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Hyatt House The Woodlands / Shenandoah

3.0 star property

Photo gallery for Hyatt House The Woodlands / Shenandoah

Lobby
Lobby
Hallway
Terrace/patio
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi

Explore the area

View map
18645 Residence Drive, Shenandoah, TX, 77385
  • Place, Woodforest National Bank Stadium and Natatorium
    ‪18 min walk‬
  • Place, Woodforest Bank Stadium
    ‪18 min walk‬
  • Place, Cynthia Woods Mitchell Pavilion
    ‪4 min drive‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪24 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Accessible Bathtub (1 King Bed)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Accessible Bathtub (1 King Bed)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed (Den)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed (Den)

9.4 out of 10
Exceptional
(131 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible (Roll-in Shower, Den)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Roll-in Shower, Den)

9.2 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds (Den)

Room, 2 Queen Beds (Den)

Room, 2 Queen Beds (Den)

8.4 out of 10
Very good
(19 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Studio Suite, 1 King Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(29 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Studio Suite, 1 King Bed with Sofa bed (Accessible Roll-In Shower)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed with Sofa bed (Accessible Roll-In Shower)

8.0 out of 10
Very good
(8 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Kitchen (1 King Bed with Sofa Bed)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Kitchen (1 King Bed with Sofa Bed)

9.4 out of 10
Exceptional
(25 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom (2 Queen Beds)

Coffee/tea maker

Suite, 1 Bedroom (2 Queen Beds)

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

Similar properties

Lobby
Heritage Inn & Suites The Woodlands, Trademark by Wyndham
Woodlands Town Center
  • Pool
  • Spa pool
  • Breakfast included
  • Pet-friendly
4.5 out of 5, Wonderful, 1,926 reviews
The price is AU$153
includes taxes & fees
24 May - 25 May
Heritage Inn & Suites The Woodlands, Trademark by Wyndham

About the area

Shenandoah

Located in Shenandoah, Hyatt House The Woodlands / Shenandoah is in the entertainment district, within a 5-minute drive of CHI St. Luke's Health–The Woodlands Hospital and Memorial Hermann. .This hotel is 2.6 mi (4.1 km) from MD Anderson Cancer Center and 2.6 mi (4.2 km) from Woodlands Mall.

What's nearby

  • Woodforest National Bank Stadium and Natatorium - 18 min walk - 1.6 km
  • Woodforest Bank Stadium - 18 min walk - 1.6 km
  • Woodlands Mall - 3 min drive - 4.1 km
  • Cynthia Woods Mitchell Pavilion - 4 min drive - 5.2 km
  • ExxonMobil Campus - 8 min drive - 12.3 km

Getting around

  • George Bush Intercontinental Airport (IAH) - 32 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Whataburger - ‬4 min drive
  • ‪Pappadeaux Seafood Kitchen - ‬10 min walk
  • ‪Buffalo Wild Wings - ‬3 min drive
  • ‪Chuy's - ‬6 min walk

About this property

Hyatt House The Woodlands / Shenandoah

Hyatt House The Woodlands / Shenandoah offers 148 air-conditioned accommodations with safes and complimentary bottled water. Accommodations offer separate sitting areas. Flat-screen televisions are featured in guestrooms. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered once per stay and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
Make yourself at home in one of the 148 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Don't miss out on the many recreational opportunities, including an outdoor pool, a hot tub, and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, a television in a common area, and a banquet hall.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. A complimentary full breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and a 24-hour front desk. Planning an event in Shenandoah? This hotel has 1022 square feet (95 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
A complimentary full breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
Hyatt House The Woodlands / Shenandoah has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free covered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (once per stay)

Business services

  • 1,022 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Lift (86 centimetre wide door)
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (36 centimetre high)

More

  • 5 floors
  • Banquet hall
  • Built in 2021
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 1 to May 1:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet, per stay (maximum USD 200 per stay), plus a one-time cleaning fee of USD 100
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • 0.01 percent destination fee will be charged

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 100 per pet, per stay (maximum USD 200 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hyatt House THE Woodlands shenandoah
Hyatt House The Woodlands / Shenandoah Hotel
Hyatt House The Woodlands / Shenandoah Shenandoah
Hyatt House The Woodlands / Shenandoah Hotel Shenandoah

Hyatt House The Woodlands / Shenandoah Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 756 out of 1083 reviews
Rating 8 - Good. 178 out of 1083 reviews
Rating 6 - Okay. 73 out of 1083 reviews
Rating 4 - Poor. 28 out of 1083 reviews
Rating 2 - Terrible. 48 out of 1083 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Victorino

Stayed 2 nights in Feb 2026

10/10 Excellent

Savanna

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
They read my request and accommodated so well! The room is nicely upscale and the tall ceilings are marvelous. I love the location, this was my second time staying here and it was very consistent in their high quality experience.
Stayed 2 nights in Feb 2026

10/10 Excellent

Bryan

Stayed 2 nights in Feb 2026

8/10 Good

april

Stayed 1 night in Feb 2026

2/10 Terrible

Kisha

Business traveller
Liked: Cleanliness, amenities
Disliked: Staff & service
They have a loud humming coming from the building that they are aware of and is extremely loud. I paid for this room because my sons had tournaments that weekend locally. NONE of us got ANY rest due to the extremely loud roaring,humming sound waking us up throughout night . The building is aware of it and do nothing to compensate,my sons where so tired and restless and couldn’t perform as expected due to lack of rest. I would never return to this establishment or recommend it to anyone
Stayed 1 night in Feb 2026

10/10 Excellent

Deanna

Travelled with family
Liked: Cleanliness, staff & service, amenities
The location of this hotel was perfect for a family weekend! Several restaurants and entertainment venues within walking distance, and even more within a few mile radius. The hotel itself was very nice, especially for a long weekend. The buffet breakfast was pretty good, and there was a pool and hot tub. My favorite thing about the room was the comfortable bed! All in all, this was a great weekend and we will definitely be back next year when we are on the area again for a football tourney.
Stayed 3 nights in Feb 2026

10/10 Excellent

Ruth

Stayed 2 nights in Feb 2026

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities
Friendly front desk staff. Clean, well appointed room. Comfortable bed.
Stayed 1 night in Feb 2026

10/10 Excellent

Victoria

Business traveller
Liked: Cleanliness, staff & service
The staff and cleanliness.
Stayed 2 nights in Feb 2026

10/10 Excellent

Grizelda

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was spotless, and room was very spacious.
Stayed 2 nights in Feb 2026

10/10 Excellent

stephanie

Great experience
Stayed 1 night in Feb 2026

10/10 Excellent

Victorino

Stayed 1 night in Feb 2026

10/10 Excellent

LaTosha

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Cleaniless Front staff was amazing
Stayed 2 nights in Feb 2026

10/10 Excellent

Cody

Stayed 1 night in Nov 2025

10/10 Excellent

Rashad

Liked: Cleanliness, staff & service, amenities
Great room! very clean, smelled amazing, Good breakfast
Stayed 1 night in Feb 2026

10/10 Excellent

Manuel

Stayed 2 nights in Jan 2026

10/10 Excellent

George

Stayed 1 night in Feb 2026

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities
Great room
Stayed 1 night in Jan 2026

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities
Very good
Stayed 1 night in Feb 2026

8/10 Good

Abimael

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Jan 2026

10/10 Excellent

Abimael

.
Stayed 5 nights in Jan 2026

10/10 Excellent

Abimael

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
yes
Stayed 7 nights in Jan 2026

8/10 Good

Giuseppe, Houston

Stayed 1 night in Oct 2025

10/10 Excellent

Jose Luis Garcia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent place to stay!
Stayed 1 night in Jan 2026

10/10 Excellent

Scott

Stayed 3 nights in Jan 2026