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Sure Hotel by Best Western Calais Coquelles Tunnel s/ Manche

2.0 star property

Photo gallery for Sure Hotel by Best Western Calais Coquelles Tunnel s/ Manche

Lobby
Classic Room, 2 Single Beds, Non Smoking, Bathtub | Room amenity
Daily buffet breakfast for a fee
Lobby sitting area
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Business services
  • Bar

Explore the area

View map
Ave Charles De Gaulle, Coquelles, Pas-de-calais, 62231
  • Place, Regional Natural Park of the Caps and Opal Marsh
    ‪9 min walk‬
  • Place, Channel Outlet
    ‪3 min drive‬
  • Place, Cité Europe
    ‪3 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Bathtub

Desk, free WiFi, bed sheets

Standard Room, 1 Queen Bed, Non Smoking, Bathtub

8.4 out of 10
Very good
(71 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Classic Room, 2 Single Beds, Non Smoking, Bathtub

Classic Room, 2 Single Beds, Non Smoking, Bathtub

Classic Room, 2 Single Beds, Non Smoking, Bathtub

9.0 out of 10
Wonderful
(22 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Family Room, Multiple Beds, Non Smoking, Bathtub

Desk, free WiFi, bed sheets

Family Room, Multiple Beds, Non Smoking, Bathtub

9.2 out of 10
Wonderful
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Room, 1 Queen Bed, Non Smoking

Desk, free WiFi, bed sheets

Superior Room, 1 Queen Bed, Non Smoking

9.0 out of 10
Wonderful
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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Reception
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About the area

Coquelles

With a stay at Sure Hotel by Best Western Calais Coquelles Tunnel s/ Manche in Coquelles, you'll be within a 15-minute drive of Port of Calais and Regional Natural Park of the Caps and Opal Marsh. .This hotel is 1.5 mi (2.4 km) from Cité Europe and 1.6 mi (2.5 km) from Channel Outlet.

What's nearby

  • Regional Natural Park of the Caps and Opal Marsh - 9 min walk - 0.8 km
  • Channel Outlet - 3 min drive - 1.0 km
  • Cité Europe - 3 min drive - 1.7 km
  • Calais Beach - 12 min drive - 6.6 km
  • Port of Calais - 19 min drive - 9.1 km

Getting around

  • Calais (XFF-Frethun Train Station) - 6 min drive
  • Lille (LIL-Lesquin) - 80 min drive

Restaurants

  • ‪Cafe Metropole - ‬9 min drive
  • ‪Starbucks - ‬5 min drive
  • ‪Vinea Pub - ‬14 min walk
  • ‪Burger King - ‬5 min drive
  • ‪Le Bistrot De Coquelles - ‬13 min walk

About this property

Sure Hotel by Best Western Calais Coquelles Tunnel s/ Manche

Sure Hotel by Best Western Calais Coquelles Tunnel s/ Manche offers 43 accommodations with complimentary bottled water. Guests can surf the web using the complimentary wired and wireless Internet access. Bathrooms include shower/tub combinations. Housekeeping is provided daily.
Make yourself at home in one of the 43 guestrooms. Complimentary wired and wireless internet access is available. Bathrooms with shower/tub combinations are provided. Conveniences include desks and complimentary bottled water, and housekeeping is provided daily.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and a banquet hall.
Take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 7:00 AM to 9:00 AM and on weekends from 8:00 AM to 10:00 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. Planning an event in Coquelles? This hotel has 161 square feet (15 square meters) of space consisting of a conference center and 2 meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 9:00 AM and on weekends between 8:00 AM and 10:00 AM.
A complimentary grocery shopping service is offered and room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 9:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends; EUR 9.90 for adults and EUR 6 for children
  • A bar/lounge

Conveniences

  • Free newspapers in lobby

Guest services

  • Free grocery shopping service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • Business centre
  • Conference centre (161 square foot of space)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 2 floors
  • Banquet hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-cm TV

Food and drink

  • Free bottled water
  • Limited room service

More

  • Desk
  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open Monday - Friday (7:00 AM - 10:00 PM) and Saturday - Sunday (8:00 AM - 10:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Reception hours are Monday-Thursday from 7 AM-10 PM, Friday from 7 AM-11 PM, Saturday from 8 AM-11 PM, Sunday and public holidays from 8 AM-10 PM.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 33 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.00 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 9.90 for adults and EUR 6 for children
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hôtel Kyriad Calais Coquelles
Kyriad Calais Coquelles
Kyriad Calais Sud - Coquelles Pas-De-Calais, France
Hôtel Calais Coquelles
Calais Coquelles
Hôtel de Calais Coquelles

Sure Hotel by Best Western Calais Coquelles Tunnel s/ Manche Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 366 out of 748 reviews
Rating 8 - Good. 257 out of 748 reviews
Rating 6 - Okay. 82 out of 748 reviews
Rating 4 - Poor. 30 out of 748 reviews
Rating 2 - Terrible. 13 out of 748 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Craig

Liked: Cleanliness, property conditions & facilities
Teally convenient for eurotunnel. Fenced car park
Stayed 1 night in Jan 2026

10/10 Excellent

Sarah Harley

Stayed 1 night in Jan 2026

8/10 Good

Lee

Stayed 1 night in Jan 2026

8/10 Good

Gary

Liked: Cleanliness, staff & service, amenities
Room was clean albeit a little cramped. Staff were friendly and helpful
Stayed 1 night in Jan 2026

10/10 Excellent

Clive

Liked: Cleanliness, staff & service, amenities
Everything about the room was great. Just the tiny size of the bathroom swamped by a large basin.
Stayed 1 night in Jan 2026

10/10 Excellent

sara

Stayed 1 night in Nov 2025

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, amenities
As usual a spotless room and super efficient and friendly checkin.
Stayed 1 night in Dec 2025

8/10 Good

Miss

Liked: Cleanliness, staff & service, amenities
Room warm comfortable and clean. Got a good night's sleep. Free and secure car park a bonus
Stayed 1 night in Jan 2026

8/10 Good

Jeffrey

Staff. Location. Amenities.
Stayed 1 night in Dec 2025

10/10 Excellent

Melanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely and friendly staff. Comfortable bed nice selection for breakfast. We stay here every year when we do our Christmas shopping.
Stayed 2 nights in Dec 2025

4/10 Poor

Nicholas

Travelled with partner
Disliked: Amenities
Cramped, airless, no staff on duty after 22.00 so bar closed,climb into the bath for a shower with nothing to hold on to, Nowhere to put my glasses by the bedside no lift Just a flop house How Best Western can put their name to a place like this is beyond me
Stayed 1 night in Dec 2025

10/10 Excellent

Caroline

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very clean room and friendly staff. Really convenient for Cité D'Europe and Le Shuttle. Will definitely book again.
Stayed 1 night in Dec 2025

6/10 Okay

Richard

Liked: Cleanliness, staff & service, amenities
Room and bathroom was very small but ideal for a quick overnight if you are travelling to and from the UK
Stayed 1 night in Nov 2025

8/10 Good

Guy

Travelled with family
Liked: Cleanliness, staff & service, amenities
Hotel was comfortable and clean. Staff were very accomodating for a late arrival.
Stayed 1 night in Nov 2025

10/10 Excellent

G P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All very
Stayed 1 night in Nov 2025

10/10 Excellent

Connor

Stayed 1 night in Sep 2025

10/10 Excellent

Lee

Stayed 1 night in Jul 2025

10/10 Excellent

Christian

Business traveller
Liked: Cleanliness, staff & service, amenities
Value for money
Stayed 3 nights in Nov 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always friendly and helpful staff
Stayed 1 night in Oct 2025

8/10 Good

Felicity

Travelled with family
Liked: Cleanliness, amenities
The room was very clean and had everything we wanted. The plug didn't work in the bath but if you're having a shower it's not a problem. The staff were very friendly and it was an added bonus having tea and coffee making facilities in the room.
Stayed 1 night in Oct 2025

10/10 Excellent

Paula

Stayed 1 night in Aug 2025

8/10 Good

Sarah Harley

Liked: Cleanliness, staff & service, property conditions & facilities
Minimal breakfast but egg boiling machine good. Basic and comfy. 10 mins from shuttle
Stayed 1 night in Oct 2025

10/10 Excellent

Mike

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff clean hotel
Stayed 1 night in Oct 2025

10/10 Excellent

JANE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Clive

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent aas always

Good as alwaya. Very convenient for Channel Tunnel. As expected. Small room but excellent value for money
Stayed 1 night in Oct 2025