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Sure Hotel by Best Western Calais Coquelles Tunnel s/ Manche

2.0 star property

Photo gallery for Sure Hotel by Best Western Calais Coquelles Tunnel s/ Manche

Lobby
Lobby sitting area
Classic Room, 2 Single Beds, Non Smoking, Bathtub | Room amenity
Daily buffet breakfast (EUR 9.90 per person)
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • Pet-friendly

Explore the area

View map
Ave Charles De Gaulle, Coquelles, Pas-de-calais, 62231
  • Place, Regional Natural Park of the Caps and Opal Marsh
    ‪9 min walk‬
  • Place, Cité Europe
    ‪13 min walk‬
  • Place, Channel Outlet
    ‪19 min walk‬

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Bathtub

Desk, free WiFi, bed sheets

Standard Room, 1 Queen Bed, Non Smoking, Bathtub

8.4 out of 10
Very good
(65 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room, 2 Single Beds, Non Smoking, Bathtub

Classic Room, 2 Single Beds, Non Smoking, Bathtub

Classic Room, 2 Single Beds, Non Smoking, Bathtub

8.8 out of 10
Excellent
(20 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, Multiple Beds, Non Smoking, Bathtub

Desk, free WiFi, bed sheets

Family Room, Multiple Beds, Non Smoking, Bathtub

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Superior Room, 1 Queen Bed, Non Smoking

Desk, free WiFi, bed sheets

Superior Room, 1 Queen Bed, Non Smoking

9.0 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 1 Queen Bed

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Reception
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About the area

Coquelles

With a stay at Sure Hotel by Best Western Calais Coquelles Tunnel s/ Manche in Coquelles, you'll be within a 15-minute drive of Port of Calais and Regional Natural Park of the Caps and Opal Marsh. .This hotel is 1.5 mi (2.4 km) from Cité Europe and 1.6 mi (2.5 km) from Channel Outlet.

What's nearby

  • Regional Natural Park of the Caps and Opal Marsh - 9 min walk - 0.8 km
  • Cité Europe - 13 min walk - 1.2 km
  • Channel Outlet - 19 min walk - 1.7 km
  • Calais Beach - 10 min drive - 5.5 km
  • Port of Calais - 14 min drive - 8.4 km

Getting around

  • Calais (XFF-Frethun Train Station) - 6 min drive
  • Lille (LIL-Lesquin) - 80 min drive

Restaurants

  • ‪Cafe Metropole - ‬9 min drive
  • ‪Starbucks - ‬5 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Food Truck - ‬8 min drive
  • ‪Burger King - ‬4 min drive

About this property

Sure Hotel by Best Western Calais Coquelles Tunnel s/ Manche

Hotel in Coquelles with free parking
Sure Hotel by Best Western Calais Coquelles Tunnel s/ Manche offers 43 accommodations with complimentary bottled water. Guests can surf the web using the complimentary wired and wireless Internet access. Bathrooms include shower/tub combinations. Housekeeping is provided daily.
Make yourself at home in one of the 43 guestrooms. Complimentary wired and wireless internet access is available. Bathrooms with shower/tub combinations are provided. Conveniences include desks and complimentary bottled water, and housekeeping is provided daily.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and a banquet hall.
Take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 7:00 AM to 9:00 AM and on weekends from 8:00 AM to 10:00 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. Planning an event in Coquelles? This hotel has 161 square feet (15 square meters) of space consisting of a conference center and 2 meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 9:00 AM and on weekends between 8:00 AM and 10:00 AM.
A complimentary grocery shopping service is offered and room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 9:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends; EUR 9.90 for adults and EUR 6 for children
  • A bar/lounge

Conveniences

  • Free newspapers in lobby

Guest services

  • Free grocery shopping service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • Business centre
  • Conference centre (161 square foot of space)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 2 floors
  • Banquet hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-cm TV

Food and drink

  • Free bottled water
  • Limited room service

More

  • Desk
  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open Monday - Friday (7:00 AM - 10:00 PM) and Saturday - Sunday (8:00 AM - 10:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Reception hours are Monday-Thursday from 7 AM-10 PM, Friday from 7 AM-11 PM, Saturday from 8 AM-11 PM, Sunday and public holidays from 8 AM-10 PM.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 33 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.00 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 9.90 for adults and EUR 6 for children
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hôtel Kyriad Calais Coquelles
Kyriad Calais Coquelles
Kyriad Calais Sud - Coquelles Pas-De-Calais, France
Hôtel Calais Coquelles
Calais Coquelles
Hôtel de Calais Coquelles

Sure Hotel by Best Western Calais Coquelles Tunnel s/ Manche Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 344 out of 703 reviews
Rating 8 - Good. 239 out of 703 reviews
Rating 6 - Okay. 78 out of 703 reviews
Rating 4 - Poor. 30 out of 703 reviews
Rating 2 - Terrible. 12 out of 703 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

N

Travelled with family
Disliked: Staff & service, property conditions & facilities

Find an alternative

It worked for our return via le Shuttle, but would look gor better next time
Stayed 1 night in Sep 2025

10/10 Excellent

Bridget

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent quality / price. Stay, stay, stay if using Le Shuttle. Such lovely staff, rooms, everything. Safe, quiet. Perfect pit stop
Stayed 1 night in Sep 2025

10/10 Excellent

James

Stayed 1 night in Sep 2025

10/10 Excellent

Natasha

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for a quick stay before/after travel over on the ferry Quick and easy to get to with good safe gated parking. Room was basic but clean and staff were helpful. Needed late check in as arriving at midnight but this was easy, contacted the hotel who provided me with codes to access the hotel and then a safe code to get my room key. Would use hotel again as convenient and clean
Stayed 1 night in Sep 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A good one night stopover

Stayed 1 night in Sep 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Suzanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was very clean and comfortable. Staff were friendly and very helpful. Would have liked air con as it was high temp on the day of our stay, but this wouldn’t put us off returning.
Stayed 1 night in Sep 2025

6/10 Okay

SAMANTHA

Travelled with partner
Liked: Cleanliness, staff & service
The staff were friendly and gave us a warm welcome. The outside of the hotel looked a little worn in places and some of the decor in the room was a little worn, however the bed was really comfy with nice crisp white bed linen and comfy pillows which led to a great nights sleep. It was also in a quiet area although beware of having a room on the ground floor facing the front car park as any cars arriving in the night will have their headlights full glare into the room.
Stayed 1 night in Sep 2025

8/10 Good

Helen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

HAYDEN

Liked: Staff & service, amenities
Good location for tunnel, reasonable price. Parking was ok, all spaces full but managed to park within compound. Room was functional and bed comfortable but the room 19 smelt very musty, like wet dogs. It smelt so bad that it was hard to sleep, the room needs imitating and ventilation. Room key suround was torn and mangled which was poor.
Stayed 1 night in Aug 2025

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just what you need

Perfect little stop over before catching the tunnel.
Stayed 1 night in Aug 2025

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

4/10 Poor

Rob, Derby

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Having stayed in Sure hotels before on previous trips, I was disappointed with this one and it didn't live up to my expectation
Stayed 1 night in Jun 2025

10/10 Excellent

Cath

Stayed 1 night in Aug 2025

6/10 Okay

Russell

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location - good VFM

Great location for the shuttle. Easy check and check - huge Auchan almost next door. Decent value for money.
Stayed 1 night in Aug 2025

8/10 Good

GRAEME

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very good for a stay over after a crossing on the tunnel.
Stayed 1 night in Aug 2025

6/10 Okay

Kevin

Travelled with family
Small rooms but clean and tidy. No fans working in bathroom or in the other room we had. However I would go back because the staff were great
Stayed 1 night in Aug 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly greeting, helpful advice, rooms clean and comfortable, secure parking.
Stayed 1 night in Aug 2025

6/10 Okay

Diane

Travelled with group
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

France 25

Very clean, small room, small bathroom. Bed comfy, could have done with extra pillow. Bathroom was small, toilet too close to the bath and sink, sink was too big for the room. Bistro next door served burgers, pizza, good service, good value for money.
Stayed 1 night in Jul 2025

10/10 Excellent

Aimee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to find and check in. Perfect for a pitstop would book again
Stayed 1 night in Jul 2025

6/10 Okay

Carole

Travelled with partner
Liked: Cleanliness, staff & service
Fairly basic option for being near the port. Small room and bathroom. Nice breakfast selection. Free parking.
Stayed 1 night in Jul 2025

8/10 Good

robertus

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Low expectations were fulfilled, no vegan food at the hotel and restaurant next door
Stayed 1 night in Jul 2025

10/10 Excellent

vicky

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for an overnight stay after the Eurotunnel to France. Clean, small hotel with plenty of parking. Supermarket short walk away.
Stayed 1 night in Jul 2025

10/10 Excellent

necip

Stayed 1 night in Jul 2025