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ProfilHotels Mercur

3.0 star property

Photo gallery for ProfilHotels Mercur

Front of property – evening/night
Classic Queen Room Four
Desk, bed sheets
Interior entrance
Daily buffet breakfast for a fee

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Business services
  • Laundry room
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
Vester Farimagsgade 17, Copenhagen, 1606
  • Place, Tivoli Gardens
    ‪6 min walk‬
  • Place, City Hall Square
    ‪6 min walk‬
  • Place, Strøget
    ‪9 min walk‬
  • Airport, Copenhagen (CPH-Kastrup)
    ‪22 min drive‬

Room options

View all photos for Classic Single Room

Desk, bed sheets

Classic Single Room

  • 15 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Classic Twin Room

Desk, bed sheets

Classic Twin Room

7.2 out of 10
Good
(15 reviews)
  • 16 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Queen Room

Desk, bed sheets

Classic Queen Room

8.4 out of 10
Very good
(107 reviews)
  • City view
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Triple Room

Desk, bed sheets

Classic Triple Room

7.2 out of 10
Good
(9 reviews)
  • 18 sq m
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed OR 2 Single Beds

View all photos for Classic Queen Room Four

Classic Queen Room Four

Classic Queen Room Four

7.0 out of 10
Good
(4 reviews)
  • 18 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Classic Twin Room Four

Desk, bed sheets

Classic Twin Room Four

  • 18 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Superior King Room

Superior King Room

Superior King Room

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior King Room Four

Desk, bed sheets

Superior King Room Four

8.8 out of 10
Excellent
(10 reviews)
  • City view
  • 47 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Copenhagen

A stay at ProfilHotels Mercur places you in the heart of Copenhagen, within a 10-minute walk of Tivoli Gardens and City Hall Square. .This hotel is 0.4 mi (0.7 km) from Strøget and 1.5 mi (2.4 km) from Nyhavn.

What's nearby

  • Ørstedsparken - 4 min walk - 0.4 km
  • Tivoli Gardens - 6 min walk - 0.5 km
  • City Hall Square - 6 min walk - 0.5 km
  • Copenhagen City Hall - 7 min walk - 0.7 km
  • Strøget - 9 min walk - 0.8 km

Getting around

  • Vesterport Station - 2 min walk
  • Copenhagen Central Station - 6 min walk
  • Copenhagen Airport, Kastrup (CPH) - 27 min drive

Restaurants

  • ‪Lobby Bar - ‬5 min walk
  • ‪Royal Bar - ‬4 min walk
  • ‪Axelborg Bodega - ‬5 min walk
  • ‪Ø12 Coffee and Eatery - ‬5 min walk
  • ‪Café Vivaldi - ‬5 min walk

About this property

ProfilHotels Mercur

ProfilHotels Mercur offers 119 accommodations with hair dryers. 32-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor tennis court.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 119 guestrooms featuring flat-screen televisions. Cable television is provided for your entertainment. Bathrooms have bathtubs or showers and hair dryers. Conveniences include desks and electric kettles, and housekeeping is provided daily.
Take advantage of recreation opportunities including an outdoor tennis court and bicycles to rent. Additional features at this hotel include complimentary wireless internet access, a television in a common area, and tour/ticket assistance.
Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM.

Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Offsite parking available (DKK 265 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; DKK 180 per person

Things to do

  • Bicycle rentals
  • Bicycle storage
  • Outdoor tennis court
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station

Accessibility

  • Lift

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Shampoo
  • Soap
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of DKK 300 per pet (varies based on length of stay)

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

2 total pets

Pets cannot be left unattended

Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Children up to the age of 3 years can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for DKK 300.0 per night

Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately DKK 180 per person
  • Nearby parking fee: DKK 265 per day (6561680 ft away)
  • Pet fee: DKK 300 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: DKK 300.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Denmark. This property is rated 3 stars.

Property is also known as

Best Western Mercur

Best Western Mercur Copenhagen

Best Western Mercur Hotel

Best Western Mercur Hotel Copenhagen

Hotel Norlandia Mercur

Norlandia Mercur Copenhagen

Copenhagen Mercur Hotel

Copenhagen Mercur

Mercur Hotel Copenhagen

Mercur Copenhagen

Hotel Norlandia Mercur

Mercur Hotel

ProfilHotels Mercur Hotel

ProfilHotels Mercur Copenhagen

ProfilHotels Mercur Hotel Copenhagen

ProfilHotels Mercur Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 332 out of 1000 reviews
Rating 8 - Good. 409 out of 1000 reviews
Rating 6 - Okay. 168 out of 1000 reviews
Rating 4 - Poor. 65 out of 1000 reviews
Rating 2 - Terrible. 26 out of 1000 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

8/10 Good

Anni og Gitte

Stayed 1 night in Jan 2026

8/10 Good

Ulrikke

Stayed 3 nights in Dec 2025

10/10 Excellent

Christopher

Stayed 2 nights in Dec 2025

8/10 Good

Elin

Liked: Staff & service
Stayed 5 nights in Dec 2025

10/10 Excellent

Carina

Liked: Cleanliness, staff & service, amenities
Ja
Stayed 1 night in Dec 2025

10/10 Excellent

Leo

Travelled with group
Liked: Cleanliness, staff & service, amenities
Older but well kept hotel, main train station and Tivoli Gardens.are around the corner, amazing breakfast variety and quality.
Stayed 4 nights in Nov 2025

10/10 Excellent

Vuk

Stayed 2 nights in Dec 2025

10/10 Excellent

Esther

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very good night's sleep. Room was quiet and bed was comfy. Convenient location
Stayed 2 nights in Dec 2025

8/10 Good

olive

Travelled with family
Liked: Amenities, property conditions & facilities
Room size very big. Location very close to Tivoli gardens and Central station. Staff friendly.
Stayed 2 nights in Dec 2025

10/10 Excellent

Lone

Stayed 2 nights in Dec 2025

4/10 Poor

Ann

Stayed 1 night in Dec 2025

8/10 Good

Kristian

Liked: Cleanliness
Disliked: Staff & service
Yes
Stayed 1 night in Dec 2025

10/10 Excellent

Mette

😃
Stayed 1 night in Dec 2025

8/10 Good

Jytte

Travelled with group
Liked: Cleanliness, staff & service
Lækker morgenmad og rene værelser. Tæt på alt.
Stayed 2 nights in Dec 2025

8/10 Good

Nina

Liked: Cleanliness, property conditions & facilities, room comfort
All good. Did not eat breakfast in the hotel
Stayed 2 nights in Dec 2025

10/10 Excellent

Kari Anne

Travelled with family
Stayed 3 nights in Dec 2025

8/10 Good

Arne

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Room was ok. Lite old but ok. Breakfast very good.
Stayed 3 nights in Dec 2025

8/10 Good

Dorte

Stayed 3 nights in Dec 2025

4/10 Poor

Gabriela

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible bed
Stayed 2 nights in Dec 2025

8/10 Good

Flemming

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2025

8/10 Good

Pia Vibeke Moeller

Stayed 1 night in Dec 2025

10/10 Excellent

Bhavesh Chimanlal

Excellent
Stayed 2 nights in Dec 2025

6/10 Okay

Sten

Travelled with family
Liked: Cleanliness, staff & service, amenities
Ja
Stayed 2 nights in Dec 2025

10/10 Excellent

Adam

Stayed 1 night in Dec 2025

8/10 Good

Clare

Liked: Cleanliness, staff & service, amenities
Good location. Staff lovely. Room was clean. Shower could’ve been slightly better, the lights were confusing. Room was quite big and would stay there again
Stayed 3 nights in Dec 2025