See all properties
Save

Hyatt House The Woodlands / Shenandoah

3.0 star property

Photo gallery for Hyatt House The Woodlands / Shenandoah

Terrace/patio
Outdoor pool, pool umbrellas, pool loungers
Room, 2 Queen Beds
Lobby
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

Explore the area

View map
18645 Residence Drive, Shenandoah, TX, 77385
  • Place, Memorial Hermann
    ‪2 min drive‬
  • Place, Cynthia Woods Mitchell Pavilion
    ‪4 min drive‬
  • Place, MD Anderson Cancer Center
    ‪4 min drive‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪31 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Accessible, Kitchen (1 King Bed with Sofa bed, Bathtub)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Accessible, Kitchen (1 King Bed with Sofa bed, Bathtub)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed

9.4 out of 10
Exceptional
(104 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-in Shower, Den)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Roll-in Shower, Den)

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Kitchen (2 Queen Beds with Sofa Bed)

Coffee/tea maker

Suite, 1 Bedroom, Kitchen (2 Queen Beds with Sofa Bed)

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

8.4 out of 10
Very good
(16 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed with Sofa bed, Kitchen

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed with Sofa bed, Kitchen

9.4 out of 10
Exceptional
(27 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Accessible, Kitchen (Roll-In Shower)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed with Sofa bed, Accessible, Kitchen (Roll-In Shower)

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Kitchen (1 King Bed with Sofa Bed)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Kitchen (1 King Bed with Sofa Bed)

9.6 out of 10
Exceptional
(24 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Lobby

Heritage Inn & Suites The Woodlands, Trademark by Wyndham

  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
4.5 out of 5, Wonderful, 1,528 reviews
The price is AU$166
includes taxes & fees
28 Sept - 29 Sept
Heritage Inn & Suites The Woodlands, Trademark by Wyndham

About the area

Shenandoah

Located in Shenandoah, Hyatt House The Woodlands / Shenandoah is in the entertainment district, within a 5-minute drive of Memorial Hermann and CHI St. Luke's Health–The Woodlands Hospital. .This hotel is 2.1 mi (3.5 km) from Woodlands Mall and 2.5 mi (4 km) from Market Street.

What's nearby

  • Memorial Hermann - 2 min drive - 1.9 km
  • Woodlands Mall - 3 min drive - 3.4 km
  • Cynthia Woods Mitchell Pavilion - 4 min drive - 4.9 km
  • Market Street - 4 min drive - 4.9 km
  • MD Anderson Cancer Center - 4 min drive - 5.2 km

Getting around

  • George Bush Intercontinental Airport (IAH) - 27 min drive

Restaurants

  • ‪Buffalo Wild Wings - ‬17 min walk
  • ‪Pappadeaux Seafood Kitchen - ‬7 min walk
  • ‪Dave & Buster's - ‬12 min walk
  • ‪Pappasito's Cantina - ‬8 min walk
  • ‪Chuy's - ‬10 min walk

About this property

Hyatt House The Woodlands / Shenandoah

Hotel with free breakfast, near Memorial Hermann
Hyatt House The Woodlands / Shenandoah offers 148 air-conditioned accommodations with safes and complimentary bottled water. Accommodations offer separate sitting areas. Flat-screen televisions are featured in guestrooms. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered once per stay and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
Make yourself at home in one of the 148 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Don't miss out on the many recreational opportunities, including an outdoor pool, a hot tub, and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, a television in a common area, and a banquet hall.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. A complimentary full breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and a 24-hour front desk. Planning an event in Shenandoah? This hotel has 1022 square feet (95 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
A complimentary full breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
Hyatt House The Woodlands / Shenandoah has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (once per stay)

Business services

  • 1,022 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Lift (86 centimetre wide door)
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (36 centimetre high)

More

  • 5 floors
  • Banquet hall
  • Built in 2021
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 1 to May 1:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet, per stay (maximum USD 200 per stay), plus a one-time cleaning fee of USD 100
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • 0.01 percent destination fee will be charged

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 100 per pet, per stay (maximum USD 200 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hyatt House THE Woodlands shenandoah
Hyatt House The Woodlands / Shenandoah Hotel
Hyatt House The Woodlands / Shenandoah Shenandoah
Hyatt House The Woodlands / Shenandoah Hotel Shenandoah

Hyatt House The Woodlands / Shenandoah Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 721 out of 1045 reviews
Rating 8 - Good. 185 out of 1045 reviews
Rating 6 - Okay. 73 out of 1045 reviews
Rating 4 - Poor. 27 out of 1045 reviews
Rating 2 - Terrible. 39 out of 1045 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ninive

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, spacious, and comfortable rooms. Amazing breakfast. Great service. Convenient. Close to restaurants, and entertainment. Highly recommend.
Stayed 1 night in Jun 2025

10/10 Excellent

Laurie

Liked: Cleanliness, amenities
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thoroughly enjoyed
Stayed 5 nights in Jun 2025

10/10 Excellent

Alexandra, Forest Hill

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I loved this hotel, nice location, clean and all the artwork was need to see.
Stayed 1 night in Jun 2025

6/10 Okay

Patricia

Stayed 2 nights in Jun 2025

4/10 Poor

Mary M.

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Like: the service was fine - very friendly; Dislike - the room smelled terrible - urine, mold, dank, and felt damp. The shower had black mold in the grout. The refrigerator did not get cold at all, and I had to keep medications cold. Fortunately, I brought a cooler, and it was a short stay. Breakfast was just ok; I was hoping for yogurt like most. We have stayed at many Hyatt Houses over the past 15 years, at least, and never had these problems. So disappointed. This was our hotel of choice. I only gave it two stars for the kind employees.
Stayed 2 nights in Jun 2025

10/10 Excellent

Tanisha

Liked: Cleanliness, staff & service, property conditions & facilities
The area Didnt care for sliding doors in the restroom
Stayed 2 nights in Jun 2025

10/10 Excellent

Darnell

Stayed 1 night in Jun 2025

10/10 Excellent

Ingia

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Always very clean and walking distance to eat ir for entertainment. Away from the interstate so no road noise. Great
Stayed 1 night in Jun 2025

6/10 Okay

Karen

Disliked: Room comfort
Stayed 5 nights in Jun 2025

2/10 Terrible

Veronica

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The bed was hard as a rock, the A.C. is controlled by hotel it did not go down at all when we tried to turn it down Parking was across the street in a seperate garage not on hotel property. Breakfast was allegedly from 7 am to 10 we were there at 705am no free breakfast. This hotel is not worth the stay!!!
Stayed 1 night in Jun 2025

10/10 Excellent

Karin, The Woodlands

Liked: Cleanliness, staff & service, property conditions & facilities
Really enjoyed my stay. Breakfast was great, room quite, location excellent
Stayed 3 nights in Jun 2025

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Kay

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We loved how quiet it was and the breakfast was beyond all expectations
Stayed 2 nights in Jun 2025

10/10 Excellent

Luis

Stayed 2 nights in Jun 2025

10/10 Excellent

Richard

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly, front desk, staff and wonderful breakfast
Stayed 2 nights in Jun 2025

6/10 Okay

Stuart

I've stayed in several hotels that allow dogs, but I'm this one
Stayed 3 nights in Jun 2025

10/10 Excellent

Rebekah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing beds and bath was perfect
Stayed 2 nights in Jun 2025

10/10 Excellent

Brannon

Business traveller
Liked: Cleanliness, property conditions & facilities
Excellent clean and quiet property. Very close to shopping, entertainment and restaurants. Will definitely stay there again.
Stayed 1 night in Jun 2025

10/10 Excellent

Jerome, Lake Elsinore

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved it
Stayed 1 night in May 2025

10/10 Excellent

Pam

Stayed 3 nights in Jun 2025

10/10 Excellent

Charles

Travelled with partner
Liked: Cleanliness
Very nice place to stay. Good location for the nearby hospitals. Only downside is house keeping is every other day not every day.
Stayed 2 nights in Jun 2025

10/10 Excellent

sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Justin at the front desk was absolutely amazing! The entire hotel was so clean and the breakfast was wonderful.
Stayed 1 night in Jun 2025

10/10 Excellent

Layla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Ralph

Liked: Cleanliness, staff & service
Disliked: Room comfort
The rooms were nice with the kite hen bar area. We would stay here again but unfortunately the king bes was so soft it hurt my husbands as well as my back. Seem like they need to update these mattresses. It would make this hotel a 5 star for sure.
Stayed 2 nights in Jun 2025