2024

10/10 Excellent

Calum

Stayed 2 nights in Jul 2024

8/10 Good

Gary, Albemarle

Travelled with partner
Liked: Cleanliness, property conditions & facilities
No restaurant reservation available! 😑
Stayed 1 night in Jan 2024

10/10 Excellent

Giuseppe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Very nice economic hotel well situated 2 min walk from center and excelent view very nice breakfast !! Highly reccomended
Stayed 1 night in Jan 2024

8/10 Good

Carrie

Travelled with family
Liked: Cleanliness
The location of this property was really nice and the lobby feels new and renovated. The rooms are old but clean.

8/10 Good

Jannette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

8/10 Good

Serge

Stayed 2 nights in Sep 2023

10/10 Excellent

James

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

mauricio

Travelled with partner
Liked: Property conditions & facilities
I loved it
Stayed 1 night in Jul 2023

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good deal

We only stayed here one night but everything was lovely. Check in, super easy. Good on-site parking. Clean room. Nice balcony with view. Staff was super nice. Complimentary breakfast was awesome! Close to the center of town (2 blocks) but away from the noise. Would definitely stay here again
Stayed 1 night in Jun 2023

10/10 Excellent

Aimee

Liked: Cleanliness, staff & service, property conditions & facilities
The views were amazing and the staff were very friendly.
Stayed 1 night in Jun 2023

6/10 Okay

min

Stayed 2 nights in May 2023